A Smarter Approach to CRM

Featured Business Technology Reports

CRM Trends and Implications Sponsored by IBM At its most basic level, customer relationship management (CRM) has always been about knowing your customers. With instant access to information, customers expect a purchase experience that matches the ease and speed of the information-gathering experience. Read this white paper to see how a CRM solution can help you respond on the customers' terms.   Download Now Nemertes Research PilotHouse Awards: IP Telephony Sponsored by ShoreTel For the past eight years, independent research firm, Nemertes Research, has surveyed IT professionals for its annual benchmark on IP telephony using notable evaluation criteria. Find out what important criteria are used in evaluating IP telephony vendors, what real customers are saying about their experiences, and the state of the IP telephony industry today.   Learn More Securing Sensitive Information Sponsored by Ultrium With a growing number of laws and regulations, financial penalties, and public notification costs, a security breach can be costly for corporations. Data managers are called upon to develop effective security for sensitive data and are turning to tape encryption. Learn more about data security, encryption and an LTO tape drive encryption user story.   Read It Now

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