Are Social Communications an Adjacency, Substitute or Complement to UC? - Unified Communications

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»Free Premium Content Unified Communications: 2/14/2012 eNewsletter

Featured Articles » Alcatel-Lucent lightRadio Extends Broadband Access via Cellular and Wi-Fi Integration » Non-Profit Recommended to Management Infrastructure for E911 Hosted Solutions » Aspect, 2e2 Form Joint Venture to Market UC&C Solutions » 6WIND Rolls Out 6WINDGate Cloud for Infrastructure Providers   Sponsored By: Panasonic SIP Corded and Cordless Phone Systems Thanks to Panasonic, there are now a variety of SIP phone options designed specifically to meet the needs of small and mid-sized businesses. Customers can choose from cordless and and corded lineups, the latter of which just added its newest model, the KX-UT670, Panasonic's Smart Desk Phone. Panasonic is making a big splash in the SIP market. Last year, Panasonic's SIP UT Series was named Best-of-Show in the Open Source Category at ITEXPO West 2011. Introducing Panasonic's SIP phones - the perfect communications tool for businesses or home offices.http://sip-phones.tmcnet.com/   Top Stories » VXi Launches UC ProSet for Contact Center Users » ADTRAN Virtualized Wireless LAN Wins INTERNET TELEPHONY Product of the Year Award » ProtonMedia Introduces Next Generation of its Collaboration Software   From The Expert Corner February 13, 2012 Are Social Communications an Adjacency, Substitute or Complement to UC? By Gary Kim, Contributing Editor By now it is clear that social networking and social communications are such established tools in both the consumer and business markets that it is inevitable new questions will be asked. Will social subsume UC, or will UC absorb social? It might be more logical to say unified communications and social communications are “adjacent” to each other, but nothing is going to stop observers and suppliers from arguing about whether social communications “replaces,” “supplements” or “is incorporated into” unified communications. But there's a reason one hears more talk these days about whether social media or social communications are "substitutes" for "unified communications." As it turns out, many business users see social media as complementary to unified communications, though in some cases, social tools are used as a substitute. In the consumer world, social media hubs such as Facebook (News - Alert) and Google+ are taking on the role of the personal communicator, social networker, entertainment curator, search engine and directory. But voice, messaging and video are becoming parts of overall app functionality... Read More   Featured Video 5 Green Innovations for 2012   TMCnet Free Premium Content » Best Practice Tips on Building a Unified Communications Business Case » Powerful Reporting for Cisco UCC Contact Centers    Latest Blogs » KEMP Load Balancer Certified for Microsoft Lync Server 2010   Featured Channels » amdocs-Telecommunications » Unified Communications Headsets » Unified Messaging - Unified Messaging   Webinars Download One of Our Webinars Today to learn about new opportunities to enhance your business. http://www.tmcnet.com/webinar/   Contact Us   Company Directory    |    All Editors' Info   Become a TMCnet Columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.

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