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2012/10/12

| 10.12.12 | Verizon, Broadsoft bring cloud-based UC to small businesses

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October 12, 2012

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This week's sponsors:
CommScope
WiTech
Lavastorm Analytics
Ciena and Fujitsu



Today's Top Stories:
1. Verizon brings cloud-based unified communications to SMBs via Broadsoft
2. Zayo finishes its Chicago-to-Seattle low-latency route
3. tw telecom's Dynamic Capacity service launches in Washington, D.C.
4. Telefonica Brazil's Vivo Participacoes starts delivering IPTV in Sao Paulo
5. Broadband Forum holds VDSL2 G.Vector plugfest

Spotlight:
Week in research: VoIP and UC future bright; Patent trolls now file 40% of patent lawsuits

Also Noted:
Pac-12 signs a deal with SureWest; Hyperoptic delivers FTTP service to 10,000 UK homes Much more...

News From The Fierce Network:
1. Motorola Mobility building next-generation Televation device
2. Assia unveils 100 Mbps vectoring management product
3. Netflix agrees to caption all online content by Sept. 2014
4. More headlines...

Special Report:
SIP trunking migration: Enterprise opportunities and challenges
Could SIP trunking mean the end of the public switched telephone network? Maybe. But one thing is for sure: More and more companies are migrating to SIP trunking services to get the costs benefits right now. Read more


Check out FierceTelecom on Facebook!


This week's sponsor is CommScope.

Webinar: Backhaul Capacity Planning Solutions
Tuesday, October 23rd, 2 pm ET / 11 am PT

Today's wireless market is enjoying explosive growth. As a result, CommScope® has introduced a variety of solutions for expanding backhaul capabilities like Fiber-to-the-Cell (FTTCell) and Microwave Systems. Find out more and register today!


Sponsor: Lavastorm Analytics

Webinars

> Mobile Acceleration for the Mobile Revolution - Tuesday, November 13th, 2pm ET / 11am PT
> Carrier Ethernet woes? Improve operational efficiency and network visibility - Wednesday, October 10, 11am ET / 8am PT / 3pm GMT
> The 1000x challenge; Small cells everywhere! - Wednesday, October 17, 12pm ET / 9am PT

Events

> Fixed & Mobile Telecom Mgmt Conference - Feb 10-14 - Orlando, FL
> Fierce Innovation Awards 2012 - An Operator- Reviewed Awards Program From the Publishers of FierceWireless, FierceTelecom, FierceCable
> World Telemedia - 17th-19th October 2012 - Marbella
> A new conference for a new world - TM Forum's Management World Americas 2012 - Orlando, FL - December 3-6

Marketplace

> Research: LTE: a real disruptive technology and business opportunity?
> Whitepaper: Rethink IP/Optical Core Management
> EBook: Finding New Gold in Copper
> Whitepaper: Kabel Deutschland Uses Lavastorm Analytics' Flexibility to Optimize Revenue Assurance and Fraud Management Processes
> Whitepaper: Whitepaper: 7 Key Customer Trends Driving Convergent Charging
> EBook: Looking Beyond 100G
> Shifting Performance Strategies and Solutions for Mobile and Web Experience

Jobs

> Public Safety DAS Engineer - Houston, TX - Connectivity Wireless Solutions
> Project Manager Job - Middletown, NJ, USA – Yoh
> IT (Telecom) Project Manager Job - Raleigh, NC, USA – Yoh
> Telecom Field Technician Job - Bellevue, WA, USA - Yoh
> Project Administrator II Job - Overland Park, KS, USA – Yoh
> Need a job? Need to hire? Visit FierceWirelessJobs

This week's sponsor is WiTech.

WiTech's latest Report "LTE: a disruptive technology and business opportunity" presents an in-depth analysis about the promising technology LTE by taking into account not only technology aspects but also business aspects. It points out the key drivers that are continuously changing the Telecom Market. Download this report today!

