2008/07/31

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Consumerist Top Stories of the Week - 7 new articles

Fri Aug 01 2008
Gizmodo
Top 10 Norton/Symantec Secrets You Shouldn't Know

I awoke this morning to find a dead man on my doorstep, apparently from the gunshot wound to his back. By examining the depth of the tread marks and the streak of blood on the walls, I determined that he had dragged himself up after receiving the fatal bullet. I cleaned up the pool of blood... MORE >>

POSTED: Thu Jul 31 2008 11:04



Ignoring the customer
Sprint Makes Customer Wait 6 Hours For Chat

Adam had a question on his bill—either about the $9.68 adjustment in his favor, or the $102,861.30 they say he still owes, we're not sure—so he decided to take advantage of their online chat. He writes, "Conveniently, they have a link that says 'Questions about your bill?' When you click... MORE >>

POSTED: Thu Jul 31 2008 12:05



Sprint
Judge Rules That Early Termination Fees Are ILLEGAL In California

A California Superior Court judge has ruled that cellphone early termination fees are ILLEGAL and that Sprint must pay $18.2 M as part of a class action lawsuit. Of course, the decision could be appealed, but in the meantime.... (drum roll, please) the judge ordered Sprint to stop trying to... MORE >>

POSTED: Thu Jul 31 2008 19:49



Crime
Help! Are "Free Light Bulbs" From Con Ed A Scam?

Reader Fiona wants to know if the people calling from "Con Ed" offering "free light bulbs" are running a scam.

Today my mother received a series of calls from someone claiming to be calling from Con Ed. After asking for someone who doesn't exist (at least not in our family) they informed... MORE >>

POSTED: Thu Jul 31 2008 17:24



Geek Squad
Geek Squad Cuts The Cables Inside Your Computer Instead Of Backing Up Your Data?

Reader Kevin forwarded us this story from Dave, a I.T. consultant friend of his who helps people with their computer problems in exchange for hardware donations to the school he works at. Dave's "propane guy" said he recently took a desktop computer to Geek Squad after it failed, and "great... MORE >>

POSTED: Thu Jul 31 2008 11:38



Profits
Exxon Posts The Highest Profit Ever By Any U.S. Company In Any Industry, But It's Not Enough

Exxon made $11.68 billion in the second quarter, says the AP, which is "the biggest profit from operations ever by any U.S. corporation," but that wasn't quite enough to please investors, who were disappointed.

...the results were well short of Wall Street expectations and its shares... MORE >>

POSTED: Thu Jul 31 2008 16:23



Cellphones
Subway Says Get Off Your Phone Or Go To The Back Of The Line

Sean says he approves of the this sign that he saw at an Idaho Subway location today, but his wife wasn't a fan...

My wife thought it was ridiculous, but I kind of like the idea of sending those annoying line-talkers to the back.

Well, you know us, we're always biased toward the... MORE >>

POSTED: Mon Jul 28 2008 16:45





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Google Friends Newsletter - July 2008

Google Friends Newsletter - July 2008

Summer greetings to our Google friends. We hope you enjoy this month's
update on our products and services.

------------
POWER TIP

Mobile app for iPhone now available

If you have an iPhone, you can now use the Google Mobile App to search
faster than ever - not only the web, but in your contacts as well. It
also integrates Google Suggest, meaning some of the most popular
queries will auto-complete. It's available through the App Store on
your iPhone.
http://www.google.com/mobile/apple

------------
NEW PRODUCTS & UPDATES

Share and gain knowledge using Knol

This month we launched a new service called Knol that makes it much
easier to author and share information on the web. You can write
authoritative articles (a.k.a. knols) on a subject you know about, and
then share your knowledge with everyone. Each knol identifies an
author or group of authors, and readers can clearly see who wrote it
and their credentials. You can also comment, rate, or review a knol.
Using a new feature called "moderated collaboration," readers can even
edit a knol directly. Then the author can decide whether to take the
suggestions into account.
http://knol.google.com

