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 | | | | | Selling Customer Service
to your CFO and CMO
|  | The importance of improving the customer experience To get started with stellar customer service, you must convince the CFO and CMO that a quality customer experience is the foundation of an enhanced revenue stream and great word of mouth. Focus on the customer experience is a huge opportunity for service and contact center directors if they create the capability to measure, guide, and enhance service. This white paper outlines ways the customer experience can help companies boost revenue and cut costs. - Reduce attrition from problem avoidance/management
- Word of mouth
- Reduce service costs
- Avoid legal and regulatory PR issues
Download eBook now!
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