Today's Top Stories

1. Verizon brings cloud-based unified communications to SMBs via Broadsoft

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Verizon (NYSE: VZ) on Wednesday unveiled a new cloud-based collaboration and hosted voice service that will deliver collaboration tools typically only available to large enterprises by combining the telco's VoIP solution with Broadsoft's cloud infrastructure.

Verizon said its Virtual Communications Express, which features a Web-based console, will enable employees to "command and control how they communicate."

Ideal for both single and multisite businesses--retailers, franchise owners and medical offices--the cloud-based offering can be used with Google (Nasdaq: GOOG) Apps for Business.

By incorporating the Google business app into the service, an employee can specify where and how they want to be reached by phone, including the office handset or on their smartphone, by Virtual Communications Express application from the Google Apps Marketplace. This means they will be able to respond to their customers and co-workers with one click from Google's Gmail GChat and Google Calendar, regardless of their location. 

The only requirement to get the service is that the SMB has to have a Verizon-certified phone and an Internet connection from any service provider. Network administrators can also authorize and manage features through a dedicated online tool.  

Because the new solution is cloud-based, customers don't need to purchase and manage an on-site PBX. However, the service will offer a host of advanced features such as simultaneous ringing, visual voice mail and call forwarding in addition to traditional PBX features such as enhanced hunt group and call queuing.

Already, the new service has gotten the attention of Montage Clothing Inc. in Farmingdale, N.Y., which is participating in a trial of the new service.

Nick Graziosi, owner of Montage Clothing Inc., said the "Virtual Communications Express has allowed us to deliver a more professional experience to our customers when they call, and has also made it easier to communicate within our office."   

With a number of CLECs and, perhaps more importantly, cable MSOs upping their focus on the SMB market, Verizon has the opportunity to use its well-known brand to sell these new capabilities to both existing and new SMB customers that may have left for another service provider.

For more:
- see the release

Download our eBook: The New Data Center

Related articles:
Verizon's Shammo wants more enterprise customers to migrate to IP services
Study: Fixed broadband expansion presents a challenge for carriers
Verizon posts higher wireline revenues thanks to FiOS
Earnings preview: Verizon seen doing well; ALU to miss guidance
WSJ: FCC likely to approve Verizon's $3.9B spectrum deal, with conditions

Read more about: Verizon
back to top


This week's sponsor is Lavastorm.

Case Study: Cable Operator Optimizes Revenue Assurance and Fraud Management

Learn how Kabel Deutschland achieved quantifiable ROI in less than one year, accelerated detection of fraudulent activity by more than 2000 percent, and improved customer satisfaction. Download this case study today.



2. Zayo finishes its Chicago-to-Seattle low-latency route

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Zayo on Thursday announced that customers can start purchasing service on its two new low-latency routes, the first from Chicago to Seattle and the second between Seattle and New York/Northern New Jersey.  

Targeting opportunities in the financial, content and service provider segments, Zayo said its route will provide an alternative low-latency route that they claim is not available with other service providers.  

The route will deliver connectivity out of Seattle's 2001 W. 6th (Westin Building) to major data centers, carrier hotels and financial exchanges in New York and Northern New Jersey.

Zayo is upgrading its wavelength system along this route to support native 100G per wavelength and overall capacity of 8 Terabytes.  

But this new route is not just about addressing domestic opportunities: Since a number of the Trans-Pacific fiber cables from Asia land in Mukilteo, Wash., right near Seattle, Zayo said its low-latency route could be a way to connect major Asia and U.S. markets.

Another opportunity Zayo thinks the new route can serve is data center connectivity. Zayo will extend the low-latency network to various data centers in the Pacific Northwest, particularly Northern Central Oregon and Southern Central Washington.

For more:
- see the release

Related articles:
Zayo opens new low-latency Chicago to Seattle route
Zayo completes purchase of USCarrier
Zayo wraps up integration of AboveNet's network
UPDATED: Zayo wraps up FiberGate acquisition
Zayo adds capacity to its Spokane-to-Portland route

Read more about: Zayo
back to top


3. tw telecom's Dynamic Capacity service launches in Washington, D.C.

