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2014/08/18

Call it a comeback and let social sharing do the rest

Call it a comeback and let social sharing do the rest | Don't let social media distract you from selling things | Lay's partners with Uber on potato chip campaign
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August 18, 2014
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Call it a comeback and let social sharing do the rest
Burger King's decision to bring back its chicken fries has proven a social hit, scoring 380 tweets a minute and 150,000 social media mentions in the campaign's first 72 hours. Marketers say "bring back" campaigns are a great way to drive social buzz without spending heavily on paid advertising. Adweek (8/15)
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Don't let social media distract you from selling things
Too many companies' digital strategies neglect sales and focus on more nebulous forms of return on investment, Frank Cespedes writes. Bosses should resist such approaches, and demand social strategies that complement rather than distract from old-school sales strategies, Cespedes writes. "The big story is that the internet is realigning, not eliminating, sales tasks," he writes. Harvard Business Review online/HBR Blog Network (8/15)
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Lay's partners with Uber on potato chip campaign
PepsiCo's Lay's brand teamed up with Uber's courier service on Friday to pass out free picnic baskets that included Lay's potato chip flavors to Uber customers who logged on to Uber's site and entered a code. Lay's launched the digital campaign to promote the second year of its "Do Us a Flavor" contest, which will end in a new potato chip flavor for the brand. Advertising Age (free access for SmartBrief readers) (8/15)
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Marketer Moments
Fanta's Vine comedy shows get 7-figure backing
Coca-Cola's Fanta brand is rolling out a teen-focused campaign centered on a weekly digital comedy series called "Fanta for the Funny" that's made up of Vine videos. The campaign comes from 360i and will be backed with a seven-figure investment. The series will be featured on CollegeHumor.com and other digital channels, while the series' Vine stars will ask for user submissions for future episodes with the hashtag #FantaForTheFunny. Advertising Age (free access for SmartBrief readers) (8/15)
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Twix #TBT campaign pokes fun at the '90s
Twix has released two 30-second online videos that tie into social media's "Throwback Thursday" trend and use humorous cultural references from the 1990s to explain why new Twix Bites were not introduced sooner. Excuses such as slow dial-up Internet, the Y2K scare and bad hairstyles are included in the campaign. Adweek (8/15), MediaPost Communications/Marketing Daily (8/15)
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Platform News
Facebook will start flagging satirical content in test
There's some good news for Facebook users who inadvertently share pages from The Onion on other satirical sites in the belief that they're genuine news reports: The social network is testing a "satire" tag to identify fake news stories. Mashable (8/17)
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Measurement Matters
3 rules for experimenting with social data
Experimenting with social data is tempting for researchers and marketers, but it's important to follow a few basic rules, writes Charlie Smith. Be sure to put consumers in the driver's seat, create real value and be transparent about your intentions, Smith writes. ClickZ (8/18)
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Social Shareable
How to turn $8,000 worth of junk food into fine art
Artist James Ostrer has carved out a niche photographing people coated in cream cheese then plastered with strawberry shoelaces, donuts, cheese puffs and other junk food. Over the past two years, Ostrer has spent about $8,000 on junk food for the project. "I wanted to completely engulf myself in these food types to this extreme level," he says. National Public Radio/The Salt blog (8/14)
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SmartQuote
We have our social media dashboards open all day, every day. We make our decisions in real-time."
-- Eric Hirschhorn of Burger King, as quoted by Adweek
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 Andy Sernovitz, Editor at Large
Andy Sernovitz is the New York Times best-selling author of "Word of Mouth Marketing: How Smart Companies Get People Talking" and the blog "Damn, I Wish I'd Thought of That!" He runs WordofMouth.org, where marketers and entrepreneurs learn to be great at word of mouth marketing, and SocialMedia.org, the community for social media leaders at the world's greatest brands.
 
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