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2012/10/01

| 10.01.12 | Frontier's DSL speed advertisements under fire from NAD

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October 1, 2012

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This week's sponsors:
Elemental
Ruckus
Lavastorm Analytics
Ciena and Fujitsu

Today's Top Stories:
1. Frontier's DSL speed advertisements under fire from NAD
2. Ghana taps Alcatel-Lucent for e-government project
3. Global Capacity promotes COO Jack Lodge to president
4. Level 3 unveils network security solutions set
5. Calix names Kevin DeNuccio to its board

Spotlight:
North American utilities to invest $577.8M on home energy management, says IDC

Also Noted:
iPhone 5, LTE drives operators to Ethernet backhaul; U.S. broadband market remains uncompetitive Much more...

News From The Fierce Network:
1. HughesNet flips switch on 15 Mbps satellite broadband service
2. Verizon prepares to offer gateway device with FiOS
3. Disney exec sees continued growth in online video distribution
4. More headlines...

Commentary:
Come together: Living in a converged world
Expanding connectivity will bring about widespread convergence of technologies, products, industries and vendors--so predicts Frost & Sullivan analyst Sarwant Singh in his new book New Mega Trends. Read more...


Check out FierceTelecom on Facebook!


This week's sponsor is Elemental.

Webinar: What Operators Can Learn from Multiscreen Distribution of the 2012 Olympics
Wednesday, October 3rd, 11 am ET / 8 am PT

This webinar features a discussion on the video distribution of the Summer Games and what it takes to stream live sports content to a massive audience with a level of quality and engagement that sets the benchmark for streaming future global events. Register Today!


Sponsor: Lavastorm Analytics

Webinars

> Mobile Acceleration for the Mobile Revolution - Tuesday, November 13th, 2pm ET / 11am PT
> Webinar: Beyond the Cable: The Move to Mobility by MSOs - October 9th, 11:00 am EST/ 8:00 am PST
> Carrier Ethernet woes? Improve operational efficiency and network visibility - Wednesday, October 10, 11am ET / 8am PT / 3pm GMT
> The 1000x challenge; Small cells everywhere! - Wednesday, October 17, 12pm ET / 9am PT

Events

> Fixed & Mobile Telecom Mgmt Conference - Feb 10-14 - Orlando, FL
> Customer Engagement Technology World - November 7-8, 2012 - NY, NY
> Fierce Innovation Awards 2012 - An Operator- Reviewed Awards Program From the Publishers of FierceWireless, FierceTelecom, FierceCable
> ITEXPO 2012 - October 2-5 - Austin, TX
> A new conference for a new world - TM Forum's Management World Americas 2012 - Orlando, FL - December 3-6

Marketplace

> Research: LTE: a real disruptive technology and business opportunity?
> Whitepaper: Rethink IP/Optical Core Management
> EBook: Finding New Gold in Copper
> Whitepaper: Kabel Deutschland Uses Lavastorm Analytics' Flexibility to Optimize Revenue Assurance and Fraud Management Processes
> EBook: Dodd-Frank: The Key to Compliance Success

Jobs

> Public Safety DAS Engineer - Houston, TX - Connectivity Wireless Solutions
> Project Manager Job - Charlotte, NC, USA – Yoh
> Wireless Project Manager Job - Cerritos, CA, USA – Yoh
> Field Technicians (5) Job - Melbourne, FL, USA – Yoh
> Field Technician (CDMA and LTE experience preferred) Job - Plano, TX, USA – Yoh
> Need a job? Need to hire? Visit FierceWirelessJobs

qualcomm
Webinar: Beyond the Cable: The Move to Mobility by MSOs
October 9th, 11:00 am EST/ 8:00 am PST

The best immediate prospects for MSOs may lie on using Wi-Fi to harvest data from mobile operators for backhaul over MSO HFC networks. Wi-Fi networks provide a huge differentiation and opportunities for cable operators. This webinar will explore how MSOs are integrating Wi-Fi into their existing network architectures and examine the economics behind Wi-Fi for cable operators. Register Now!

Today's Top Stories

1. Frontier's DSL speed advertisements under fire from NAD

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Frontier Communications (Nasdaq: FTR) was asked by the National Advertising Division (NAD) on Monday to stop making specific claims in advertisements about the speeds of its DSL service.

What prompted the NAD to make this recommendation to the ILEC was a challenge made by one of its cable rivals, Cequel I Communications III, LLC, which does business as Suddenlink Communications.