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

tw telecom (Nasdaq: TWTC) on Friday began offering its bandwidth-on-demand service, Dynamic Capacity, to local businesses and government agencies in Washington, D.C.

With the Dynamic Capacity service, business customers will be able to double or triple their network capacity without any interruption to their service.

Customers can also access reports on network performance and conduct troubleshooting on the service provider's MyPortal interface.

As an added near-term attraction, any customer that purchases E-Line service with Dynamic Capacity will have the subscription fee waived and receive the CLEC's Enhanced Management service. Outside of Washington, D.C., tw telecom is offering the service in Northern Virginia and most parts of Maryland.

Analysts think these features are going to help enterprises as they begin to adopt more cloud-based services.

"A significant challenge is how to efficiently manage network bandwidth capacity in response to new Cloud apps or changes in existing applications," said Erin Dunne, Director of Research Services, Vertical Systems Group, in a press release. "tw telecom addresses these needs with its Intelligent Network capabilities."

With Ethernet and VPN services being tw telecom's two cash cow services, giving customers the ability to dynamically up their bandwidth to meet traffic spikes for both one-time special events and long-term needs makes the service provider more valuable at a time when they are seeing greater competition from cable and other CLECs trying to gain entry into the larger business market.

For more:
- see the release

Related articles:
tw telecom expands fiber network into Kansas City area
tw telecom Q2 revenues rise 7.7% on strong Ethernet, IP VPN sales
tw telecom sets stage for network service automation
tw telecom serves up new Ethernet interconnection product
tw telecom Q1 2012 revenue grew 7.9% on Ethernet, IP/VPN sales

Read more about: tw telecom
back to top


4. Telefonica Brazil's Vivo Participacoes starts delivering IPTV in Sao Paulo

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Telefonica Brazil's Vivo Participacoes unit has begun offering its new IPTV service over its Fiber to the Home (FTTH) network in Sao Paulo.

The rollout of the IPTV service comes after the telco conducted what it says was a successful trial in selected homes in the city. In the coming weeks, Vivo plans to conduct a major marketing campaign for the service.

Customers will be able to purchase the service, which initially will target the company's FTTH subscriber base, for an introductory price of $36.70 a month.

Eligible customers will also be able to access a mix of both traditional standard free TV and pay-per-view channels in addition to social networking sites and interactive applications such as Facebook. And because the new service leverages Microsoft's (Nasdaq: MSFT) Mediaroom IPTV software, customers can use Multiroom DVR, video-on-demand (both transactional and subscription) and instantaneous channel skipping features.

The IPTV service is currently available to potentially 500,000 homes in Sao Paulo, with plans to extend to another 600,000 next year. Vivo asked Anatel, Brazil's telecom regulator, to grant approval of its request for new 'Conditional Access Service (SeaC)' licenses so it can offer the service in other areas besides Sao Paulo.

In related news, Vivo's sister company, TVA, is preparing its Hybrid Fiber Coax (HFC) network, which currently covers 700,000 to 800,000 households, to support IPTV. Telefonica has set a goal to extend IPTV over both its FTTH and HFC networks to 1.5 million homes in Brazil by the middle of 2013.

For more:
- TeleGeography has this article

Related articles:
Report: Telefonica to relocate Latin America headquarters to Brazil
Brazilian government wants telcos to reduce rates, extend service to lower-income families
Telefonica Brazil to lay off 1,500 as result of Vivo Participacoes deal
Brazil's broadband plan is now present in 692 municipalities
Telefonica-Vivo racks up 1 million users on Brazil's broadband plan

Read more about: Telefonica
back to top


5. Broadband Forum holds VDSL2 G.Vector plugfest

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

A group of chipset vendors developing VDSL2 G.Vector products participated in one of the first interoperability testing events of the ITU-T's G.Vector specifications held in late September at the University of New Hampshire's Interoperability Lab (UNH-IOL).

