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2014/08/01

| 08.01.14 | Frontier slams Google Fiber for creating customer confusion

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FierceTelecom

August 1, 2014

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This week's sponsors:
Placemedia
Amdocs
Cloudmark and F5
Ericsson, Intel, Nokia and SOLiD



Today's Top Stories:
1. Frontier's Wilderotter says Google Fiber is driving hype, customer confusion
2. Consolidated's Q2 commercial sales rise 5.5%, but legacy declines continue to be a drag
3. Windstream makes Avaya-based UCaaS service nationally available
4. TDS Telecom's One Neck IT revenues rise to $67.9M on strong managedIP subs
5. Shentel's wireline segment operating income drops to $3.8M

Spotlight:
Dell'Oro: Core revenue router market to rise to $3.4B in 2018

Also Noted:
8x8 opens second UK office to address new cloud service demands; EarthLink declares quarterly cash dividend Much more...

News From The Fierce Network:
1. DirecTV Q2: Latin American sub growth triples thanks to World Cup
2. Dominion making progress toward reducing its environmental impact
3. Ford's next car-charging network could bypass smart meters
4. More headlines...

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This week's sponsor is Placemedia.

eBrief | Connected TV Advertising's Growing Potential

The lack of industry standards coupled with an uncertain business model is making connected TV ads a challenge, but many companies are preparing for what could be a huge opportunity. In this eBrief, FierceCable discusses the future of connected tv and its advertising marketplace. Download today.


Sponsor: Cloudmark and F5

Webinars

> LTE Broadcast - Evolving and going beyond mobile - Tuesday, August 26th, 1pm ET/ 10am PT
> Consumerization and the CIO - Now Available On-Demand
> The New Reality: LTE Solutions for Fixed Applications - August 27th | 2pm ET / 11am PT
> CSPs Using Predictive Analytics to Solve Some of Their Biggest Problems - Thursday, September 25th, 10amET/7amPT

Events

> Super Mobility Week - September 9 ? 11, 2014 - Las Vegas, NV
> Don't Miss this FierceWireless 5G Breakfast at Super Mobility Week! - September 9, 2014 - Las Vegas, NV - Sponsored by Ericsson, Intel, Nokia, and SOLiD
> Don't Miss this FierceWireless IoT Breakfast at Super Mobility Week! - September 10, 2014 - Las Vegas, NV - Sponsored by AT&T, RacoWireless, and Sierra Wireless

Marketplace

> Whitepaper: Next-generation OSS is critical to delivering service agility in new virtualized networks
> eBook: 5 Key Strategies for Successful Mobile Engagement
> eBook: LTE Advanced Status Report
> eBook: Keeping Wireless Networks and Devices Secure
> Whitepaper: VoLTE - Using Policy to Deliver High Definition Voice Services
> eBook: eBrief | Connected TV Advertising's Growing Potential
> Whitepaper: Next Generation Technical Support
> Whitepaper: Cloud RAN
> Whitepaper: Realizing Open Flow Switches with Aricent Frameworks
> Whitepaper: Increasing LTE Revenues: Top 10 Innovations and Operator Examples

Jobs

> DAS DESIGN ENGINEERING MANAGER - Atlanta, GA. and Newport Beach, CA.
> VP, oDAS (Outdoor Distributed Antenna Systems) - Newport Beach, CA / Atlanta, GA / Other Major Metro
> Client Account Executive- Memphis, TN - Memphis, TN
> Director, DAS Venue Development) - San Francisco, CA. / Bay Area
> Senior Engineer - System Automation - Monroe, LA
> Director, Consumer Products and Operations - Ridgeland, MS (US - 39157)
> Lead Engineer - Converged Technologies - Monroe, LA
> Sr Network Administrator with TS/SCI - Bethesda, MD (US)
> Program Director - ITS Security Services - Arlington, VA - US Active Secret Clearance - Arlington, VA (US)
> Principal Confirguration Analyst - Warrenton, VA (US)

This week's sponsor is Amdocs.

CEM & Big Data: Reconnecting with customers
Telcos still lag in customer engagement and often make it difficult for them to give feedback, according to a global consumer survey by IBM. The key findings are summarized in this issue's cover story. Download Today!