Suddenlink said that Frontier's claims that the speeds of its DSL service were faster than Suddenlink's DOCSIS 3-based service were false.

One of the specific issues that Suddenlink cited about Frontier's service advertisements was that it offered a "dedicated" Internet line that "never lets you down," while the cable's customers could see slower speeds because they have to "share" a link with "the whole neighborhood."

In its advertiser's statement, Frontier has requested the National Advertising Review Board (NARB) review the NAD's recommendation that Frontier discontinue specific dedicated connection claims, cable service neighborhood sharing claims, and security and privacy claims.

Arguments between telcos and cable operator's broadband speeds have continued to emerge in recent years.

Besides the fight between Suddenlink and Frontier, Verizon faced a similar issue with Comcast (Nasdaq: CMCSA) over claims that the cable operator's DOCSIS services were significantly slower than the telco's FTTH-based FiOS service.

For more:
- see the release

Related articles:
Frontier's Q2 revenue declines to $1.26B
Frontier expands broadband reach via Hughes' satellite service
Frontier secures $72M Connect America loan to expand broadband reach
Frontier launches local campaign to lure former SureWest business customers

Read more about: Frontier Communications
back to top


This week's sponsor is Lavastorm.

Case Study: Cable Operator Optimizes Revenue Assurance and Fraud Management

Learn how Kabel Deutschland achieved quantifiable ROI in less than one year, accelerated detection of fraudulent activity by more than 2000 percent, and improved customer satisfaction. Download this case study today.



2. Ghana taps Alcatel-Lucent for e-government project

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Ghana's National Information Technology Agency (NITA) tapped Alcatel-Lucent (NYSE: ALU) to help it extend a number of online services to government agencies in remote parts of the country.

Delivered through the e-Ghana project, the vendor has been tasked with designing and implementing a 600km fiber-based backbone network which will provide high-speed data links between central government functions and remote and rural locations.

Working in conjunction with local IT hardware and service provider IPMC, Alcatel-Lucent will build a large-scale data center, server and storage infrastructure from HP (NYSE: HPQ), which will host all of the e-government project information. The vendor will also host a Genesys helpdesk solution, a performance rating platform and e-learning systems from Saba.

Besides network infrastructure and services, Alcatel-Lucent will train NITA's employees to ensure what it says will be a "seamless transfer of knowledge so that the NITA teams can take over the full network operation responsibility by the end of the three-year period."

Leveraging Alcatel-Lucent's 1830 Photonic Service Switch (PSS), which includes its 100G-capable optical coherent technology, the network will link Ghana's north and south as well as international submarine gateways via its eastern corridor.

For more:
- see the release

Related articles:
Alcatel-Lucent cuts 5K jobs amid Q2 2012 loss
Earnings preview: Verizon seen doing well; ALU to miss guidance
Switching and routing market to grow 4.4% in 2012, breaking stagnant Q1
BT Ireland chooses Alcatel-Lucent for its IP/VPN Ethernet initiative

Read more about: Government Services, Alcatel-Lucent
back to top


3. Global Capacity promotes COO Jack Lodge to president

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Global Capacity, a virtual network operator owned by investment company Pivotal Group, on Monday appointed COO Jack Lodge to President, replacing co-founder and CEO Patrick Shutt, who will become vice chairman of the company's board.

Jack Lodge, Global Capacity

Lodge (Image source: Global Capacity)

While Shutt will continue to guide the strategic direction of Global Capacity, his role as Vice Chairman will allow him to pursue entrepreneurial ventures in the cloud services market.

"As we enter into the next iteration of the company, Patrick has decided to step back from a day-to-day operating role and step into a Vice Chairman role as he pursues other ventures, particularly in the cloud space, which is really a passion of his," said Jack Lodge, CEO of Global Capacity, in an interview with FierceTelecom. "The core business and strategy is remaining the same and Patrick as a board member will actually probably play an active role in the business than typically board members do given how close he is to the business and given his relationships in the market."

Since founding Global Capacity 12 years ago, Shutt helped the service provider achieve 18 consecutive months of positive EBITDA. 

In his new role as president, Lodge will now oversee all elements of the company's strategy and execute the Global Capacity business. Lodge came to Global Capacity when it purchased CentrePath in 2006, and has served as COO since 2008.

One of Lodge's key accomplishments during his four-year tenure at Global Capacity has been building out the One Marketplace Access Exchange as a platform that automates pricing, quoting and ordering of various access network solutions for enterprises and other service providers that are trying to extend into other regions outside their traditional footprints to serve their multisite customers.

