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| | | There are a number of reasons an organization might undertake a data migration. Server or storage technology replacement or upgrade; server or storage consolidation; relocation of the data center; and server or storage equipment maintenance, including workload balancing or other performance-related maintenance. How can organizations minimize the business impacts of data migration -- downtime, data loss and increased cost? The best way is to employ a consistent, reliable and repeatable methodology for migrations that incorporates planning, technology implementation and validation. | | | Download Now | | | | Server virtualization has burst upon the IT scene as the solution for consolidating servers, increasing efficiency and driving down hardware acquisition costs. If the additional complexity imposed by virtualization further increases the cost of management and administration, then savings in server acquisition will simply be converted to ongoing operations cost. Virtualization approaches vary. Some virtual machine monitors run directly on the host hardware and are usually called hypervisors. Others run on a host OS like Windows Server or Linux.. Server virtualization enables efficiency and flexibility. But there is a cost -- complexity. | | | Download Now | | | | The problem of fragmentation within an organization is threefold: companies are becoming increasingly distributed, users are becoming increasingly mobile, and applications are becoming increasingly complex. The result of all this is poor performance and users will no longer tolerate it. Today's mobile worker expects access to any application, and when something goes wrong, the help desk gets the call. Mobile WAN optimization provides the acceleration needed to ensure consistent performance, room for new applications, and the ability to ensure end user productivity at all times. | | | Download Now | | | | The increased complexity of technology has created huge volumes of service interactions populated by customers with low levels of patience and high levels of frustration. Companies are continually investing in technology to streamline problem diagnosis and resolution to help address the rising surge of phone calls, email and Web chats. The Service and Support Professionals Association (SSPA) has identified 6 key business issues facing service and support managers today. | | | Download Now | | | | Identity and Access Management (IAM) is a core element of any sound security program. IAM enables e-commerce Web sites to provide effective customer support and more targeted sales opportunities. It is fundamental to online banking, service delivery and for retail sites that suggest products customers may want to buy based on their past purchases. But IAM is also difficult to implement because it touches virtually every end user and numerous business processes as well as every IT application and infrastructure component. | | | Download Now | | | | Power usage in IT has captured the attention of the EPA, who in a recent study indicate that 1.5% of power in the US is used by data centers. About 20% of that is power for storage. Power consumption is becoming a major issue for the CFO and CEO. A good question is "why do you need all that power?" While there are some applications unsuitable for thin provisioning, and care needs to be taken on others, the software world and customer base is beginning to see that block-based virtualization, thin provisioning and storage services are trends they must embrace. | | | Download Now |
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