Today's Top Stories

1. Frontier's Wilderotter says Google Fiber is driving hype, customer confusion

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Frontier Communications took a jab at Google Fiber (NASDAQ: GOOG), which is considering rolling out its 1 Gbps fiber to the home (FTTH) in Portland, Ore., later this year, claiming that the Internet giant is trying to offer consumers what they don't need, reports The Oregonian.

Maggie Wilderotter Frontier CEO

Wilderotter

"Today it's about the hype, because Google has hyped the gig," said Maggie Wilderotter, CEO and chairwoman of Frontier, during a company board meeting in Portland this week.

Wilderotter said that Google is touting speeds that only a small minority of services could take advantage of while confusing customers. "We have to take the mystery and the technology out of the experience for the user because it's a bit disrespectful to speak a language our customers don't understand."

So how is Frontier, which already enjoys its own FTTH monopoly in Portland thanks to its acquisition of Verizon's (NYSE: VZ) FiOS service in 2010, going to battle Google Fiber's possible entry into the city?

The telco said that its answer will be to provide better prices for more "modest speeds." Wilderotter said that 10-12 Mbps will be enough bandwidth in the near-term. She added that the company is upgrading its rural markets to support those speeds over its existing copper network where it does not provide FTTH today.

Today, Frontier offers a 15 Mbps FiOS broadband speed tier for $30 a month.

That's not to say that Frontier is ruling out providing its own 1 Gbps FTTH service, however. Wilderotter said that the company will offer 1 Gbps speeds within "the next several quarters" when it sees services come on the market that can take advantage of those higher speeds.

For more:
- The Oregonian has this article

Related articles:
Frontier gets FCC approval to proceed with AT&T Connecticut wireline network acquisition
Frontier taps Paul Quick to head up Connecticut operations, progresses with AT&T wireline acquisition
Frontier, CWA Nebraska hammer out new labor agreement
Verizon FiOS, AT&T U-verse trail Frontier and CenturyLink on Netflix's June speed index
Frontier text-enables landline phone numbers for business customers

Read more about: FTTH, 1 Gbps
back to top


This week's sponsors are F5 and Cloudmark.

eBook | Keeping Wireless Networks and Devices Secure

With the growth of smartphones and tablets, plus the onslaught of the Internet of Things, there is an even greater need to ensure that mobile networks are secure. FierceWireless explores the various types of security threats that operators must be on the lookout for as well as discusses various solutions to preventing any type of breach. Download today.


2. Consolidated's Q2 commercial sales rise 5.5%, but legacy declines continue to be a drag

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Consolidated Communications reported that second-quarter data, video and Internet sales were a key revenue driver, rising to $69.5 million, but legacy declines offset total company growth. The company reported a 5.5 increase in commercial sales year-over-year. 

During the quarter, the service provider added 7,931 data connections, ending the quarter with a total of 259,225 connections. Another area of growth was video, adding 2,116 new subscribers and ending the period with a total of 111,211 customers.

"I'm pleased with the overall results in the quarter and the continued success in transforming the business away from declining legacy revenues and into a growing broadband company," said Bob Currey, chairman and CEO, in the earnings release.

Similar to earlier quarters, growth its data and video revenues and local calling services were offset by decreases in traditional voice network access and subsidy revenues, meaning that overall revenue remained flat at $151 million year-over-year.  

Per the ongoing industry trend, the telco lost 12,595 landline connections in its ILEC territory, bringing it to a total of 249,986 lines at the end of the quarter.

To enhance its data and fiber holdings, the service provider announced earlier this month that it would purchase fellow independent ILEC Enventis for $350 million in stock.

Purchasing Enventis is important, particularly as it looks to expand its commercial and wholesale business base. Enventis comes to the table with 4,200 route miles of fiber serving its facilities-based business and wholesale customers in Minnesota and into Iowa, North Dakota, South Dakota and Wisconsin. 

"The acquisition strengthens the diversification of our markets and fiber driven strategy, and positions us well for the future with an attractive dividend and an improved capital structure," Currey said.

