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2013/11/05

| 11.05.13 | Get used to multi-vendor mobility management, says report

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Today's Top Stories:
1. Get used to multi-vendor mobility management, says report
2. Mamma mia! Windows Phone overtakes iOS in Italy
3. Satelite providers Inmarsat, ORBCOMM team on M2M alliance

News Scan:
IT pros get ready for wearables
Surface Pro 2 gets battery boost
iPass adds Windows Phone 8 to its mobile app client for Wi-Fi access
And more...

Also Noted:
BlackBerry: CIOs looking elsewhere; Tablets' dirty little secrets; Much more...

News From The Fierce Network:
1. MegaCloud service apparently goes dark
2. Does your industry measure up to the cloud?
3. Zombie device ranks are growing

FierceMobileIT

November 5, 2013

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Sponsor: AT&T

Webinars

> Employee Choice and Flexibility - The Next Generation Work Environment - Tuesday, November 5th, 2pm ET/ 11am PT
> Next Generation Data Center - Innovation, Transformation, and Management - November 14, 12pm ET/ 9am PT
> 8 Ways to Unify Your Web, Mobile & Apps Strategy- November 20, 2013, 2 pm ET/ 11 am PT
> CIO/CMO Extreme Collaboration: Mobile App Edition - Thursday, November 21, 2pm ET / 11am PT

Marketplace

> Whitepaper: Enterprise Job Scheduling: 12 Things You Should Know
> IT Made Easy with ManageEngine ServiceDesk Plus
> Whitepaper: OTA Updating Simplified - Using SaaS to Update Android Devices
> Whitepaper: Your Guide to iOS 7
> Whitepaper: Next-generation Network Security
> Whitepaper: Customer Experience for Service
> Whitepaper: Know What Customers Want Before They Do
> Whitepaper: The Future of Sales Performance Management
> eBook: Making BYOD Work
> Whitepaper: How to Transform Your Mobile Customer Care Strategy
> eBook: eBook | Content for the Mobile and Social Workforce
> eBook: Convergence of Mobility and the Cloud
> Whitepaper: Encryption of Cloud Data

This week's sponsor is AT&T.

Webinar: Optimal Strategy - Outsourcing Enterprise Mobile Device Deployments

Beyond the inherent complex challenges of onboarding any new technology, there are expectations of speed for wireless device deployments. So how can organizations address these challenges? Join us as Eric Goodness of Gartner and Leo Rohlinger of AT&T Mobility Solutions Services, provide insight on these challenges. Now Available On-Demand!

Today's Top Stories

1. Get used to multi-vendor mobility management, says report

By Molly Bernhart Walker Comment | Forward | Twitter | Facebook | LinkedIn

Enterprise mobility management will not become easier anytime soon--and CIOs should be skeptical of single, silver-bullet solutions, says a new report from GigaOm Research. It's a complex space, thanks to consumerization, the proliferation of cloud-based services and purchasing authority moving toward lines of business, says the report.

"The mobility mess will get worse for quite some time before it gets better," writes Cormac Foster, the report author.

"Until the mobility market coalesces and its rate of innovation slows, no EMM [enterprise mobility management] single vendor's solution will address all the most demanding enterprise's management needs, increasing the number of multivendor integrations," he adds.

In the short term, enterprises should expect to stand up overlapping technologies and should look for solutions that pair well; consulting and support services will also appeal to CIOs. Longer term, a wave of acquisitions seem inevitable, writes Foster.

The GigaOm Research report, offered as a premium service through the tech news website, compares several popular enterprise mobility management vendors based on their strategies and strengths related to five "disruption vectors."

The most important enterprise mobility disruption vector, according to Foster, is "platform proliferation". It's followed by "enterprise distribution," "compliance, risk and governance," "value-driven metrics" and, finally, the least weighted is "enterprise mobility management as IT management".

Based on these disruption vectors, GigaOm says AirWatch, Citrix and MobileIron are best positioned to address the widest range of concerns with one solution.

Foster notes that although some vendors are claiming mobile device management is dead, it is "firmly entrenched within enterprises." While MDM will hold steady, mobile application management will rise sharply over the next two years.

"The MDM and MAM approaches each complement the other, evinced by nearly every vendor in the space building or partnering its way into offerings on both sides of the aisle," writes Foster.