UNH-IOL lab station

A lab station at the UNH-IOL testing center. Tour the lab. (Image source: FierceTelecom)

For existing telcos looking to leverage their existing copper-based networks in order to deliver higher speed broadband services to consumers and businesses, G.Vector can increase subscriber data rates by canceling crosstalk in real-time between VDSL2 enabled wire pairs.

By eliminating the effects of the crosstalk noise between wire pairs, G.Vector equipment made by the likes of vendors such as Alcatel-Lucent (NYSE: ALU), ADTRAN (Nasdaq: ADTN) and Calix (NYSE: CALX) can operate at higher bit rates.

Chip vendors participating in the event included Broadcom, Ikanos, Lantiq, Realtek and Triductor. Also participating in the event was Telebyte, which provided test equipment to stimulate the crosstalk of copper networks during the testing.

The event was endorsed by BT (NYSE: BT), an advocate of using a mix of hybrid fiber/copper Fiber to the Cabinet (FTTC) and Fiber to the Premises (FTTP) approaches for its next-gen last mile strategy.

"This was the first event in a very important journey and we are looking forward to continued progress as the innovative technology is implemented and scaled for deployment," commented Kevin Foster, head of BT's UK Access Platform Evolution, in a press release.

While this plugfest is encouraging, the majority of the work that DSLAM and broadband network vendors have conducted around vectoring has been largely experimental.

Alcatel-Lucent and Huawei said they were able to deliver 300 Mbps and 700 Mbps, respectively, using Phantom Mode DSL technology. Meanwhile, Telekom Austria is leveraging Alcatel-Lucent's (NYSE: ALU) vectoring technology to deliver up to 100 and 50 Mbps speeds at distances of up to 300 meters and 800 meters over their existing copper network.

For more:
- see the release

Download our eBook: Finding New Gold in Copper

Slideshow: Touring the UNH Interoperability Lab

Related articles:
VDSL equipment revenue rose 15% in Q2, says Dell'Oro
Genesis Technical says it can deliver 400 Mbps over existing copper
KPN Belgium extends VDSL2 reach via wholesale agreement with Belgacom
BT Openreach to extend FTTC network to 163 new exchanges in 2013
FastWeb, Telecom Italia strike fiber network alliance

Read more about: Vdsl2
back to top


Also Noted

This week's sponsors are Ciena and Fujitsu.

eBook: Looking Beyond 100G

Driven by a never-ending appetite for bandwidth from businesses and consumers, service providers are in the process of upgrading their backbone and core networks. This eBook discusses the strategies, emerging standards, and technological advancements beyond 100G.
Click here to download today.


TODAY'S SPOTLIGHT... Week in research: VoIP and UC future bright; Patent trolls now file 40% of patent lawsuits

Big things ahead for VoIP: If last week's IT EXPO was any indication, the market for VoIP (voice over Internet protocol) and UC (unified communications) services continues to rise rapidly. A new Infonetics Research report says that $377 billion will be spent on both business and residential VoIP services between 2012 and 2016. While NTT will likely continue to lead the residential VoIP sales, the market will be driven by SIP trunking and hosted VoIP or UC services for business--currently 15 to 20 percent of all new IP PBX lines are sold as part of a managed services package, the largest segment of the business market.  "The SIP trunking and hosted UC segments were marked by strong growth and dynamic supplier landscapes in the first half of 2012," said Diane Myers, principal analyst for VoIP, UC and IMS at Infonetics Research. "Beyond traditional operators and service providers, we're seeing a growing number of PBX/UC vendors, enterprise agents, system integrators, and resellers expanding into hosted UC offerings." Continue...

infonetics hosted business voip and uc

Wireline news from across the web:

@FierceTelecom RT @BBCTech: Britain's most remote broadband user? Video | Follow @FierceTelecom