Shares of Consolidated closed at $ 22.38, down 40 cents or 1.76 percent, at the close of Thursday afternoon trading on the Nasdaq stock exchange.

For more:
- see the earnings release

Special report: Wireline telecom earnings in the second quarter of 2014

Editor's Corner: Consolidated's Enventis deal shows ongoing need to diversify its revenue base

Related articles:
Consolidated to acquire Enventis for $350M in stock, enhancing fiber network reach
Enventis expands cloud services to include Wi-Fi and UC

Read more about: Consolidated Communications
back to top


3. Windstream makes Avaya-based UCaaS service nationally available

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Windstream is enhancing its bond with its managed service customer base by making Avaya's Aura Unified Communications (UC) solution as a cloud-based offering available on a national basis via its Unified Communications as a Service (UCaaS) product.

Avaya said that Windstream, which is one of the vendor's channel partners, is the first North American service provider to make its UC solution available as a cloud-based offering.

The service provider can use this solution to target new and existing customers in the mid-size to large enterprise market that traditional telcos like AT&T (NYSE: T) and Verizon (NYSE: VZ) have largely ignored in favor of large global accounts. Customers will be able to get access to all of Avaya Aura's capabilities, including VoIP, unified messaging, desktop video and various other mobility collaborative solutions.

Similar to its other managed service offerings, the UCaaS solution will be supported by Windstream's growing set of data centers and delivered over its MPLS network.

A key driver of this platform is flexibility. Avaya's utility-based consumption model allows both the cloud provider and their customers to pay for only the service they use. By eliminating the requirement to preset the number of licenses, customers can scale the services up or down depending on their particular needs.

Timing for this alliance could not be better. A recent Frost & Sullivan report forecast that the hosted IP telephony and UCC market is expected to grow to $13.23 billion by 2020.

Having this option available will enable Windstream to further its bond with its growing enterprise base. While it won't announce its second-quarter 2014 earnings until Aug. 7, the service provider reported in the first quarter that sales of IP-based data and next-gen services, data and integrated services revenues grew 3 percent to $414 million. 

For more:
- see the release

Editor's Corner: Will AT&T, Verizon follow Windstream down the REIT asset path?

Related articles:
Windstream to spin off network assets into REIT
Windstream wins DoD contract, goes nationwide with UCaaS
Windstream to reach 75,000 rural households with broadband stimulus grants
Windstream's Gardner: Comcast-Time Warner Cable merger won't change near-term SMB focus

Read more about: AT&T, Avaya
back to top


4. TDS Telecom's One Neck IT revenues rise to $67.9M on strong managedIP subs

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

TDS Telecom's commercial One Neck IT Solutions subsidiary was the star performer in its portfolio, with revenues of $67.9 million, up from $41.4 million in the same period a year ago.

During the quarter, the service provider added 2,300 new managedIP subscribers, bringing its total to 133,300. managedIP service revenues also rose 19 percent during the period to $25.7 million from $4.37 million in the same period a year ago.

Inside the HMS division, equipment sales were also a key factor, with revenues of $40.4 million, up from $18.2 million in the second quarter of 2013.

"In our hosted and managed services business, OneNeck IT Solutions, we increased revenues through growth in recurring services and through the effect of acquisitions," said LeRoy T. Carlson Jr., TDS president and CEO, in the earnings release.

However, overall commercial revenues were impacted by voice and broadband declines. The telco ended the quarter with a total of 206,200 voice and 26,000 broadband customers, down from 229,100 and 28,200, respectively, in the second quarter of 2013.

Similar to earlier quarters, TDS Telecom saw ongoing gains in the residential side of its business with growing adoption of its TV and broadband services. During the quarter, it added 3,700 new broadband subscribers and 2,300 IPTV subscribers. The service provider also saw broadband ARPU rise slightly to $41.05 from $40.10.

To make its broadband offerings more compelling, the service provider began rolling out its 1 Gbps fiber to the home (FTTH) service in both New London and Hollis, N.H.. It also completed a number of broadband stimulus builds, including two in Maine and Mississippi that will extend services to a combined 2,850 households.

