Maximize the value of your CEM strategy

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Maximizing value of web experience management In order for your business to differentiate from competitors and build loyal relationships, it’s critical that you understand the customer’s perspective as part of your customer experience management (CEM) strategy. But personalized customer interactions are only the start to improving customer relationships. By orchestrating activities to deliver on promises and provide value to customers, your business will expand outreach and gain lifetime customers. For more on how to improve your CEM strategy and strengthen customer loyalty, check out this webcast now. Sponsored by: Open Text VIEW NOW ABOUT THIS E-NEWSLETTER This email is published by the TechTarget Business Applications and Architecture Media Group. Copyright 2011 TechTarget, Inc. All rights reserved. Designated trademarks and brands are the property of their respective owners. To unsubscribe from all TechTarget Business Applications and Architecture Media Group, Go to unsubscribe. TechTarget Business Applications and Architecture Media Group, 275 Grove Street, Newton, MA 02466 Contact: webmaster@techtarget.com When you access content from this newsletter, your information may be shared with the sponsors of that content as described in our Privacy Policy.

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