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January 29, 2009 Small Business Servers: How to End the Break/Fix Model For many VAR and integrator business partners, day-to-day IT maintenance is their bread and butter. However, these chores typically are time-consuming, often require on-site visits, and create a customer-to-partner relationship that is built around an hourly rate for break/fix and upgrades. This often prevents an expansion of a VAR's business and prevents them from focusing on higher margin activities. To stay in business, small businesses need help with basic IT chores, which are becoming more mission-critical than ever even as they grow more time-consuming to deliver. READ THIS WHITE PAPER Additional Resources |
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