However, the telco continued to see the ongoing effect of wireline customers cutting ties with traditional phone service. During the quarter, it lost 2,600 residential voice lines, ending the quarter with a total of 346,100 lines.  

TDS Telecom's parent company Telephone and Data Systems reported total operating revenues of $1.24 billion, up from $1.23 billion in the same period a year ago. Net loss attributable to TDS shareholders and related negative diluted earnings per share were $22 million and 20 cents, respectively, for the second quarter of 2014 compared with net income of $156.1 million and earnings per share of $1.42 in the second quarter of 2013.  

The company has retained its revenue guidance for TDS Telecom in 2014 at $1.05 billion to $1.1 billion.

Shares of TDS were listed at $24.37, down 63 cents or 2.52 percent, in Friday morning trading on the New York Stock Exchange.

For more:
- see the earnings release

Special report: Wireline telecom earnings in the second quarter of 2014

Related articles:
TDS adds New London, N.H., to its 1 Gig fiber-based broadband list
TDS' Salem, Ky., broadband stimulus project extends service to 650 new homes
TDS puts finishing touches on Virginia broadband stimulus project
TDS extends broadband around Medford and Stetsonville, Wis., serving 1,400 residents
TDS Telecom taps Bandwidth to create national VoIP-based teleworker product

Read more about: Tds Telecom, second quarter earnings 2014
back to top


5. Shentel's wireline segment operating income drops to $3.8M

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Shentel reported that its wireline segment operating income was $3.8 million, down both sequentially and year-over-year from $4.4 million in the first quarter of 2014 and $4 million in the second quarter of 2013 due to expected legacy declines.

The company's traditional access voice lines declined year-over-year from 22,465 in the second quarter of 2013 to end the quarter with a total of 21,842 lines. Wireline segment adjusted OIBDA was $6.5 million, as compared to $7.0 million in the second quarter of 2013.

Broadband penetration in the ILEC area is now at 58.2 percent and it had a total of 5,904 video subscribers. It added 75 broadband subscribers while losing 438 video subscribers.

One bright spot in the wireline segment was its fiber products. During the quarter, fiber lease revenue was $7.9 million, up year-over-year from $7.1 million in the same period a year ago. However, non-affiliate external fiber lease contract revenue was $4.9 million, down from $5.2 million in the second quarter of 2013.

At the end of the quarter, it added 213 fiber miles and three fiber route miles to end the quarter with a total of 85,348 and 1,455 total miles, respectively.  

From an overall financial standpoint, total revenues were $81.4 million, up 5.1 percent year-over-year from $77.5 million in the second quarter of 2013. The company attributes the revenue increase to growth in subscribers and revenue per subscriber.

Company net income was also up, rising 9.9 percent to $8.6 million compared to $7.8 million in the second quarter of 2013. Operating income was $15.8 million, up from $14.5 million in the same quarter last year.

"During the second quarter we achieved improved net income largely as a result of revenue and subscriber growth in both the cable and wireless segments," said Christopher E. French, president and CEO of Shentel, in the earnings release. "Our regional efforts to promote our upgraded networks and improved service are gaining traction as demonstrated by increases in average revenue per customer."

Shares of Shentel closed $27.71, down $1.05 or 3.65 percent, at end of Thursday trading on the Nasdaq stock exchange.

For more:
- see the earnings release

Special report: Wireline telecom earnings in the second quarter of 2014

Related articles:
Shentel's Q1 fiber lease revenue rose to $8.1M
Shentel's Q4 2013 wireline fiber sales rise to $21.8M
Shentel's wireline revenue remains flat at $3.3M, but fiber leasing grows 13 percent
Shentel realigns management team around key operational segments

Read more about: Broadband Subscribers, Capacity Fiber, Shentel
back to top


Also Noted

This week's sponsors are Ericsson, Intel, Nokia, and SOLiD.

Don't Miss this FierceWireless 5G Breakfast at Super Mobility Week!

Join Kris Rinne, AT&T; Nicola Palmer, Verizon Wireless; and other industry experts as they explore how to get from today's networks to the 5G network of the future. Seats are limited. Register Today!


