Can Cingular's Savior Work His Magic at Vonage?

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July 31, 2008
Tech Insider Technology & Science News, Product Reviews

NEWS  THIS WEEK'S TOP STORIES Can Cingular's Savior Work His Magic at Vonage? Marc Lefar plans to get the Web-calling company growing again, ramp up customer care, and find new businesses to enter

Inside: This Week in Technology Hi Tech Watchers, This Week we're looking at troubles in techdom and the star executives charged with saving the most seriously injured companies. Olga Kharif takes a look at the challenges ahead of Marc Lefar, who is trying to turn around Vonage. Chris Palmeri considers Alec Gores attempt to save Siemens' troubled telecom equipment unit. And Carol Matlack outlines the problems at Alcatel-Lucent that lead to the recent resignation of their CEO and Chairman, and who should step in. --Catherine Holahan GET RSS  |  NEWSLETTERS

TECH ANALYSIS TECHNOLOGY Demand Surges on Foreclosure Sites The housing bust is driving loads of traffic to related Web sites, from one that searches for foreclosure lawyers to others that give timely tips COMPANIES CEO and Chairman Out at Alcatel-Lucent Was the transatlantic merger even worth it? With Patricia Russo and Serge Tchuruk both stepping down, the company will have to convince investors   TECH INVESTING BUYOUTS Gores' Siemens Buy: One Big Bet Buyout specialist Alec Gores sees promise in Siemens' troubled telecom business CONSUMER ELECTRONICS Cell Phones Hurt Sony Earnings Sony blamed mobile-phone unit Sony Ericcson, among other things, for its 39% decline in first-quarter operating profits   TECH INNOVATION THE TECH BEAT HP, Intel and Yahoo Team Up on Cloud Computing The three tech giants are building a global project for large-scale computing Scrabulous Shuts Down on Facebook The game is officially over for Scrabulous fanatics   TECH CAREERS TECHNOLOGY For Corporate Boards, a Global Search Western companies, especially tech multinationals like SAP and Nokia, have begun looking to Asia's emerging markets for their next board leaders   TECH SPECIAL REPORTS CEO GUIDE TO TECHNOLOGY Public-Private Alliances to the Rescue Many companies are realizing that they can play a crucial role in helping communities recover from natural catastrophes CEO GUIDE TO TECHNOLOGY Making Maps Work When Disaster Strikes GeoCommons, OpenStreetMap, and Mapufacture are three online hubs where people can collaboratively map areas, which could help in emergencies CEO GUIDE TO TECHNOLOGY The Do-Good Imperative Some of the most innovative ideas today are coming from efforts to address the needs of those most in need SPECIAL REPORT Best Young Entrepreneurs of Tech As the economy slumps, many entrepreneurs are looking past consumer Web sites to focus on products and services for companies SPECIAL REPORT CEO Guide to Emerging Outsourcing Hubs SPECIAL REPORT The Power of Play Check out our special report on the current gaming industry, including an analysis of trends for 2008, profiles of radical innovators—and introducing the BusinessWeek Arcade, a celebration of some of the Web's best free games SUSTAINABLE TECH Special Report: Sustainable Tech Scientists are experimenting with viruses, salmon sperm DNA, potatoes, and more in making biomaterials for consumer electronics TECH HOMELAND SECURITY Homeland Insecurity The Homeland Security Dept.'s overreliance on outside contractors and insufficient management of them could leave the U.S. vulnerable TECH PIONEERS Meet This Year's Tech Pioneers The World Economic Forum has bestowed the coveted honor on 39 companies, which could become the Googles, a previous winner, of tomorrow SPECIAL REPORT Wireless World BEST OF THE WEB Scaling the Social Web Move over, MySpace. Online players from media giant Viacom to auctioneer eBay are adding networking features for their users TECHNOLOGY SPECIAL REPORT Selling Computers to India With growth slowing in China, computer makers hope Asia's other big market will pick up the slack SPECIAL REPORT The Power of Gaming A recent report estimates that the video game market will increase to $48.9 billion in 2011. Our special report looks at some of the innovations sparking this growth SPECIAL REPORT The Future of Social Networking A rising tide of companies are tapping Semantic Web technologies to unearth hard-to-find connections between disparate pieces of online data CEO Guide to Green Computing As a threat to operations and the bottom line, corporate computing's fast-growing power consumption is forcing companies to adopt green energy VIRTUAL LIFE The Coming Virtual Web In the future, the Internet is almost certain to look more realistic, interactive, and social—a lot like a virtual world CEO GUIDE TO TECHNOLOGY Taming the World Wide Web A rising tide of companies are tapping Semantic Web technologies to unearth hard-to-find connections between disparate pieces of online data SPECIAL REPORT Wireless World Ultrafast networks and whizzy features are about to turn your cellphone into—well, your right arm NEXT-GEN GAME CONSOLES Game Definitely Not Over On the eve of the launch of PS3 and Wii, stakes in the console tussle amid Sony, Nintendo, and Microsoft have never been higher SPECIAL REPORT CEO Guide to Technology CEO Guide to Social Networks Networking technology gives companies a new set of tools for recruiting and customer service PREDICTION MARKETS CEO Guide to Technology -- Prediction Markets More corporations are setting up their own markets for economic forecasts, hoping to tap into the wisdom of employees WEB SERVICES The On-Demand Software Scrum Oracle, Microsoft, and SAP are battling each other—and smaller players—to gain a bigger slice of a fast-growing pie SPECIAL REPORT Computer Security Computer-based fraudsters are finding new ways to trick people—not technology—to get the information they seek SPECIAL REPORT Young Entrepreneurs of Tech We surveyed dozens of the country's biggest venture capitalists to come up with a short list of the 11 young people that are shaking up tech HEART HEALTH Heart, Heal Thyself? So far, stem cells have not delivered the results scientists hoped for. But excitement is still rising SPECIAL REPORT Open Source's New Frontiers How free software startups are challenging industry giants SPECIAL REPORT Eight Tech Trends for 2006 Tech Special Report on living-room wars, social search, wireless' new world, Web moviemakers—and lots more SPECIAL REPORT Computing's Next Generation For the first time in years, hardware startups are trying to break into the market. Their gambit: Inexpensive special-purpose machines SPECIAL REPORT TV Goes Broadband Name any gizmo. Chances are it's gotten more sophisticated since you last looked SPECIAL REPORT: YOUNG ENTREPRENEURS OF TECH Tech's Young Turks Are Back As Internet companies and the economy in general rebound, so has the college-age entrepreneur—but it's a tougher road today TECHNOLOGY RESEARCH LIBRARY Powered By IT white papers, webcasts and reports for tech leaders and decision-makers SEARCH LIBRARY Most Popular White Papers Help | Advanced Search Find new documents on these hot topics now: Business Intelligence | Network Security | Storage Management | Wireless LANs | VoIP  BW MALL   SPONSORED LINKS McAfee Data Encryption for enterprise  Encrypt company data assets, manage security policies, secure mobile end points HelpDesk or Customer Support  Web based IT HelpDesk with Asset Mgmt or Customer support Software with Account & Contact mgmt. New Webcast: How to Profit with Remote Support.  Discover how REMOTE SUPPORT can fuel your IT business in ways you've never thought of before. Issue Tracking Software  Web based Issue Tracking software. Customizable to meet your needs. Powerful & Flexible. Free Demo. Work doesn't have to suck...   Unleash your team's talent with web-hosted collaborative innovation software from OpenTeams. Buy a link now! This newsletter is a FREE service provided by BusinessWeek.com. To sign up for other newsletters, cancel delivery, change delivery options or change your e-mail address, please go to our Newsletter Preferences page. If you need other assistance, please contact Customer Service or contact: Wanda Cooper BusinessWeek Customer Rights Communications Data Services 1995 G Avenue Red Oak, IA 51566 Phone: 1-800-635-1200 View our corporate privacy policy. To learn more about how BusinessWeek.com applies this policy, you can contact our Marketing Department. Copyright 2008, by The McGraw-Hill Companies Inc. All rights reserved. Terms of Use | Privacy Notice

