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2011/09/19

Building a 'Killer Environment:' Steps for Service Providers to Drive Innovation and Agility

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The war that is raging among service providers and operating systems is not as much about the service delivery as it is about the apps. Is there one killer application that rules them all? No, and the chances of one evolving in the near future is unlikely. Instead, the focus should be on the killer environment that provides agility and flexibility to drive sustainable success.



The ever-increasing demand for next-generation mobile devices, bandwidth-hungry applications and on-demand video content has forced service providers to evolve their networks to compensate for the explosion of wireless data needs.



The number of individuals using smartphones is rapidly growing, creating challenges for service providers aiming to provide good customer care. The devices tend to be more complex to configure and support, which challenges agents without a complete technical insight into all platforms. Agents also tend to lack a complete overview of what could be wrong as the smartphone could be experiencing problems with apps, the operating system or the network.



To support new revenue opportunities and business models, service providers need flexible and automated operations to increase speed and agility and to reduce operational expenses.



Around the world, electricity distribution infrastructure is being transformed using "smart grid" technologies. Although this is happening more quickly in some areas than others, the purpose is the same: secure energy supplies and ensure they remain viable.



The acronym CIA is probably associated most commonly with the U.S. Central Intelligence Agency. But, in the realm of security for cloud services, CIA stands for Confidentiality, Integrity and Availability. These lie at the core of how to most securely store and transport data in cloud.



Alcatel-Lucent, in partnership with P&TLuxembourg, a leading telecom service provider, have announced the launch of a superfast 100G (gigabit per second) IP connection between Frankfurt and Luxembourg.



Alcatel-Lucent (News - Alert), provider of mobile, fixed, IP and Optics technology applications and services, has announced that it will partner with Telefonica, a global telecommunications company, for deploying LTE technology to facilitate the launching of Spain's first 4G wireless network. The company is expecting to deliver consumers across Spain with superfast 4G mobile broadband services via the wireless network.








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