TODAY'S SPOTLIGHT... Dell'Oro: Core revenue router market to rise to $3.4B in 2018

With many service providers nearing exhaust of Internet backbone capacity and scale on their existing platforms, a perfect storm for service provider core routing growth is emerging. A new Dell'Oro report forecasts that ongoing core router product upgrades with higher speed ports and an increase in traffic in the metro network will drive the worldwide service provider core market to more than $3.4 billion by 2018. Article

Wireline news from across the web:

@FierceTelecom RT @ Teresa Mastrangelo‏‏: When Politics and Progress Collide: The Battle for Community Broadband. Article | Follow @FierceTelecom

> 8x8 Solutions, the UK/European division of 8x8, has opened its second office in London, with the aim of meeting the growing demand for cloud-based communications throughout the UK. Release

> Software defined networking (SDN) combined with optimization from network functions virtualization (NFV) capabilities will be key tools the telecom community will use to transition from legacy to web-scale. Article

> EarthLink Holdings Corp. announced that its board of directors has declared a quarterly cash dividend on its common stock in the amount of 5 cents per share to be paid on Oct. 2, 2014, to shareholders of record as of Sept. 18, 2014. Release

Cable News
> Time Warner Cable plans to speed up its deployment of Maxx, its all-digital DOCSIS 3.0-based high-speed data offering that delivers speeds of up to 300 Mbps. Article

> Charter Communications announced a narrowing second-quarter loss on a growing broadband subscriber base and reduced losses among TV video customers. Article

Wireless News
> Iliad, the French mobile and Internet company, confirmed it has made a $15 billion bid to purchase a majority stake in T-Mobile US. Article

> Samsung Electronics saw sales and operating profit at its key mobile unit fall in the second quarter as the company faces intensifying competition from low-cost Chinese rivals and growing worries from investors of its ability to maintain its position as the No.1 handset and smartphone maker. Article

And finally… @The Register: 'Guess what: If you use the internet, you're the subject of experiments.' Article

News From The Fierce Network:

> Samsung's mobile sales and profit dip in Q2 amid intensifying competition from China Post
> Apple iPhone 6 will support VoLTE, says Mavenir's CEO Post

Webinars

> LTE Broadcast - Evolving and going beyond mobile - Tuesday, August 26th, 1pm ET/ 10am PT

Tune-in to this webinar to learn more about Qualcomm's perspective on the various aspects of the evolution, and how our offerings enable operators to offer LTE Broadcast services today. Register Today!

> Consumerization and the CIO - Now Available On-Demand

From devices to services to apps, end users have a lot of choices - and those choices are bleeding into enterprise IT faster than ever. How do these changes affect IT strategy, budget and infrastructure? Register to watch now!

> The New Reality: LTE Solutions for Fixed Applications - August 27th | 2pm ET / 11am PT

Trends show that fixed wireless operators seek to benefit from LTE capacity and standards momentum. However, most LTE solutions remain mobile-centric, neglecting the requirements of fixed networks, like simplified cores, Layer 2 services, etc. This Webinar will explore how operators, municipalities, utilities and others can leverage LTE in a seamless migration and what it means for them and their customers — today and tomorrow. Reserve your spot today!

> CSPs Using Predictive Analytics to Solve Some of Their Biggest Problems - Thursday, September 25th, 10amET/7amPT

Learn how some of the more forward-thinking CSPs are using predictive analytics to up-sell services, increase ARPU and eliminate fraud and risk. Register Today!

Events

> Super Mobility Week - September 9 ? 11, 2014 - Las Vegas, NV

Super Mobility Week powered by CTIA is North America's largest forum for the mobile innovations that power your connected life. Thousands of mobile professionals and executives, 1,100+ exhibitors, as well as 1,000+ media and analysts from across the globe will gather in September for this event. Learn more at www.supermobilityweek.com.

> Don't Miss this FierceWireless 5G Breakfast at Super Mobility Week! - September 9, 2014 - Las Vegas, NV - Sponsored by Ericsson, Intel, Nokia, and SOLiD

Join Kris Rinne, AT&T; Nicola Palmer, Verizon Wireless; and other industry experts as they explore how to get from today's networks to the 5G network of the future. Seats are limited. Register Today!

