Interaction between Devices, Users Key to UC Success - Unified Communications

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»Free Premium Content Unified Communications: 9/27/2011 eNewsletter

Featured Articles » Redshift Networks Solutions Focus on Threat Management for Unified Communications » SecuriGlobe Picks Interactive Intelligence's CIC to Boost Customer Service » Hosted VoIP Success: Focusing on Business User Needs, Rather Than Technology Hype » Decline of Voice Revenue Decelerating?   Sponsored By: Transverse WEBINAR: Evolve Your Subscription Business With Dynamic Revenue Management Wednesday September 28, 2011 12:00pm ET/ 9:00am PT A Webinar about how companies building subscription businesses can build personal and sustainable relationships with customers, as well as long-term profitability and loyalty, will take place September 28th at 12:00 EDT. The panelists will define and educate listeners about the critical elements of Dynamic Revenue Management, including: Sophisticated, real-time rating engines; Rapid-fire analytics capable of converting flat data into dynamic sources of information; Business-friendly front-ends and dashboards that empower business users to make decisions without having to wait for IT resources to free up.   Top Stories » Polycom UC Video Solutions Deployed by China's Ministry of Science and Technology » Mitel's Unified Communicator (UC) Advanced Software Now Supports Apple iPhone and iPad » RealLinx's Video Conferencing Service Garners 'Best of Show' Award at ITEXPO West » Vidyo Get $22.5 Million to Increase its Telepresence   From The Expert Corner September 26, 2011 Interaction between Devices, Users Key to Unified Communications Success By Mae Kowalke , TMCnet Contributor Among all the hype over benefits of unified communications for enterprises, a core element is often missed: why individuals prefer to use particular devices in particular ways. “Devices are really the soft underbelly of unified communications,” said Ryan Herbst, vice president at UnifiedCommuniations.com, in a TMCnet video interview at ITEXPO (News - Alert) West 2011 in Austin, Texas. “It’s very personal, and something you have to get right.” UnifiedCommunications.com offers consulting services for enterprises to help build excitement about UC and leverage associated devices at the user level. The company prides itself in having mastery over everything device-related in UC deployments... Read More   Featured Video Interview with Fonality   TMCnet Free Premium Content » Protecting the User Experience: Coping With the Challenges of Delivering Real-Time Unified Communications Services » Five Keys to Cut Operational Costs and Boost QoS in Your VoIP, SIP, and UC Environment    Latest Blogs » Top 50 Technology Blogs » The Benefits of Retiring the Grand Dame   Featured Channels » Conferencing - Conferencing GOC » Least Cost Routing » Mobile VoIP   Webinars Download One of Our Webinars Today to learn about new opportunities to enhance your business. http://www.tmcnet.com/webinar/   Contact Us   Company Directory    |    All Editors' Info   Become a TMCnet Columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.

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