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2014/05/02

GL Communications Provides Diverse Testing Solutions to Improve Voice Quality - Communications Solutions

 

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May 02, 2014

GL Communications Provides Diverse Testing Solutions to Improve Voice Quality

By Ed Silverstein, TMCnet Contributor

 


 

Echo cancellation is used to improve call quality, which in turn can vastly improve the quality of data collected from 3rd party remote call monitoring solutions. One company, GL Communications, provides many testing solutions for echo cancellers (EC) and acoustic echo cancellers (AEC), in order to help companies keep their voice quality in good running order.


To understand echoes, it is important to remember that there are different types. One is caused by delay as voice signals make their way across a network. A second type is electrically generated and relates to the Public Switched Telephone Network...Read More


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