Software from Majuda Ensures Legal Protection

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The latest news from the Enterprise Call Recording Global Online Community. Sponsored by Majuda Corporation. Powered by TMCnet. Feature Articles Software from Majuda Ensures Legal Protection With risk compliance and liability protection becoming increasingly vital for companies to incorporate in their customer relationship management strategies as businesses go global, call recording steps in as a simple yet effective way to ensure compliance. M5 Networks' M5 Replay Allows to Record and Retrieve Phones via Web M5 Networks, a provider of unified communications and hosted, managed Voice-over-Internet Protocol (VoIP), announced the launch of M5 Replay designed to give business clients the ability to record and retrieve recorded phone calls via a Web interface. Advanced Call Center Technologies Appoints New Chief Compliance Officer Advanced Call Center Technologies, LLC, a premier provider of Customer Relationship Management services to Fortune 100 partners across the country, has appointed Marc Keller as the chief compliance officer. ISO9001 Quality Management System Documentation Toolkit Helps Implement ISO9001 IT Governance, a one-stop shop for books, tools, training and consultancy, announced that the IT Governance ISO9001 Quality Management System (QMS) Documentation Toolkit is a full suite of documentation templates that meet with the ISO9001 Quality Management System Standard. Enterprise Call Recording User Spring to Add Jobs in Oklahoma City Call Center Call centers and other organizations with a bent on customer service have been known to implement enterprise call recording as a means to ensure customer service expectations are being met. This capability may be extended for Sprint as the company hopes to hire an additional 250 people at its Oklahoma City Call Center. Telerx Call Center to Expand Workforce Telerx, a customer service call center in the Hanover Industrial Estates, revealed it will expand its work force by 40 to 50 agents. New Call Recording Center for Madison Ave Media Madison Ave. Media, Inc., an advanced digital media company that provides products and services that connect traditional media with digital and organic media exposure opportunities, has created a new Communications Center Division consisting of an internal Call Center and a Managed Services affiliate, both of which sell the company's products, services and solutions. 8x8 Introduces Comprehensive VoIP Telephone, Unified Cloud Communications Solution Consumers will now be able to benefit from an all-in-one business VoIP telephone and unified cloud communications solutions designed specifically to meet the needs of single person businesses, thanks to cloud communications and computing solutions provider 8x8, Inc. View all Communities

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