> Pac-12 Networks signed a deal with Consolidated Communications-owned SureWest Communications unit to carry its Bay Area regional content. Article

> Verizon has reached its 2012 goal of collecting more than 1 million pounds of electronic waste to keep out of landfills. Release

> Hyperoptic, a UK-based competitive ISP, said its 1 Gbps-capable Fiber to the Premises (FTTP) network now reaches 10,000 homes in London. Article

> Qualcomm Atheros has introduced an industrial-grade HomePlug Green PHY device. Release

> A Cisco report says that Brazil is underserved when it comes to WiFi hot spots. Article

And finally… U.S. service providers overcharged consumers to the tune of $360 billion in 2012. Article

News From The Fierce Network:

> IM fueling expansion of UCaaS services, says Wainhouse Research Post
> CTIA: U.S. wireless data traffic surged 104% over the past year Post

Webinars

> Mobile Acceleration for the Mobile Revolution - Tuesday, November 13th, 2pm ET / 11am PT

A revolution is underway in how companies interact with audiences online. Join us to learn the recent results from Compuware research on mobile performance expectations, unique challenges presented by delivery over cellular networks, and what to consider when balancing mobile performance and usability. Register Today!

> Carrier Ethernet woes? Improve operational efficiency and network visibility - Wednesday, October 10, 11am ET / 8am PT / 3pm GMT

This webinar introduces a centralized Ethernet service activation and monitoring solution that enables network operators to deploy cost-effectively, accelerate time to revenue and boost operational efficiency, while optimizing subscriber experience. Register Today!

> The 1000x challenge; Small cells everywhere! - Wednesday, October 17, 12pm ET / 9am PT

To solve the 1000x mobile data challenge, we need more small cells, actually, much more, and everywhere - But, isn't interference a limiting factor? How dense can we deploy them? What are the future enhancements that takes HetNets to the next level? Find out the answers at this Qualcomm webinar. Register Today!

Events

> Fixed & Mobile Telecom Mgmt Conference - Feb 10-14 - Orlando, FL

Are you interested in mobility management, global implementations, fixed & mobile business analytics, industry trends and other hot topics? Would you like to discuss your challenges with peers and experts? If so, AOTMP 2013 Conference is the place for you! Register today!

> Fierce Innovation Awards 2012 - An Operator- Reviewed Awards Program From the Publishers of FierceWireless, FierceTelecom, FierceCable

This program is designed to recognize the innovative companies and products that are defining the future of the broadband communications industry. Submissions will be judged based on effective application of and performance in networks, innovative approach, and contribution to revenue & profitability. Submit your application today!

> World Telemedia - 17th-19th October 2012 - Marbella

Join industry execs with outstanding knowledge of premium content, billing & traffic. Register now to increase your networking opportunities

> A new conference for a new world - TM Forum's Management World Americas 2012 - Orlando, FL - December 3-6

TM Forum's Management World Americas 2012 is the only conference that brings together 1500+ professionals from communications and beyond to brainstorm, debate, share and learn everything you need to succeed in the digital world. This 4-day conference features re-imagined, highly interactive conference formats, unique pre-conference workshops, dedicated networking events, official TM Forum Training and Certification, and a central Hub featuring a bustling Expo, Catalyst demonstrations and all of the latest information from TM Forum. The agenda spans five interactive conference Forums covering Digital and M2M Service Enablement, Big Data Analytics, Customer Experience Management, IT and Cloud Agility, Cyber Security, plus a dedicated Cable Summit! Register now!

Marketplace

> Research: LTE: a real disruptive technology and business opportunity?

WiTech's latest Report "LTE: a disruptive technology and business opportunity" presents an in-depth analysis about the promising technology LTE by taking into account not only technology aspects but also business aspects. It points out the key drivers that are continuously changing the Telecom Market. Download this report today!

