Interactive Intelligence Acquires Agori Communications - Customer Inter@ction Solutions

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»Free Premium Content Customer Inter@ction Solutions: 3/02/2011 eNewsletter

Featured Articles » Social CRM Optimization Through Call Center Software Unification » Improving Collections By Getting a Better Handle on Contact Center Blending » Altitude Software Offers Advanced Self-Service Experience for Contact Centers » Support for Contact Centers Announced by CosmoCom   Sponsored By: Communications Solutions Product of the Year Award The Communications Solutions Product of the Year Award is seeking the the best, the brightest, the most innovative products brought to market in 2010. Groundbreaking products deserve special attention, so if your product deserves to be included on the list that will honor all of the finest innovations from the communications industry, then you need to apply now.   Top Stories » CTI Group to Launch Interactive Communications Management Suite for Contact Centers » Improving Contact Center Processes Through Best Practices » It's Official: Smaller Banks Have Better Customer Service   From The Expert Corner March 01, 2011 Interactive Intelligence Acquires Agori Communications By Chris DiMarco, TMCnet Web Editor Unified communications provider Interactive Intelligence (News - Alert) has acquired Agori Communications, German-based reseller of ININ’s multichannel contact center solutions. Agori has offered Interactive Intelligence’s products in a VAR capacity since it opened its doors in 2011. The company focuses on distribution, implementation and support of CRM and BPO solution in Germany, Austria and Switzerland... Read More  Read more about Cable, Satellite, Information Technology   Featured Video Interview with Westcon Group   TMCnet Free Premium Content » Creating an Ideal Telepresence Environment with Technology and Interior Design » Leveraging Location Based Services for Revenue Generating IVR Applications » Evaluating Maturity in Contact Centers: A Performance Management Research Study    Latest Blogs » On Rad's Radar?   Webinars Download One of Our Webinars Today to learn about new opportunities to enhance your business. http://www.tmcnet.com/webinar/   Contact Us   Company Directory    |    All Editors' Info   Become a TMCnet Columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of IP Communications professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.

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