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There was a time when Google could do no wrong. Those days are gone.
From Gmail interface changes, to overly pushing Hangouts and the closing of its popular RSS reader service, Google Reader, the Mountain View tech giant has increasingly become the object of frustration. The latest service that has users griping: Google Voice, the company’s voice-over-IP (VoIP) play.
It has been so long since Google refreshed the service, some are starting to wonder if Google will even keep Google Voice alive. If Google Reader can die, why not also the beloved but neglected Google Voice?
“Google Voice is being overtaken almost daily by Android and iOS chat applications that offer nearly all the features Google Voice lacks,” a Wired post recently noted. “But whether Google Voice will continue, or remain a standalone app as we know it, is uncertain. Google pulled the plug on its popular Reader RSS reading service last month, so anything is possible.”
The post also noted that despite the 3.5 million daily users who rely on its VoIP service, Google has let Google Voice grow long in the tooth. It still doesn’t offer MMS, its interface and feature set have basically been the same for years, and while the industry innovates and a plethora of similar services have emerged, Google Voice just awkwardly sits there with largely the same feature set it had when Google purchased its parent company, Grand Central, in 2007.
“I wish Google would stop teasing us with Voice and just shut it down (instead of Reader which actually works). Google Voice has been problematic ever since their stupid push to shove Plus and Hangouts down our throats,” noted a Google Groups post last week that epitomizes the frustration. “They just haven’t worked in years, and it requires a LOT of effort to get any kind of functionality. And now that I’ve got a new Windows 8 computer, I can’t get the extension to call me whatsoever. I’m really starting to despise everything Google does. Do us a favor Google, and just END Chat, Talk, and Voice, and then go try to stand on your own with the stupid Plus and Hangouts which are obviously your beloved love child...Read More >>>
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