Elections Video Search gadget

Using our own state-of-the-art speech recognition technologies, videos
from politicians' YouTube channels are automatically transcribed from
speech to text and indexed. Using the gadget, you can search not only
the titles and descriptions of the videos, but also their spoken
content. And since speech recognition tells us exactly *when* words
are spoken in the video, you can jump right to the most relevant
parts.
http://tinyurl.com/6rjakw

Chat in 3D using Lively

Lively by Google lets you design your own virtual rooms and chat and
interact with your friends in 3D. You can also create and personalize
your own chat avatar. Lively is a great new way for you to meet and
connect with people who share your interests: when browsing your
favorite blogs or websites, you can now join Lively rooms embedded
into the sites.
http://www.lively.com

Get walking directions on Google Maps

You can now get walking directions on Google Maps that include the
most direct, flat route, as well as the best use of pedestrian
pathways. But you don't have to just be going on a walk to benefit
from this new service; it's also helpful if you're using Google Maps
for public transit directions and want the best way to get from one
stop to another.
http://maps.google.com

Explore the Tour de France with Street View

You can now (virtually) ride in the Tour de France using Street View
on Google Maps. If you're a sports fan, this is a great new way to
experience the famous race. If you enjoy nature and the outdoors, you
can explore France's scenic countryside. If you're curious about
French cities and cafes, here's an opportunity for you to see them up
close. Whatever your interest, this is guaranteed to be an exciting
ride!
http://google.com/tourdefrance2008

------------
MISCELLANY

We spend a lot of time thinking about, you guessed it, search. Over
the last decade, search technologies have significantly improved, and
user expectations have greatly increased along the way. We work hard
to fulfill the expectations of each and every user, and to do that
we're constantly pushing the technologies for understanding the pages,
the queries, and our users further. But search is an ongoing challenge
because there is *so* much out there. To give you an idea of the
scope, a few hundreds of millions of times a day people will ask
Google questions, and within a fraction of a second Google needs to
decide which among the billions of pages on the web to show you - and
in what order. We know we have to continue to work hard to meet the
challenge, and for us that's half the fun. We've recently been posting
about what's under the hood as we work to improve the quality and
speed of our search experience. Visit the Official Google Blog to read
more.
http://googleblog.blogspot.com/search/label/search

--~--~---------~--~----~------------~-------~--~----~
The Google Blog offers frequent updates and insights about our technology and products, and the company at large.
http://googleblog.blogspot.com

--------------------------------------------------
Share Google Friends with a friend through Google Groups (includes subscribe/unsubscribe information).
http://groups.google.com/group/google-friends

--------------------------------------------------
Google Friends archive:
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Google Friends archive prior to May 2005:
http://www.google.com/googlefriends/archive.html

To unsubscribe from the Google Friends Newsletter, send an empty message to:
google-friends-unsubscribe@googlegroups.com

Google, Inc.
1600 Amphitheatre Parkway
Mountain View, CA 94043
-~----------~----~----~----~------~----~------~--~---

Can Cingular's Savior Work His Magic at Vonage?

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July 31, 2008
 

Tech Insider

Technology & Science News, Product Reviews


NEWS  THIS WEEK'S TOP STORIES

Can Cingular's Savior Work His Magic at Vonage?

Marc Lefar plans to get the Web-calling company growing again, ramp up customer care, and find new businesses to enter

Inside: This Week in Technology
Hi Tech Watchers, This Week we're looking at troubles in techdom and the star executives charged with saving the most seriously injured companies. Olga Kharif takes a look at the challenges ahead of Marc Lefar, who is trying to turn around Vonage. Chris Palmeri considers Alec Gores attempt to save Siemens' troubled telecom equipment unit. And Carol Matlack outlines the problems at Alcatel-Lucent that lead to the recent resignation of their CEO and Chairman, and who should step in.