> Don't Miss this FierceWireless IoT Breakfast at Super Mobility Week! - September 10, 2014 - Las Vegas, NV - Sponsored by AT&T, RacoWireless, and Sierra Wireless

Join Matt Thompson, Microsoft; Alec Saunders, BlackBerry; and other industry experts as they delve into the market segments where IoT technologies are blossoming now, and explore where the next opportunities may lie. Seats are limited. Register Today!

Marketplace

> Whitepaper: Next-generation OSS is critical to delivering service agility in new virtualized networks

This white paper outlines the key role the OSS will play in enabling CSPs to deploy and realize anticipated benefits from service agility, operational flexibility and cost optimization. Download today.

> eBook: 5 Key Strategies for Successful Mobile Engagement

Read this eBook to discover how you can deliver highly targeted, personalized content and services to your customers across all mobile channels – and the key strategies that are critical to a successful mobile approach. Download today!

> eBook: LTE Advanced Status Report

LTE-Advanced is the next iteration in wireless network technology that is designed to enable faster data speeds and greater network capacity. This eBook from FierceWireless will take an in-depth look at LTE-Advanced and how it is being deployed in the U.S. and overseas. Download this free eBook today!

> eBook: Keeping Wireless Networks and Devices Secure

With the growth of smartphones and tablets, plus the onslaught of the Internet of Things, there is an even greater need to ensure that mobile networks are secure. FierceWireless explores the various types of security threats that operators must be on the lookout for as well as discusses various solutions to preventing any type of breach. Download this eBook today!

> Whitepaper: VoLTE - Using Policy to Deliver High Definition Voice Services

Learn how operators are delivering improved voice services while gaining the cost efficiencies of LTE. Download this free white paper today.

> eBook: eBrief | Connected TV Advertising's Growing Potential

The lack of industry standards coupled with an uncertain business model is making connected TV ads a challenge, but many companies are preparing for what could be a huge opportunity. In this eBrief, FierceCable discusses the future of connected tv and its advertising marketplace. Download Today!

> Whitepaper: Next Generation Technical Support

The next generation technical support whitepaper provides insights into how these next generation support models can be used to reduce risk and enhance customer satisfaction. Download Now!

> Whitepaper: Cloud RAN

This whitepaper provides an overview of the Cloud RAN architecture. It also offers exhaustive insight into how you can leverage concepts like 'Active Antenna Array', 'Multi-band Radio Remote Heads', 'Centralized Baseband Units', 'Radio Network Controllers' etc. to develop and deploy cutting edge Cloud RAN solutions to improve network performance that can help improve your ROI. Download Now!

> Whitepaper: Realizing Open Flow Switches with Aricent Frameworks

This whitepaper highlights the benefits of Aricent's OpenFlow frameworks, and explores how they can be leveraged to build pure or hybrid OpenFlow switches for deployments across campus, datacenter, enterprise, and service-provider networks. Download Today!

> Whitepaper: Increasing LTE Revenues: Top 10 Innovations and Operator Examples

Download this guidebook to learn about 10 leading service innovations to increase LTE revenue, examples and results from multipe operators worldwide and key BSS requirements to enable these services and reduce time to market. Download Today.

Jobs

> Director, DAS Venue Development) - San Francisco, CA. / Bay Area
> Lead Engineer - Converged Technologies - Monroe, LA
> Director, Consumer Products and Operations - Ridgeland, MS (US - 39157)
> VP, oDAS (Outdoor Distributed Antenna Systems) - Newport Beach, CA / Atlanta, GA / Other Major Metro
> DAS DESIGN ENGINEERING MANAGER - Atlanta, GA. and Newport Beach, CA.
> Senior Engineer - System Automation - Monroe, LA
> Client Account Executive- Memphis, TN - Memphis, TN
> Program Director - ITS Security Services - Arlington, VA - US Active Secret Clearance - Arlington, VA (US)
> Sr Network Administrator with TS/SCI - Bethesda, MD (US)
> Principal Confirguration Analyst - Warrenton, VA (US)




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