THE DEBATE ROOM Starbucks: No Perking Up The recent closing of 600 stores is just the beginning of the fall for this bloated coffee chain. Pro or con?  THE WIRELESS WAY Surviving a BlackBerry Outage Arik Hesseldahl demonstrates a way to keep getting e-mail on your BlackBerry even when the BlackBerry network is down, by using Webmail applications Subscribe on iTunes ADVERTISEMENT Win With Options In Any Market Have you been too busy to take advantage of the potential profit and protection benefits of options? Now OIO has a free introduction to these important tools - the "Options for Everyone" Guide. Whether you're a new trader or old hand, you'll learn how to trade options like a pro - free. WILDSTROMTECH MAVEN >> Hear the podcast Tech & You Emotive's new headset lets users control some PC programs with their thoughts Help Desk Wondering why you can't buy a digital video recorder without also signing up for TiVo or a specific cable service? Ask Steve > MORE Tech & You >   Advertisement   What's Your Problem? We all have workplace problems. Share with us, and your fellow readers, the hurdles you've faced—and how you've tried to clear them     IN YOUR FACE: BERNANKE'S DOUR MESSAGE Reader Yrag Writes: "Hey, why worry? This is only a 'mental recession' and a 'mental bear-market.'" Tell Us: Is the Fed Doing Enough to Stimulate the U.S. Economy? >     FEATURED PRODUCT REVIEWS > > iPhone 3G: Great, But Needs Work Motorola Rokr E8 More Product Reviews >> See our take on cell phones, PCs, digital cameras, music services, games, TVs, and Web services   BusinessWeek has teamed with J.D. Power and Associates to let you compare customer satisfaction and product quality ratings. Cable/Satellite Providers Consumer Electronics Copiers Digital Cameras TVs Telephone/Wireless All-Distance Phone Providers Wireless Service Internet Service Providers   Advertisement   FEATURED SPECIAL REPORT >> CEO Guide to Disaster Readiness Slide Shows Technology to Rebuild With The Worst Small-Business Disasters Public-Private Alliances to the Rescue Many companies are realizing that they can play a crucial role in helping communities recover from natural catastrophes The Do-Good Imperative Making Maps Work When Disaster Strikes Podcast: Disaster Tech Business's Role in Disaster Prevention After Fires, What Next for Businesses? A New Kind of First Responder The Read Disaster: Inadequate Preparation READER COMMENTS > MORE SPECIAL REPORTS >