> Whitepaper: Rethink IP/Optical Core Management

Are You Ready to Rethink Your Network With the Alcatel-Lucent 1830 Photonic Service Switch? It's time to integrate the IP and optical layers of your network infrastructure and ensure optimal efficiency. Learn more about how you can rethink IP/Optical core management by downloading our whitepaper.

> EBook: Finding New Gold in Copper

This eBook from FierceTelecom will explore the ever-changing dynamics of service providers' copper networks and how they are using these new technologies to deliver a wider set of services to consumers and businesses.  Download for free today.

> Whitepaper: Kabel Deutschland Uses Lavastorm Analytics' Flexibility to Optimize Revenue Assurance and Fraud Management Processes

Learn how Kabel Deutschland achieved quantifiable ROI in less than one year, accelerated detection of fraudulent activity by more than 2000 percent, and improved customer satisfaction. Download this case study today.

> Whitepaper: Whitepaper: 7 Key Customer Trends Driving Convergent Charging

Evolving customer trends have disrupted the traditional rules of revenue, causing service providers to rethink their approach to charging and billing. This whitepaper by Alepo explores how evolving customer trends are driving innovation in convergent charging solutions, and what it means for revenues and the customer experience. Download now!

> EBook: Looking Beyond 100G

Driven by a never-ending appetite for bandwidth from businesses and consumers, service providers are in the process of upgrading their backbone and core networks. This eBook discusses the strategies, emerging standards, and technological advancements beyond 100G. Click here to download today.

> Shifting Performance Strategies and Solutions for Mobile and Web Experience

Achieving reliable performance that meets web and mobile user expectations is critical to business success. If your company's web and mobile applications are either poorly designed or poorly implemented, the result can be slow responses or unavailable sites that jeopardize potential transactions and damage your company's brand. Discover ways to drive web and mobile responsiveness and learn which emerging performance-enhancement techniques show the greatest promise in this On-Demand webinar. Download Now.

Jobs

> Public Safety DAS Engineer - Houston, TX - Connectivity Wireless Solutions

Connectivity Wireless Solutions delivers best in class consulting, engineering, project management, installation, and staffing services to wireless carrier and enterprise customers. The Public Safety DAS Engineer is tasked with collecting and analyzing RF data typically with tools such as test phones and needs analysis equipment such as ZK Celltest and spectrum analyzers. Learn More!

 

 

> Project Manager Job - Middletown, NJ, USA – Yoh

Yoh has a contract opportunity for a Project Manager to join our client in Middletown, NJ. Job Responsibilities include tracking contract compliance and performance for incident management as well as providing leadership and working with multiple teams. Weekend and out of hours work is required...Learn more.

> IT (Telecom) Project Manager Job - Raleigh, NC, USA – Yoh

Yoh has a contract opportunity for an IT (Telecom) Project Manager to join our client in Raleigh, NC. This Raleigh - based IT Project Manager position is responsible for providing project management and team leadership for Telecommunications Projects as part of the Telecom Project Management team. The various types of projects may include merger and integration efforts related to combining the two legacy companies, along with voice services, data networks, circuit provisioning, backhaul networks, microwave systems, and wireless / radio systems...Learn more.

> Telecom Field Technician Job - Bellevue, WA, USA - Yoh

Yoh has a six month plus (6+) contract opportunity for a Telecom Field Technician to join our client Bellevue, WA. This position will develop proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for CDMA and iDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control / maintenance systems. Travel is required...Learn more.

> Project Administrator II Job - Overland Park, KS, USA – Yoh

Yoh has a contract opportunity for a Project Administrator to join our client in Overland Park, KS. Responsibilities include creating and maintaining program / project reports as well as supporting ad-hoc reporting requests of multiple organizations. Bachelor's Degree preferred...Learn more.

> Need a job? Need to hire? Visit FierceWirelessJobs

Announcing FierceWirelessJobs, the new FierceMarkets careers site. Find the perfect job or post your openings at http://www.fiercewireless.com/jobs.


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