Modernize Your Contact Center -- 7 Blueprints

The Latest Technology Research and Resources Please add contentupdates@webbuyersguide.com to your address book! View in a browser Modernize Your Contact Center — 7 Blueprints Many organizations have identified the need to move away from their existing closed, proprietary call center infrastructure to a modern, multi-channel contact center that meets today's business needs. To do this, organizations need to transition away from traditional digital switching platforms, such as ACD and PBX, to an IP-centric solution. This eBook can help you evaluate seven potential areas of contact center modernization, based on best practices and industry recommendations, to provide the best return on investment for your business while delivering great customer experiences. Download Now This valuable resource is free to Web Buyer's Guide members and it's easy to access. Just click on the button or image of the resource and follow the simple instructions. ADDITIONAL RESOURCES Other Web Buyer's Guide members who checked out this resource also expressed interest in the following offers from the Research Library: Turn Your Contact Center into a Social Media Hub from Avaya Contact Center Trends & Priorities for 2014 from Interactive Intelligence Working for Your Success, Web Buyer's Guide You are receiving this email because you have registered for a tutorial, download, white paper, webcast, or have elected to receive information or offers from Web Buyer's Guide. If you do not wish to receive future mailings from Web Buyer's Guide: Unsubscribe from Web Buyer's Guide Tech Alerts Unsubscribe from All Ziff Davis Enterprise Mailings Web Buyers Guide is the property of QuinStreet, Inc.  |  950 Tower Lane, 6th Floor, Foster City, CA 94404 © 2014 QuinStreet, Inc. All rights reserved.