For more:
- download the full report

Related Articles:
Q&A with Christopher Clark of Fiberlink
Q&A with John Marshall of AirWatch
Enterprises need to COPE with flood of mobile devices, says NSS Labs

Read more about: MobileIron, Cormac Foster
back to top


This week's sponsor is AT&T.

eBook | Convergence of Mobility and the Cloud

As BYOD and cloud computing gain traction in the enterprise, CIOs need to understand how the two relate and how they can be leveraged to improve enterprise services while maintaining security. This eBook discusses the challenges CIOs and IT managers face in the application of cloud synchronization, and what to keep in mind while keeping up with the trend of applying cloud-based storage in companies' day-to-day work. Download it today.


2. Mamma mia! Windows Phone overtakes iOS in Italy

By Fred Donovan Comment | Forward | Twitter | Facebook | LinkedIn

Windows Phone overtook iOS as the most popular smartphone operating system in Italy this summer, according to the latest stats from research firm Kantar Worldpanel ComTech.

Riding on the back of Nokia's popularity in Europe and Latin America, Microsoft's Windows Phone operating system running the Lumia smartphone made up 10 percent of smartphone sales in the U.K., Germany, France, Italy and Spain in the three months leading to September 2013.

In the U.K., Windows Phone accounted for 11.4 percent of the market. Android retains the number one operating system with 58.4 percent, while BlackBerry continues its slide. Apple's iOS dipped by 1 percentage point to 27.0 percent, although it is expected to strengthen during the holiday season.

Android remains the dominant operating system across Europe with 71.9 percent, an increase of 4.2 percentage points compared with the same period last year.

Windows Phone via Lumia has also posted strong gains in Latin America. "The majority of consumers in Latin America still own a Nokia feature phone and upgrading to an entry level Lumia is a logical next step. Price is the main barrier in developing markets and the budget Lumia 520 opens the door to smartphone ownership for many," comments Dominic Sunnebo, strategic insight director at Kantar Worldpanel ComTech.

Sunnebo explains the drop in iOS sales as follows: "August is traditionally a quiet month for Apple as consumers wait for the release of new models and strong sales of the iPhone 5S and 5C at the end of September did not manage to make up for the lull. The full impact of the new iPhones will be seen at Christmas when iOS is expected to bounce back strongly in Britain, the U.S. and Australia."

For more:
- see the Kantar Worldpanel ComTech stats

Related Articles:
Nokia launches incremental HERE map updates to reduce data consumption
Nokia built Android-powered Lumia prior to Microsoft deal

 

Read more about: Android, Europe
back to top


3. Satelite providers Inmarsat, ORBCOMM team on M2M alliance

By Fred Donovan Comment | Forward | Twitter | Facebook | LinkedIn

Mobile satellite communications provider Inmarsat and satellite machine-to-machine (M2M) service provider ORBCOMM have formed a joint product development and distribution alliance for the satellite-based M2M market.

Inmarsat and ORBCOMM plan to develop a standard satellite platform and develop hardware and multi-tiered service pricing models for the M2M industry.

Using its satellite network, ORBCOMM provides M2M services to the heavy equipment, fixed asset and transportation industries. Satellite-based M2M services are particularly suited for tracking remote assets, where cellular connectivity is not available.

ORBCOMM is building interchangeable modems with the same footprint, connectors, power input and programming environment for its OG2 VHF network and Inmarsat's L-band network.

Manufacturers and partners will be able to drop in the modem that corresponds with either the ORBCOMM or Inmarsat network based on geography, message size and delivery speed.

Customers will also be able to use ORBCOMM's relationships with cellular providers for dual-mode service on either satellite network. ORBCOMM will provide its multi-network access point platform for provisioning, billing and multi-mode access for M2M applications, supported by Inmarsat's M2M access platform.

ORBCOMM and Inmarsat will also look to leverage technologies, capital expenditures, product development, satellite operations and ground infrastructure support for future satellite deployments.

For more:
- see the Inmarsat-ORBCOMM release

Related Articles:
Deutsche Telekom, Oracle among founders of new M2M trade association
M2M services need compelling applications too

Read more about: M2M, Inmarsat
back to top


Also Noted

TODAY'S NEWS SCAN...

>> IT pros, get ready for Google Glass, smartwatches

Just when IT pros thought they had got control over all of the smartphones and tablets flooding into the enterprises, here comes Google Glass and smartwatches from Samsung and Apple. Fear not. Here are five ways to get ready for wearable devices coming into the enterprise, according to Robert Mullins with Network World: Talk to your mobile device management vendor about whether they can accommodate a wearable device; Explore a mobile application management product, which focus on controlling the applications and data rather than the device; Address both sides of security worries, that is, employee privacy as well as corporate security; Trust but verify, that is, make sure you have written policies that can be verified about use of wearable cameras and look for opportunities to use wearable devices to improve employee productivity. Read more on the five ways (reg. req.).

