| | | | 3 brands that failed on Facebook | | | By David Clarke There's no denying the power that Facebook has on businesses. But for every social media success story, there comes a fable of failure. From missed opportunities to communication breakdowns, learn what not to do on Facebook from these three prominent brands. | | Why the days of interruptive advertising are over | | | By Dan Greenberg Every day, millions of people watch and share good video content online -- forcing brands to create Super Bowl-worthy ads all year long. Here's why mundane ads that rely on interruptive tactics no longer work on today's high-demand audience. | What Google, Facebook, Apple, and Amazon are missing | | | By Bethany Simpson Facebook's open-graph sharing is dangerous territory, Amazon's patient product roll-outs are paying off, and Google needs to focus on consumer trust. CBS/CNET's Molly Wood gives us the insights. | Back to Where It All Began | | | By Michael Burke One of my favorite songs of all time is playing in my head, Back to Where it All Began by the Allman Brothers. Why? Because Facebook's announcement recently of more than 60 new apps into the Open Graph, including Pinterest, eBay and Foursquare, among... | Does Your Company Need Reputation Insurance? | | | By Jennifer Bilotta In today's hyperactive, always-on-the-go digital-crazed world we live in... where one misplaced Tweet can undo a lifetime of brand equity, having a crisis management plan in place is imperative. But does it make sense to pay an added expense for... | What Brand Managers Can Learn From The Music Industry | | | By Adam Leiter Engaging your customers across a wide array of channels and in the process offering the chance to buy your product at the same time... that's a winning recipe for the music industry, and brand managers and product managers would be wise to do the same... | 3 Brand Benefits of Klout | | | By Tom Edwards Identifying topical influencers has been a key to driving awareness and activation for many socially progressive brands over the past few years. One of the measurement variables many brands have come to rely on is Klout. Much has been written about... | Hybrid Contact Centers: The Cloud Will Set You Free | | | By Jim Milton Rip and replace is a term that is all too familiar to the manager that is responsible for upgrading and modernizing their company's infrastructure. Contact center infrastructure vendors have worked hard to convince these decision makers that there is... | An Insurance Policy for Better Digital Marketing ROI | | | By Kimberly Struyk We are all familiar with the concept of insurance to protect our own personal assets, but it is important to remember that a similar principle can also be applied to our role as Digital Marketing professionals. The upcoming series of blog... | | | Advertisement | We're always eager to hear what you have to say about our website and how to better serve you. Give us your feedback! | | |
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