"Probably 18 months ago we really settled into a strategy of leveraging our automation in the marketplace to create efficiency and really swapping that automation for the ability to compete for transactional circuit revenue as well as what we call transformational deals to take over outsource existing spend," Lodge said. "That's a go-to-market strategy that's created a lot of traction in our pipeline, and we had our second consecutive quarter of very robust sales activity."

Lodge added that going forward that his goal for Global Capacity is to continue expand its partnership base with other carriers and revenues based on its existing strategy.

For more:
- see the release

Related articles:
Week in research: Competition could dampen business services; Alcatel-Lucent tops optical vendors
Sidera to provide low latency services to DuPont Fabros Technology's data center

Read more about: Global Capacity
back to top


4. Level 3 unveils network security solutions set

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Level 3 Communications (NYSE: LVLT) on Monday introduced a global security solutions suite that it says will provide multi-layered protection as customers grow their businesses.

As an integrated solution, the service provider is bundling the new security services with its other network services like Ethernet and professional services to provide a solution that best fits a particular business' needs.

Anthony Christie, Level 3's chief marketing officer, said in a press release announcing the new product that Level 3 is taking an "Earth to Cloud" approach to security that "combines a number of layers of increasingly sophisticated protection from the ground up, beginning with the way our network was designed and constructed in the ground, with diverse routes and other structural protection."

This new suite of security services includes several major elements: Level 3 Secure Access Services, Managed Security Services, Distributed Denial of Service (DDoS) mitigation and Security Consulting Services; vulnerability scanning combined with DDoS blocking and other traditional elements like antivirus, anti-spam and intrusion detection capabilities; and the ability for a customer to get network access and protection from one service provider.  

In the event that a security issue does arise, Level 3 provides 24x7x365 access to security experts that business customers can consult from four redundant security operation centers (SOCs).

The timing for this service could not be better. A new Frost & Sullivan report forecast that the global market for managed security solutions will increase from $7.9 billion in 2012 to $15.6 billion in 2016.

Broadening its security capabilities comes at a time when the newly combined Level 3/Global Crossing is enhancing its focus on key vertical market segments like health care and the financial industry. This move was clearly reflected in Level 3's Q2 earnings where strong enterprise sales helped its Core Network Services grow 0.7 percent sequentially to $1.39 billion.

For more:
- see the release

Special report: Wireline in the second quarter of 2012

Related articles:
Level 3's forecast reaffirmation buoys shares 9%
Submarine cable operators protest FCC's USF contribution proposal
Level 3 takes on Latin America's data center market
Level 3, Verizon focus on serving France-based MNCs

Read more about: Level 3 Communications
back to top


5. Calix names Kevin DeNuccio to its board

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Calix (NYSE: CALX) on Monday appointed Kevin DeNuccio as the latest member of its Board of Directors.

Kevin DeNuccio, MetaSwitch

DeNuccio (Image source: MetaSwitch)

DeNuccio is a 25-year telecom veteran who most recently served as the CEO of MetaSwitch where he still holds a director position on the softswitch vendor's board.

During his two-year stint at MetaSwitch from February 2010 to June 2012, DeNuccio not only led the vendor's West Coast expansion, but also oversaw two acquisitions: AppTrigger, a Texas-based service broker vendor and Norway-based instant messaging and presence systems provider Colibria.

He is probably best known as the CEO of IP edge router vendor Redback where he helped establish it as a major player in the segment. Redback was acquired by Ericsson (Nasdaq: ERIC) in 2007 for $2.1 billion.

In addition, he held various management positions at other telecom vendors and service providers including Cisco (Nasdaq: CSCO) and Bell Atlantic, now Verizon (NYSE: VZ). DeNuccio grew Cisco's service provider division from a 500-employee organization into a 4000-employee operation generating $4 billion.

Besides Calix and Metaswitch, DeNuccio also currently serves on the boards of SanDisk and Northeastern University.

DeNuccio's appointment to Calix's board comes at a time when the vendor is looking to expand outside of its traditional U.S. ILEC customer base and into the international telecom market that's been traditionally dominated by the likes of Alcatel-Lucent (NYSE: ALU), Ericsson, Huawei and ZTE (Shenzhen: 000063.SZ).

Calix bolstered its presence in the international last mile market in August when it purchased Ericsson's GPON assets and signed a reseller agreement with the Swedish vendor.