--Catherine Holahan

GET RSS  |  NEWSLETTERS

  TECH ANALYSIS
TECHNOLOGY
Demand Surges on Foreclosure Sites
The housing bust is driving loads of traffic to related Web sites, from one that searches for foreclosure lawyers to others that give timely tips

COMPANIES
CEO and Chairman Out at Alcatel-Lucent
Was the transatlantic merger even worth it? With Patricia Russo and Serge Tchuruk both stepping down, the company will have to convince investors

  TECH INVESTING
BUYOUTS
Gores' Siemens Buy: One Big Bet
Buyout specialist Alec Gores sees promise in Siemens' troubled telecom business

CONSUMER ELECTRONICS
Cell Phones Hurt Sony Earnings
Sony blamed mobile-phone unit Sony Ericcson, among other things, for its 39% decline in first-quarter operating profits

  TECH INNOVATION
THE TECH BEAT
HP, Intel and Yahoo Team Up on Cloud Computing
The three tech giants are building a global project for large-scale computing


Scrabulous Shuts Down on Facebook
The game is officially over for Scrabulous fanatics

  TECH CAREERS
TECHNOLOGY
For Corporate Boards, a Global Search
Western companies, especially tech multinationals like SAP and Nokia, have begun looking to Asia's emerging markets for their next board leaders

  TECH SPECIAL REPORTS
CEO GUIDE TO TECHNOLOGY
Public-Private Alliances to the Rescue
Many companies are realizing that they can play a crucial role in helping communities recover from natural catastrophes

CEO GUIDE TO TECHNOLOGY
Making Maps Work When Disaster Strikes
GeoCommons, OpenStreetMap, and Mapufacture are three online hubs where people can collaboratively map areas, which could help in emergencies

CEO GUIDE TO TECHNOLOGY
The Do-Good Imperative
Some of the most innovative ideas today are coming from efforts to address the needs of those most in need

SPECIAL REPORT
Best Young Entrepreneurs of Tech
As the economy slumps, many entrepreneurs are looking past consumer Web sites to focus on products and services for companies

SPECIAL REPORT
The Power of Play
Check out our special report on the current gaming industry, including an analysis of trends for 2008, profiles of radical innovators—and introducing the BusinessWeek Arcade, a celebration of some of the Web's best free games

SUSTAINABLE TECH
Special Report: Sustainable Tech
Scientists are experimenting with viruses, salmon sperm DNA, potatoes, and more in making biomaterials for consumer electronics

TECH HOMELAND SECURITY
Homeland Insecurity
The Homeland Security Dept.'s overreliance on outside contractors and insufficient management of them could leave the U.S. vulnerable

TECH PIONEERS
Meet This Year's Tech Pioneers
The World Economic Forum has bestowed the coveted honor on 39 companies, which could become the Googles, a previous winner, of tomorrow

SPECIAL REPORT
Wireless World


BEST OF THE WEB
Scaling the Social Web
Move over, MySpace. Online players from media giant Viacom to auctioneer eBay are adding networking features for their users

TECHNOLOGY SPECIAL REPORT
Selling Computers to India
With growth slowing in China, computer makers hope Asia's other big market will pick up the slack

SPECIAL REPORT
The Power of Gaming
A recent report estimates that the video game market will increase to $48.9 billion in 2011. Our special report looks at some of the innovations sparking this growth

SPECIAL REPORT
The Future of Social Networking
A rising tide of companies are tapping Semantic Web technologies to unearth hard-to-find connections between disparate pieces of online data


CEO Guide to Green Computing
As a threat to operations and the bottom line, corporate computing's fast-growing power consumption is forcing companies to adopt green energy

VIRTUAL LIFE
The Coming Virtual Web
In the future, the Internet is almost certain to look more realistic, interactive, and social—a lot like a virtual world

CEO GUIDE TO TECHNOLOGY
Taming the World Wide Web
A rising tide of companies are tapping Semantic Web technologies to unearth hard-to-find connections between disparate pieces of online data

SPECIAL REPORT
Wireless World
Ultrafast networks and whizzy features are about to turn your cellphone into—well, your right arm

NEXT-GEN GAME CONSOLES
Game Definitely Not Over
On the eve of the launch of PS3 and Wii, stakes in the console tussle amid Sony, Nintendo, and Microsoft have never been higher


CEO Guide to Social Networks
Networking technology gives companies a new set of tools for recruiting and customer service

