News Release Issued: Mar 17, 2014 (7:00am EDT)
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Invoca Enhances Enterprise Inbound Call Platform and Expands Addressable Market with Level 3 Voice Solutions
BROOMFIELD, Colo., March 17, 2014 /PRNewswire/ -- Level 3 Communications, Inc. (NYSE: LVLT) today announced it is providing Invoca, a leading provider of enterprise inbound call marketing solutions based in Santa Barbara, Calif., with voice services, enabling Invoca to enhance the capabilities of its enterprise inbound call platform, expand its reach in a highly competitive regional market, and simplify its customers' experience.
Invoca offers marketing campaign management, optimization and analytics tools to provide enterprises simple solutions for engaging and expanding their customer base. The company's inbound call platform requires a voice network with services capable of efficiently handling a diversified enterprise customer base that can also scale to meet the demands of high-volume marketing campaigns. By leveraging a range of Level 3's voice solutions, including local inbound, voice termination and toll free, Invoca is able to enhance its platform's efficiency, reliability and security to offer higher-quality services to more enterprises throughout the region.
"The very nature of our business, as well as our core inbound call platform, requires reliable network services to ensure our enterprise customers can effectively conduct and maximize their marketing campaigns," said Colin Kelley, CTO and co-founder, Invoca. "Level 3's voice capabilities have proven to be the perfect solution for our platform, and their services enable us to better serve our expanding customer base and continue to grow our business throughout region."
"Level 3 is an established veteran in providing advanced solutions for enterprise voice challenges, and working with Invoca demonstrates the continued trust businesses place in us to handle their critical communications infrastructure," said Sonia Ramsey, Level 3's vice president of Sales in the West region. "In addition to operating an expansive and reliable voice network, our voice services portfolio is comprised of a broad range of technologies designed specifically to simplify the customer experience and drive efficiency."
For more information on Level 3's advanced network and service offerings, visit www.level3.com.
About Level 3 Communications
Level 3 Communications, Inc. (NYSE: LVLT) is a Fortune 500 company that provides local, national and global communications services to enterprise, government and carrier customers. Level 3's comprehensive portfolio of secure, managed solutions includes fiber and infrastructure solutions; IP-based voice and data communications; wide-area Ethernet services; video and content distribution; data center and cloud-based solutions. Level 3 serves customers in more than 500 markets in over 60 countries across a global services platform anchored by owned fiber networks on three continents and connected by extensive undersea facilities. For more information, please visit www.level3.com or get to know us on Twitter, Facebook and LinkedIn.
© Level 3 Communications, LLC. All Rights Reserved. Level 3, Level 3 Communications, Level (3) and the Level 3 Logo are either registered service marks or service marks of Level 3 Communications, LLC and/or one of its Affiliates in the United States and/or other countries. Any other service names, product names, company names or logos included herein are the trademarks or service marks of their respective owners. Level 3 services are provided by subsidiaries of Level 3 Communications, Inc.
Forward-Looking Statement
Some statements made in this press release are forward-looking in nature and are based on management's current expectations or beliefs. These forward-looking statements are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside Level 3's control, which could cause actual events to differ materially from those expressed or implied by the statements. Important factors that could prevent Level 3 from achieving its stated goals include, but are not limited to, the company's ability to: manage risks associated with continued uncertainty in the global economy; increase revenue from its services to realize its targets for financial and operating performance; maintain and increase traffic on its network; develop and maintain effective business support systems; manage system and network failures or disruptions; avert the breach of its network and computer system security measures; develop new services that meet customer demands and generate acceptable margins; manage the future expansion or adaptation of its network to remain competitive; defend intellectual property and proprietary rights; manage continued or accelerated decreases in market pricing for communications services; obtain capacity for its network from other providers and interconnect its network with other networks on favorable terms; attract and retain qualified management and other personnel; successfully integrate future acquisitions; effectively manage political, legal, regulatory, foreign currency and other risks it is exposed to due to its substantial international operations; mitigate its exposure to contingent liabilities; and meet all of the terms and conditions of its debt obligations. Additional information concerning these and other important factors can be found within Level 3's filings with the Securities and Exchange Commission. Statements in this press release should be evaluated in light of these important factors. Level 3 is under no obligation to, and expressly disclaims any such obligation to, update or alter its forward-looking statements, whether as a result of new information, future events, or otherwise.
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SOURCE Level 3 Communications, Inc.
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