[More on wearables: Let's get flexible--wearable devices to fuel demand for flexible displays | Broadcom eyes big role in wearable technology]

>> Surface Pro 2's battery life beefed up through firmware

A recent firmware update from Microsoft has extended the battery life of the Surface Pro 2 by 25 percent, according to tests conducted by AnandTech. This is good news for mobile workers who use the tablet on the road. "Shortly after general availability of the Surface Pro 2, Microsoft pushed out a firmware update that allowed the Marvell Wi-Fi solution to drive down to even lower power states. I spoke with Microsoft after the update went live and immediately re-ran both of our battery life benchmarks on the Surface Pro 2. The improvement is significant," explains Anand Lal Shimpi in a blog. The updated Surface Pro 2 is still way behind the NVIDIA Shield and Google Nexus 7 (2013) in terms of web browsing battery life. Read more on AnandTech's battery life tests.

[More on Surface tablets: Microsoft's Surface deception? | Microsoft tries to woo enterprises with Surface 2 tablets]

>> iPass adds Windows Phone 8 to its mobile app client for Wi-Fi access

Wi-Fi provider iPass has added Windows Phone 8 to its iPass Open Mobile client, which enables mobile workers to access the iPass Wi-Fi network and IT pros to manage distributed and disparate mobile devices. iPass now enables Wi-Fi connectivity for users of Windows Phone 8, along with Android and iOS devices. The Windows Phone 8 app is available as a download from the Windows Store. The iPass Wi-Fi network has more than 1.4 million hotspots, including in-flight Internet, hotels, airports and business venues around the world. Read more about iPass for Windows Phone 8.

[More on iPass: Business travelers basing hotel, airline choices on Wi-Fi, says survey | Poor Wi-Fi coverage lowering mobile worker productivity, iPass survey finds]

>> Latin America lags behind other regions in mobile commerce

A full 58 percent of mobile phone users in Latin America have not used their device to make a purchase, but would like to do so, according to SAP research cited by eMarketer. That is the largest percentage of any region. In the U.S., by contrast, 59 percent of mobile phone users have made a purchase using their devices, while only 38 percent have not made a mobile purchase but would like to do so. Three percent of U.S. mobile phone users have not made a mobile purchase and have no desire to do so. Read more on the mobile commerce study.

[More on mobile commerce: Strategy Analytics slashes forecast for NFC-based mobile payments | Fandango, Samsung team on mobile movie ticketing]

>> Smaller US government agencies moving ahead with BYOD

While larger U.S. government agencies are reluctant to throw their doors open to BYOD, a number of smaller agencies have taken the BYOD plunge, reports the Federal Times. The U.S. Equal Employment Opportunity Commission and the Merit Systems Protection Board have both significantly expanded their BYOD programs over the last year, allowing employees to access a wider range of agency systems with their personal devices. MSPB is offering a stipend to employees to encourage them to use their own phones. "Everyone was talking about it, but no one had actually done it. It comes down to making a business case," comments Tommy Hwang, chief information officer at MSPB. Read more on the agencies' BYOD programs.

[More on BYOD: Mobile device access to enterprise data fuels demand for VDI | BYOD fueling $2B cloud-based security services market, says Gartner]

BlackBerry: CIOs looking elsewhere:
>> In the wake of BlackBerry's demise, CIOs look to Samsung, Apple and Microsoft (CIO Magazine)

Tablets' dirty little secret:
>> Dirty little secret about tablets: The platforms are basically equal (ZDNet)

Wireless heart-rate monitor:
>> Review: Withings Pulse with built-in heart rate monitor (AppleInsider)

AetherPal funding:
>> AetherPal, software that lets mobile carriers remotely support your smartphone, grabs $6M Series (TechCrunch)

Apple's sapphire supply deal:
>> Apple inks major sapphire supply deal with GT Advanced Technologies (AllThingsD)

Social Scan:

How to: Writing with Evernote on mobile devices http://t.co/SmIt6o5829 by @jkendrick

Amtrak employee having trouble scanning bar codes on printed tickets but able to scan every smartphone ticket with no problem at all.

Nokia's high-end Lumia 929 Windows Phone for Verizon gets fully detailed in latest leak - http://t.co/p95IfqTpY1

And Finally… Hatching Twitter reveals dark side of company's brilliant history (Wired)

Webinars

> Employee Choice and Flexibility - The Next Generation Work Environment - Tuesday, November 5th, 2pm ET/ 11am PT

Mobile is becoming the single most important technology to help drive business agility and profitability. As a result the culture of the work environment is evolving. Learn from two industry experts about best practices for managing the mobile enterprise risk today and how your organization can plan for the future. Register Today!

