How To Use Twitter To Get A Company To Solve Your Problem
Here's a new trick for getting satisfaction from a reluctant company, using Twitter. We can call this one "tweet to power." MORE >>
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Continental Puts 10-Year-Old Child On The Wrong Plane
Sure, airlines misroute luggage all the time. But how about misrouting a ten-year-old girl to the wrong state? MORE >>
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Keep a civil tongue.