Be Real: No One Wants a Pushy Salesperson - CUSTOMER

CUSTOMER : 11/30/2016 eNewsletter   Latest Featured Articles » Be Real: No One Wants a Pushy Salesperson Don't be that pesky salesperson who sounds like all they are trying to do is make a sale as soon as possible. Take the time to learn about your customers' needs and allow them to make the decision-telemarketing software can help with that process. » Swrve Sets Stage for Digital Marketing Success Swrve provides mobile digital marketing services that offer a firm the ability to personalize communications and improve engagement. » Want to Keep Customers? Keep Things Fair The plight to keep and grow customer bases continues for businesses across industries. It's never been a more important time, than in our current economy, to win and more importantly keep customers-call center management solutions can help. » Lipigas Puts PowerVille Visual IVR to Work Lipigas announced today that it is utilizing the Dialogic PowerVille Visual IVR to offer interactive service ordering, billing and account information via a self-service portal. » Customers Expect More from Self-Service Today So much for the oncoming wave of omni-channel customer support goodness. In many companies, the plans - once so firmly laid - appear to be falling victim to apathy, budget cuts and legacy systems. » altocloud and Analytics Enhance Digital Engagement As marketers embark in today's omnichannel world, it is integral to implement solutions that enable improved insight into customer behavior. » Touchdown! Data-Driven Interaction Changes Sports Marketing Game When Stanford University kicked off its first-ever Sports Innovation Conference, its focus was as much on how data was driving sports performance as it was on the use of data to drive greater fan connection. Indeed, for marketers in the high-stakes world of sports, the need for data insight in this industry is critical. » Swrve Sets Stage for Digital Marketing Success Swrve provides mobile digital marketing services that offer a firm the ability to personalize communications and improve engagement. Top Stories » Touchdown! Data-Driven Interaction Changes Sports Marketing Game » Getting Back to the Contact Center Basics for a Great Customer Journey » Train Your Reps for Customer Service and Marketing » NICE Recognized by Ventana Research for Adaptive WFO » Sophisticated Customers Use Omnichannel as a Criteria for Buying » Look for These Qualities When Hiring Call Center Agents Featured Channels » Workforce Optimization » Omni-Channel Customer Engagement » Mad Marketer - NEWS Featured Resources » Mobile Cybercrime: Don't Leave Your Customers Vulnerable » Don't Let Them Tell You Marketing Automation is Easy » Measuring the Business Benefits of Knowledge Management for Customer Support Advertise With Us General advertising Info: Click here    Become a CUSTOMER columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.

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