Are You More Secure in the Cloud?

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	Are You More Secure in the Cloud? Can the cloud provide the security you need and support the latest standards? Date: Thursday May 8, 2014 TIME: 10am PT / 1pm ET
	A report of data breaches tracked by the Privacy Rights Clearinghouse between January 2005 and May 2013 has documented over 3000 known security breaches in the United States in that period, in which almost 610 million customer records have been exposed. These are the known breaches—many yet go unreported. Securing customer data within your contact center can be a challenge when you’re handling millions of confidential personal data transactions a year. As the acceptance of cloud-based contact centers continues to grow, there has been a dramatic increase in the visibility of in security intrusions and violations across the industry, requiring intensified corporate vigilance and compliance with new and enhanced security standards. Join our discussion on how cloud security stacks up against traditional premises based solutions and what you need to consider before you move to the cloud.  You’ll learn: Why the stakes have never been higher for critical security attentiveness What level of diligence providers should be performing with suppliers What the key vulnerabilities are when securing your cloud contact center What’s the difference in securing a cloud-based environment What level of PCI DSS compliance is necessary Who should attend: C-Level Executives IT Professionals IT Security professionals Contact Center Managers
	Presenters: Rod McLane Director Solutions Marketing Genesys Rod McLane currently serves as Director of Solutions Marketing at Genesys. Rod has over 20 years of experience in high-tech enterprise marketing with industry-leading companies including Amdocs, Aspect Communications and Hitachi. Most recently, Rod was the Director of Solutions Marketing for Echopass Corporation, a market-leading provider of cloud-based contact center solutions, where he was responsible for outbound messaging, positioning and go-to-marketing strategy for the Echopass solution suite. Daniel Blander Sr. Director, Information Security & Compliance Genesys Daniel Blander is a highly experienced and recognized Information Security Executive with over twenty years of Information Risk and Business Management experience. He is responsible for the security and compliance of Genesys Cloud offerings and overseas a team of highly skilled security professionals who manage the security of the Genesys Cloud environment.  Daniel formerly worked with a wide range of companies in the North America, Europe, and Asia to build Information Risk Management programs from the ground up, address regulatory compliance, provide guidance to executives undertaking significant change, and towards more effective organizational dynamics and problem solving. Moderator Peter Bernstein Senior Editor TMCnet Peter Bernstein is a seasoned writer and professional with deep experience in the communications and IT industries. As a top-level industry analyst, Peter has keynoted major technology events and has been cited numerous times by The New York Times, The Wall Street Journal, The Los Angeles Times, USA Today, The Washington Post, Business Week, Fortune Magazine, ComputerWorld, NetworkWorld, Communications Week, among other publications.
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