> Next Generation Data Center - Innovation, Transformation, and Management - November 14, 12pm ET/ 9am PT

Engage directly with Atos and Intel team members and see a live demonstration in unique approaches to innovation and transformation within the Data Center. Register Today!

> 8 Ways to Unify Your Web, Mobile & Apps Strategy- November 20, 2013, 2 pm ET/ 11 am PT

Companies can now unify their web, mobile and apps strategy with a single platform approach, saving time and money, and freeing up resources to focus on delivering incremental business value. Tune in to this webinar to see real life examples by Moovweb. Register here today.

> CIO/CMO Extreme Collaboration: Mobile App Edition - Thursday, November 21, 2pm ET / 11am PT

Customers and employees alike are more mobile than ever, which means CIOs and CMOs have to partner more effectively than ever to deliver the goods. Join us as we discuss making mobile apps a critical point of teamwork between IT and marketing. Register Today!

Marketplace

> Whitepaper: Enterprise Job Scheduling: 12 Things You Should Know

What should you consider before automating your job scheduling system? Download White Paper Today.

> IT Made Easy with ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is an ITIL-Ready Help Desk Software with integrated asset and project management. True to our tagline, "IT Made Easy", ServiceDesk Plus wins hands down when it comes to ease of use, out of the box settings and integration. Visit http://www.servicedeskplus.com/ to check out the list of features that come at just $995 and to download a 30-Day Free Trial!

> Whitepaper: OTA Updating Simplified - Using SaaS to Update Android Devices

As Android becomes more and more popular and the preferred OS choice for many other non-mobile devices, like smart watches, ruggedized devices, cameras, TVs and others, having an over-the-air (OTA) update capability has become essential to every new Android manufacturer. Download this white paper today to learn more.

> Whitepaper: Your Guide to iOS 7

he new version of iOS marks a notable improvement over the last in terms of aesthetics and features, and this guide should get you up to speed with the changes and additions to what Apple calls the world’s most powerful mobile OS. Download today!

> Whitepaper: Next-generation Network Security

Learn how Intel and McAfee are helping enterprises counter security threats. Download Now!

> Whitepaper: Customer Experience for Service

This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience and the Oracle approach for empowering new service experiences. Download today!

> Whitepaper: Know What Customers Want Before They Do

Today's consumers only want interactions that are relevant, personalized, and based on a customer’s situation and preferences. Discover the framework for creating effective NBOs for B2C and B2B companies. Download today.

> Whitepaper: The Future of Sales Performance Management

Download this document to learn new technologies and tools that are improving sales managers' ability to measure and enhance the performance of their sales teams. Download today.

> eBook: Making BYOD Work

Chief information officers and enterprise IT departments face a myriad of challenges when allowing employees to bring their own mobile devices into the work environment. FierceMobileIT explores how BYOD can work best for your enterprise to solve these problems. Download for free today.

> Whitepaper: How to Transform Your Mobile Customer Care Strategy

It's all about the SCI: the smart, connected interaction. It's not easy - mobility increases the number of variables going into each interaction, requires the preservation of context across channels, but it allows each interaction to naturally evolve. Read this document to learn how to go SCI and naturally connect with your customers.

> eBook: eBook | Content for the Mobile and Social Workforce

The smartphone and the cloud and the ability to share changed the whole notion of content management. In this eBook, FierceContentManagement looks at these shifts and make sense of them in the broader IT context as well as their influence on content management. Download for free today.

> eBook: Convergence of Mobility and the Cloud

As BYOD and cloud computing gain traction in the enterprise, CIOs need to understand how the two relate and how they can be leveraged to improve enterprise services while maintaining security. This eBook discusses the challenges CIOs and IT managers face in the application of cloud synchronization, and what to keep in mind while keeping up with the trend of applying cloud-based storage in companies' day-to-day work. Download it today.

> Whitepaper: Encryption of Cloud Data

Online data security is a complex, rapidly evolving landscape, requiring layered protections. Encryption is one tool in a comprehensive defense-in-depth strategy to mitigate the risk of accidental and intentional data breaches.
Download today to learn how to protect your data.


©2013 FierceMarkets This email was sent to ignoble.experiment@arconati.us as part of the FierceMobileIT email list which is administered by FierceMarkets, 1900 L Street NW, Suite 400, Washington, DC 20036, (202) 628-8778. Refer FierceMobileIT to a Colleague

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