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2020/08/26

G Suite Updates: 3 new posts

G Suite Updates: 3 new posts


Use target audiences in beta to limit Google Drive sharing to specific groups

Posted: 25 Aug 2020 11:56 AM PDT

What's changing 

We're launching a new feature that enables admins to define specific audiences that their users can link-share Drive files with. This gives admins more influence over who their users share files with, and helps to protect organizational data by reducing the potential for accidental oversharing of files. Target audiences is initially available in an open beta. 


Who's impacted 

Admins and end users 


Why you'd use it 

Previously, admins could choose to allow users to link-share files to either their entire domain or anyone with the link. Target audiences allow admins to define and recommend more granular link-sharing options for users. 

This means that admins can prevent oversharing without hampering collaboration—since target audiences are defined and recommended by their admins, users can be confident that sharing files with a target audience is appropriately broad and secure. It can also help users share files more quickly, as target audiences allow for the ease of link-sharing, but with more specific audiences. This can reduce the need for users to manually add specific users and groups and respond to individual access requests. 

For example, an admin could set up an audience of all finance team members. When someone on that team enabled link sharing for a file, they'd see an option to allow link-sharing to anyone on the finance team. Members of the team could access the link immediately, while anyone outside of the team would have to ask permission before they could view the file. 


Getting started 

  • Admins: Find Target audience settings at Admin console > Directory > Target audiences. You can assign target audiences on the group or OU level. Visit the Help Center to learn more about managing target audiences for your organization
  • End users: There is no end user setting for this feature. If enabled by an admin, users will see target audiences available to them as link-sharing options for Drive, as indicated in the image above. 
Admins can create a target audience in the Admin console 

Rollout pace 

Availability 

  • Available to G Suite Business, G Suite Enterprise, and G Suite Enterprise for Education 
  • Not available to G Suite Basic, G Suite for Education, G Suite Essentials, G Suite Enterprise Essentials, and G Suite for Nonprofits customers 

Resources 

Roadmap 

Use Collaborative Inboxes and labels in new Google Groups

Posted: 25 Aug 2020 11:48 AM PDT

What's changing 

We're launching two features in new Google Groups:
  • Collaborative Inboxes, which can be used by teams to collaborate on messages received by a group, such as a customer support team managing support queries from customers. 
  • Shared labels, which can help organize group conversations and enable you to filter and search for messages. This replaces tags and categories in classic Groups. 

Who's impacted 

End users 


Why it's important 

These features were available in classic Groups, but until now were not available in new Groups. We hope that adding them to the new experience will enable more users to use the new and improved interface in Groups. 


Additional details 


Collaborative Inboxes 
Using Groups as a Collaborative Inbox can be useful if you want to use a group as a mailing list for a team, where different team members can see, manage, and respond to messages sent to the group. For example, you could have a Collaborative Inbox for your support team, so the team could all see inquiries to your support email address. Once inquiries are received, team members can assign each other tasks, categorize topics with labels, and mark topics as resolved. Collaborative Inboxes in new Groups enables:
  • Advanced search, including for conversation status 
  • Filtering, including quick filters for conversation status or to help users find conversations assigned to themselves, others, or that are unassigned 

Existing collaborative inboxes will be accessible in the new Groups experience. New and existing groups can be changed to a Collaborative Inbox via Groups settings



Labels 
Labels is a replacement for tags and categories in classic Groups. Any tags currently used in classic Groups will be migrated to new Groups as labels, and the feature will be turned on automatically. Tags that are created under categories will also be migrated over if the Labels feature is enabled in new Groups. Note, categories will not be migrated.

When a message is posted to a group, group owners or managers can label conversations. Labels will appear in the left navigation panel of a group, and any users viewing the group can then search and filter conversations by those labels. This can make it easier to find messages, to see grouped related messages, or to manage workflows within Collaborative Inboxes. 



Getting started 

  • Admins: There is no admin control for this feature. 
  • End users: These features will be OFF by default, but can be turned on for each group by group owners or managers. Visit the Help Center to learn more about Collaborative Inboxes and labels

Rollout pace 

Availability 

  • Available to all G Suite customers and to users with personal Google Accounts 

Resources 

Profile photo updates: Unified user photos and new admin controls

Posted: 25 Aug 2020 10:19 AM PDT

Quick launch summary 

We're changing the manner in which user profile photos are displayed across Google products and services, and updating how admins can manage those photos. 

Last year, we removed a photo setting in Gmail that allowed users to set a different profile photo in Gmail than their Google Account. Starting today, users who still have two different profile photos will be migrated to a single profile photo. No action is needed by users, the current Google Account photo will become their only profile photo. This will ensure users are seen and recognized consistently across different products and interfaces. 

We're also giving admins the ability to set the single Google Account profile photo for users. You can add, replace, or delete an existing profile photo for users through the Admin console or through the Admin SDK Directory API

Previously set Google Account profile photos are kept in a user's Album Archive, available at get.google.com/albumarchive. New profile photos set by users or admins will also be stored here. 

Note that if a user updates their photo, the photo will be visible to everyone, across Google products. If an admin adds a photo to a user's account, it will only be visible to users within their organization and external users they interact with. Learn more about what information others can see across Google services


Getting started 

A user's Google Account photo will be used for their profile photo 


Rollout pace 

Availability 

  • Available to all G Suite customers 

Resources 

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