PREDICTION MARKETS
CEO Guide to Technology -- Prediction Markets
More corporations are setting up their own markets for economic forecasts, hoping to tap into the wisdom of employees

WEB SERVICES
The On-Demand Software Scrum
Oracle, Microsoft, and SAP are battling each other—and smaller players—to gain a bigger slice of a fast-growing pie

SPECIAL REPORT
Computer Security
Computer-based fraudsters are finding new ways to trick people—not technology—to get the information they seek

SPECIAL REPORT
Young Entrepreneurs of Tech
We surveyed dozens of the country's biggest venture capitalists to come up with a short list of the 11 young people that are shaking up tech

HEART HEALTH
Heart, Heal Thyself?
So far, stem cells have not delivered the results scientists hoped for. But excitement is still rising

SPECIAL REPORT
Open Source's New Frontiers
How free software startups are challenging industry giants

SPECIAL REPORT
Eight Tech Trends for 2006
Tech Special Report on living-room wars, social search, wireless' new world, Web moviemakers—and lots more

SPECIAL REPORT
Computing's Next Generation
For the first time in years, hardware startups are trying to break into the market. Their gambit: Inexpensive special-purpose machines

SPECIAL REPORT
TV Goes Broadband
Name any gizmo. Chances are it's gotten more sophisticated since you last looked

SPECIAL REPORT: YOUNG ENTREPRENEURS OF TECH
Tech's Young Turks Are Back
As Internet companies and the economy in general rebound, so has the college-age entrepreneur—but it's a tougher road today



TECHNOLOGY RESEARCH LIBRARY

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  THE DEBATE ROOM

Starbucks: No Perking Up Starbucks: No Perking Up

The recent closing of 600 stores is just the beginning of the fall for this bloated coffee chain. Pro or con?




 THE WIRELESS WAY

Surviving a BlackBerry Outage

Arik Hesseldahl demonstrates a way to keep getting e-mail on your BlackBerry even when the BlackBerry network is down, by using Webmail applications

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WILDSTROMTECH MAVEN >>

Tech & You

Emotive's new headset lets users control some PC programs with their thoughts

Help Desk

Wondering why you can't buy a digital video recorder without also signing up for TiVo or a specific cable service?

Ask Steve >
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  IN YOUR FACE: BERNANKE'S DOUR MESSAGE

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Leadership Lessons from Gettysburg

If you have trouble reading this e-mail, go to http://www.businessweek.com/careers/careers_newsletternewsletter_2006.htm

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Top News BW Magazine Investing Asia Europe Technology Autos Innovation Small Business B-Schools Careers BusinessWeek Channels : BW Magazine, Daily Briefing, Investing, Asia, Europe, Technology, Autos, Innovation, Small Business, B-Schools and Careers
July 31, 2008
 

Managing Insider



NEWS  THIS WEEK'S TOP MANAGING STORIES

Leadership Lessons from Gettysburg

Inside: This Week In Managing
What can John Buford, a Union Civil War general, teach you about creating a more entrepreneurial culture? A lot, as Douglas MacMillan found out on a recent trip to Gettysburg. In a narrated slide show, you can follow him around the battlefield and find out why companies spend big bucks on the history lesson. Gettysburg isn't the only unusual, hands-on leadership training program gaining in popularity. See who's sending execs to courses in horse whispering, fire walking, Shakespearean drama, and tribal leadership—and what they're paying.


Patricia O'Connell, Editor, BusinessWeek.com/Managing

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HARVARD BUSINESS ONLINE • From Harvard Business
Do You Hide Your Inner Bruce Wayne?
What masks do you wear at work? What would happen if you dropped them and let people see what's underneath?


