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This week Methanex, the world's largest supplier and producer of methanol, announced its plans to modernize its communications and network infrastructure with the help of BT. BT will be responsible for integrating its convoluted and patch-worked, four vendor unified communications services under a single supplier. Tall order, considering Methanex has over 20 locations in 11 countries. By now, most everyone's familiar with some point in a movie where someone tries with a clear desperation to call 911, but tries with equal desperation to not be overheard doing so. It's times like those, and plenty of others, where the ability to send a text to 911 would be prized. But 911 hasn't had the capability to receive text messages in a lot of places-until recent days when efforts from TeleCommunication Systems (TCS) helped drive the development of such systems. The world we live in today is one where we are constantly connected to one another, depend more and more on technology to work, make purchases and even to live. Communications solutions like WebRTC are making all of this possible because they can connect people and machines with each other, or with the information they need at any time. Cloud-based social customer service company Conversocial has joined forces with social media monitoring tool provider Synthesio to offer customers a more complete solution.
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