Hey partner, how are you? The last few months have felt so long, and personally, I've been taking each day at a time! I hope you are well, and so is your business! If you have a moment to spare, I'd love to know, how are you? How is your team, your business, and your community? Are you open? What is your focus right now, and how can we support you? Where we stand: 1) Lantern Press is preparing to reopen! We are thrilled to begin creating our products for you once again. 2) We make each item for you, when ordered. New orders will ship in 3-4 weeks. Our manufacturing and operations teams are working hard to offer you 2 week turn around again soon. We'll update our Faire turn around time, once this is possible. 2) We are committed to getting you your products safely, and quickly. -We built Lantern Press on a foundation of domestic production, so that we can adjust quickly to serve you. Every one of your items is made to order, in the USA. We keep a healthy amount of blank stock on hand, and are not expecting to experience any shortages in 2020 - We have implemented best practices recommended by the CDC for cleaning, workspace social distancing, mask wearing, and employee interactions. - We have also all of our non-production employees to continue to work remotely. 3) Existing orders: If you have ok'd us to ship your order ASAP: - You are first in line, you can expect your order to ship 3-4 weeks from today! - Your order will ship to the address listed on Faire, please update your Faire profile, if you prefer an alternate address If you have put your order ON HOLD: - We are awaiting your update - We understand that you may not be in a position to receive your order at this time, please take good care of yourself and your business. - Please reach out when you are ready to update this status, or have questions. Please include your phone number when you do so, so that we can respond in a timely manner. - A member of our support team will reach out to you in July to check in and see what your needs are. You are always welcome to reach out to me, Many thanks, Windy Eubanks | Sales Manager Lantern Press | Seattle, WA 98109 w 206.408.1170 f 206.260.1379 |
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