For more:
- see the release

FierceTelecom Leaders: Kevin DeNuccio, President and CEO of MetaSwitch

Related articles:
John Lazar takes back his CEO post at Metaswitch
Metaswitch's DeNuccio: Rumors of voice industry's death greatly exaggerated
Former Redback exec DeNuccio takes reins at Metaswitch

Read more about: MetaSwitch
back to top


Also Noted

This week's sponsors are Ciena and Fujitsu.

eBook: Looking Beyond 100G

Driven by a never-ending appetite for bandwidth from businesses and consumers, service providers are in the process of upgrading their backbone and core networks. This eBook discusses the strategies, emerging standards, and technological advancements beyond 100G.
Click here to download today.


TODAY'S SPOTLIGHT... North American utilities to invest $577.8M on home energy management, says IDC

North American utility companies, according to a new IDC report, will spend about $577.8 million on home energy management (HEM) solutions by 2016. With much of the North American utility investment in HEM being mainly spent on pilot programs and testing, the report said that investment in HEM solutions will be more conservative than other areas in the smart grid. Continue ...

Wireline news from across the web:

@FierceTelecom RT @EthernetAcademy: The advent of the iPhone 5 and growth in 4G LTE is driving more wireless operators to adopt Ethernet-based wireless backhaul. Release | Follow @FierceTelecom

> Comcast has begun offering free WiFi to its California subscribers and business customers. Article

> TalkTalk is now marketing its YouView TV bundle, which includes TalkTalk Plus TV, broadband and phone, for £14.50 ($23.00) a month, including free YouView box. Article

> Hutchison Global Communications Limited (HGC) gets license to offer international data and voice services in Myanmar. Article

And finally … The U.S. broadband market remains expensive and uncompetitive. Article

News From The Fierce Network:

> Companies have cloudy understanding about cloud computing Post
> LightSquared asks FCC to let it use weather-balloon spectrum for LTE Post

Webinars

> Mobile Acceleration for the Mobile Revolution - Tuesday, November 13th, 2pm ET / 11am PT

A revolution is underway in how companies interact with audiences online. Join us to learn the recent results from Compuware research on mobile performance expectations, unique challenges presented by delivery over cellular networks, and what to consider when balancing mobile performance and usability. Register Today!

> Webinar: Beyond the Cable: The Move to Mobility by MSOs - October 9th, 11:00 am EST/ 8:00 am PST

The best immediate prospects for MSOs may lie on using Wi-Fi to harvest data from mobile operators for backhaul over MSO HFC networks. Wi-Fi networks provide a huge differentiation and opportunities for cable operators. This webinar will explore how MSOs are integrating Wi-Fi into their existing network architectures and examine the economics behind Wi-Fi for cable operators. Register Now!

> Carrier Ethernet woes? Improve operational efficiency and network visibility - Wednesday, October 10, 11am ET / 8am PT / 3pm GMT

This webinar introduces a centralized Ethernet service activation and monitoring solution that enables network operators to deploy cost-effectively, accelerate time to revenue and boost operational efficiency, while optimizing subscriber experience. Register Today!

> The 1000x challenge; Small cells everywhere! - Wednesday, October 17, 12pm ET / 9am PT

To solve the 1000x mobile data challenge, we need more small cells, actually, much more, and everywhere - But, isn't interference a limiting factor? How dense can we deploy them? What are the future enhancements that takes HetNets to the next level? Find out the answers at this Qualcomm webinar. Register Today!

Events

> Fixed & Mobile Telecom Mgmt Conference - Feb 10-14 - Orlando, FL

Are you interested in mobility management, global implementations, fixed & mobile business analytics, industry trends and other hot topics? Would you like to discuss your challenges with peers and experts? If so, AOTMP 2013 Conference is the place for you! Register today!

> Customer Engagement Technology World - November 7-8, 2012 - NY, NY

CETW is the only face-to-face event that is focused on leveraging the integration of emerging media across multiple channels to activate customer engagement. Register today with VIP Code CET52D to receive your free pass!

> Fierce Innovation Awards 2012 - An Operator- Reviewed Awards Program From the Publishers of FierceWireless, FierceTelecom, FierceCable

This program is designed to recognize the innovative companies and products that are defining the future of the broadband communications industry. Submissions will be judged based on effective application of and performance in networks, innovative approach, and contribution to revenue & profitability. Submit your application today!

> ITEXPO 2012 - October 2-5 - Austin, TX

The world's largest communications & tech event - discover more new insights, new products and networking to keep you and your company ahead of the curve. Join industry powerhouses for a week of business-building and researching today’s most powerful communications solutions. Register today.

