| As-A-Service: How To Retain Clients | You've started to accrue some service contracts, and you're beginning to appreciate all the advantages of a recurring revenue model. Now, it's time to redirect some of your energy to making sure you keep all those clients who've made the transition with you. | |
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| The Future Of Threat Intelligence | The climbing rate of technological advancement demands a new approach to protecting our data and assets from pranksters, thieves, and organized groups intent on fraud or cyberterrorism. This new path is comprehensive, real-time threat intelligence. | |
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| 7 Tips To Help Get Your MSP Service Desk Up And Running | | Your service desk or MSP support service is the shop window to your organization and can strongly influence customer perception of your overall service. A great service experience can elevate average service delivery to a high satisfaction level, so it's vital for your growth and success that this is set up with professionalism and quality in mind. | |
| Why Your IT Clients Need A Formal Mobility Policy | Although devices are only a piece of the mobility puzzle, they are central components to the mobility ecosystem and must be addressed in policy. End users feel a personal connection to their devices; policymaking can be more challenging and end users must be made aware of the risk of possible loss of data if the device is lost or stolen. | |
| Selling To The Millennials | Millennials recognize they are paying for an experience, not just the product. They have an image associated with the brand they buy and share that image with their peers. | |
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