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Featured Articles » The New Micro-Dock Screams Apple Adaptation and Evolution » Aereo Delivers Live TV Feeds for IPhones and IPads » iPhone Accessories Hit the Market; iBike Offers Cycling Integration » iPhone Users Keen on Paying with Their Devices   Sponsored By: Fonolo WEBINAR: How Call Centers are Being Reshaped by Smartphones, Social Media and Fed-Up Consumers Wednesday March 7 2012 @ 2:00pm EST/ 11:00am PST REGISTER TODAY Call centers today subject callers to a number of aggravations: Annoying phone menus, lengthy hold-times and the unnecessary repeating of information to agents. But all that is about to undergo a radical change, powered by the growing impact of social media, the proliferation of smartphones and the rising expectations of today's consumers. The call center of the future fixes these flaws, resulting in delighted callers and significantly lower costs-per-call. This webinar will show you how that future is closer than you think.   Top Stories » Twisted Pair Introduces WAVE Mobile Communicator for iPhone and iPad » Mobile Active Defense, Seccuris to Offer Canadian Enterprises with iPhone/iPad and Mobile Security Hosting » Callvine Launches HD Voice Conferencing App for iPhone » Socket Mobile Launches New Affordable Socket Bluetooth Barcode Scanner for iOS Devices   From The Expert Corner February 28, 2012 New Security Risk with iPhone iOS By Monica Gleberman Contributing Writer If you think your iPhone is secure, you might change your mind after hearing about a new bug in Apple’s (News - Alert) iOS 5.0.1 software. The bug allows someone to gain access to contacts and calling features of your smartphone by cracking the passcode protection screen.   The claim started when iPhoneislam, an iPhone (News - Alert) related news site, claimed it was actually able to bypass the main lock screen and even posted a video on YouTube (News - Alert) showing users how it can be done. The method involves inserting and ejecting the iPhone’s SIM card, leading to a bypass of the passcode, which in turn gives you access to the phone. Although it’s being called a bug, it is only a worry for users if they lose their iPhones. This bug is not a simple hack. In the iPhoneislam video, the person tries the hack several times before he is able to bypass the passcode screen to gain access to the phone. This is not a bug that can be exploited remotely. Someone has to have his or her hands on the iPhone in order to get into the device... Read More   From The Blogs Apple 7.85 Tablet Targeting Kindle Fire Will Fail March 1, 2012 By: Tom Keating Apple is reportedly going to ship 7.85" iPads in the 3rd quarter, squarely targeting the 7" $199 Kindle Fire, which scorched up holiday sales. This new mini-iPad also targets the Barnes & Noble Nook, though the Kindle Fire is the more popular of the two. The Register is reporting that Steve Jobs' death cleared the way for this new 7.85" iPad, since Steve Jobs was opposed to a mini-iPad. Regardless of the reason Apple has changed their minds and decided to attack the ~7" tablet market, this is one area where Apple will fail. First, the cost. The new 7.85" tablet will cost $249-$299, which is $50-$100 more than the Kindle Fire... Read More    Featured Videos Interview with TSG Global    Featured Resources » Going Mobile: Mobile Customer Service Moves to the Forefront of Multi-Channel Interaction » Rating Services in the Cloud - A Cloud Rating Strategy for "Greenfield" Mobile Operators and MVNO's » Empowering the Mobile Enterprise   Featured Channels » Mobile Unified Communications » Mobile Device Management » Mobile Video   iPhone.tmcnet.com is Your Source for the Latest iPhone News and Information   Sign Up For FREE    |    Visit Site    |    Free Magazine Subscription   Advertise With Us   General advertising Info: Click here      Contact Us   Company Directory    |    All Editors' Info   Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.

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