> A new conference for a new world - TM Forum's Management World Americas 2012 - Orlando, FL - December 3-6

TM Forum's Management World Americas 2012 is the only conference that brings together 1500+ professionals from communications and beyond to brainstorm, debate, share and learn everything you need to succeed in the digital world. This 4-day conference features re-imagined, highly interactive conference formats, unique pre-conference workshops, dedicated networking events, official TM Forum Training and Certification, and a central Hub featuring a bustling Expo, Catalyst demonstrations and all of the latest information from TM Forum. The agenda spans five interactive conference Forums covering Digital and M2M Service Enablement, Big Data Analytics, Customer Experience Management, IT and Cloud Agility, Cyber Security, plus a dedicated Cable Summit! Register now!

Marketplace

> Research: LTE: a real disruptive technology and business opportunity?

WiTech's latest Report "LTE: a disruptive technology and business opportunity" presents an in-depth analysis about the promising technology LTE by taking into account not only technology aspects but also business aspects. It points out the key drivers that are continuously changing the Telecom Market. Download this report today!

> Whitepaper: Rethink IP/Optical Core Management

Are You Ready to Rethink Your Network With the Alcatel-Lucent 1830 Photonic Service Switch? It's time to integrate the IP and optical layers of your network infrastructure and ensure optimal efficiency. Learn more about how you can rethink IP/Optical core management by downloading our whitepaper.

> EBook: Finding New Gold in Copper

This eBook from FierceTelecom will explore the ever-changing dynamics of service providers' copper networks and how they are using these new technologies to deliver a wider set of services to consumers and businesses.  Download for free today.

> Whitepaper: Kabel Deutschland Uses Lavastorm Analytics' Flexibility to Optimize Revenue Assurance and Fraud Management Processes

Learn how Kabel Deutschland achieved quantifiable ROI in less than one year, accelerated detection of fraudulent activity by more than 2000 percent, and improved customer satisfaction. Download this case study today.

> EBook: Dodd-Frank: The Key to Compliance Success

Driven by a never-ending appetite for bandwidth from businesses and consumers, service providers are in the process of upgrading their backbone and core networks. This eBook discusses the strategies, emerging standards, and technological advancements beyond 100G. Click here to download today.

Jobs

> Public Safety DAS Engineer - Houston, TX - Connectivity Wireless Solutions

Connectivity Wireless Solutions delivers best in class consulting, engineering, project management, installation, and staffing services to wireless carrier and enterprise customers. The Public Safety DAS Engineer is tasked with collecting and analyzing RF data typically with tools such as test phones and needs analysis equipment such as ZK Celltest and spectrum analyzers. Learn More!

 

 

> Project Manager Job - Charlotte, NC, USA – Yoh

Yoh has a contract opportunity for a Project Manager to join our client in Charlotte, NC 28217. The Senior Project Manager is responsible for planning and managing medium to large sized application development projects. Six (6) years of previous experience with technical applications and/or information systems (or equivalent) required...Learn more.

> Wireless Project Manager Job - Cerritos, CA, USA – Yoh

Yoh has a one (1) year full time contract opportunity for a Wireless Project Manager to join a large telecom client located in the Los Angeles CA area (Cerritos CA). Responsibilities include managing project completions (LTE, UMTS, NSB, and all other modifications) from issuance of work order to turn up including finance and timeline forecasts. The ideal candidate will have strong organizational and communication skills, be able to work independently and be able to work on scheduling and reporting...Learn more.

> Field Technicians (5) Job - Melbourne, FL, USA – Yoh

Yoh has five (5) month contract opportunities for five (5) Field Technicians to join our client in Melbourne, FL. This job will involve going out to sea and working on the Royal Caribbean Cruise Ships 2-3 weeks out of a month. Our client is an international communications and information technology company serving government and commercial markets in more than 150 countries. Minimum two (2) years' experience with VSAT systems required...Learn more.

> Field Technician (CDMA and LTE experience preferred) Job - Plano, TX, USA – Yoh

Yoh has a contract opportunity for a Field Technician (CDMA and LTE experience preferred) to join our client in Plano, TX. Responsibilities include developing proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for CDMA, LTE and iDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems. Must be able to multi-task and maintain composure in stressful and demanding work environment...Learn more.

> Need a job? Need to hire? Visit FierceWirelessJobs

Announcing FierceWirelessJobs, the new FierceMarkets careers site. Find the perfect job or post your openings at http://www.fiercewireless.com/jobs.


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