GE's Immelt: An Ever-Hotter Throne
The pressure to lift the share price is building. But CEO Jeff Immelt's options are limited

HEADHUNTERS CONFIDENTIAL
How to Select an Executive Search Firm
Conducting a search firm "shootout" is critical to realizing a substantial return on investment in management leadership

HARVARD BUSINESS ONLINE • From Harvard Business
Green Business Makes for Strange Bedfellows
Unlikely partnerships, such as one between Greenpeace and McDonald's, are becoming the norm as special-interest groups become part of the business conversation on such key issues as climate change and water scarcity

LIZ RYAN: THE WORKPLACE
Your Best Hire: It May Surprise You
It's tempting to hire people with personalities like yours, but the better move may be to find people with the strengths you lack

GLOBAL
Roche-Genentech: A Drug Powerhouse
Given the biotech's promising pipeline, Roche's CEO may need to raise his $43.7 billion offer to buy out Genentech's minority investors

DIRECTORSHIP • From Directorship
Fraud's Red Flags
Ten signs your company may be fostering a corporate culture conducive to wrongdoing

HARVARD BUSINESS ONLINE • From Harvard Business
A New Name for the Next Generation
What to call the post-Y Generation? How about the Re-Gens? It works on a lot of levels: renew, rethink, re-generate, and, unfortunately, recession

THE BOARDROOM
When Your Company Outgrows Its Board
The needs of an expanded organization differ from those of a startup. New CEOs often bristle at boards that micromanage rather than govern

STARTING OUT
Self-Assessment: Tell It Like It Is
The benefits of—gasp!—being brutally honest about your strengths and flaws at performance-review time

VIEWPOINT
The Fireside Chat vs. the Podcast
In today's troubled economy, government and corporations need to borrow FDR's playbook and truly connect with constituents through Web 2.0, say Peppercom's Steve Cody and Sam Ford

HARVARD BUSINESS ONLINE • From Harvard Business
Let's Hear it for B Players
In a tough economy, it's your B players—competent, steady performers far from the limelight—who deserve your attention

LIZ RYAN: THE WORKPLACE
Out-of-Town Interview Etiquette
Should interviewees assume all their time belongs to the company they're traveling to talk with?

HARVARD BUSINESS ONLINE • From Harvard Business
Blogging: A New Approach to Exec Recruiting
Yes, we tried the traditional approaches when looking for a CEO for Adaptive Path. But we realized that social networking was a better way to go

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Phone: 1-800-635-1200

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Copyright 2008, by The McGraw-Hill Companies Inc. All rights reserved.
Terms of Use | Privacy Notice



    CAREER TOOLBOX



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  In Your Face: No ID Chips!

Reader Barbara Writes:

"Verichip is also working with the USDA to chip every livestock animal against the wishes of most farmers. Farms will disappear even faster as this will be the final straw."

Tell Us: Should Humans (and Animals) Get Chipped? >

 


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  FEATURED SPECIAL REPORT >>

The World's Most Influential Headhunters

A BusinessWeek special report on executive recruiting

The 50 Most Influential Headhunters
Slide Show

The 50 Most Influential Headhunters

Joe McCool
Video

The Headhunter as Advocate

The World's Most Influential Headhunters

BusinessWeek brings you the Top 50 within the business world

Complete List: Most Influential Headhunters

BusinessWeek's exclusive list of the 50 most influential executive recruiters in the world

Interactive Table: The 50 Most Influential Headhunters in the World

Sort by recruiting firm, companies headhunters recruit for, sector and job specialties, and other key data points

Diversity Pledges Ring Hollow

A new study shows that in spite of corporate promises to promote diversity in senior management, very little progress has been made

How Recruiters and HR Can Work Together

Human resources and headhunters can be each other's worst obstacles or greatest allies. Management must help facilitate a smooth relationship

Recruiting From Within

Executive search firms will tell you the best person for the job isn't necessarily an outsider. Companies should develop internal talent

How to Let the Headhunter Do the Job

Once you're close to getting an offer, having faith in the professional's ability to close the deal will work to your advantage

How to Ace the Headhunter Interview

Don't try to script your first face-to-face interview. The headhunter wants to see the real you and find out how you handle unexpected challenges

What Executives Want Now

Today's sought-after leaders are asking for more work/life balance and want, among other things, to protect themselves against real estate losses

How To Manage Your Executive Résumé

Answer these key questions, and you're ready to communicate your experience and smarts in a way that appeals to executive headhunters




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