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2014/08/14

Twitter revamp of Direct Messages holds promise for brands

Is the sharing economy just a marketing trick? | The church must go social, Vatican official says | HotelTonight is Instagram's first startup advertiser
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August 14, 2014
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The Big StorySponsored By
Is the sharing economy just a marketing trick?
Companies such as Airbnb and Lyft aren't really about sharing, Noam Scheiber writes, arguing that instead they're about lowering transaction costs and monetizing underused assets. Branding the sector as involving "sharing" and "collaboration" is a smart way for companies to sidestep regulators, but it doesn't say much about their real function, Scheiber writes. The New Republic (free registration) (8/13)
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Connecting & CollaboratingSponsored By
The church must go social, Vatican official says
Catholics should maintain a presence on social media and use digital technologies to counter "bullies" and bring their message to new audiences, Monsignor Paul Tighe, the pope's top social media adviser, told a technology conference held by the Archdiocese of Los Angeles. "If we withdraw, then we're leaving those areas to the trolls," Tighe said. Los Angeles Times (tiered subscription model) (8/13)
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Top tools and trends for 2014.
Download our 2014 Digital Trends report, created in partnership with eConsultancy, to discover the trends that are driving exceptional customer experiences. Based on a global survey of more than 2,500 marketers, our report found that customer experience, mobile marketing, and content marketing are major business imperatives for 2014. Get the report now to uncover more insights for the coming year.

Marketer MomentsSponsored By
HotelTonight is Instagram's first startup advertiser
Startup hotel booking application HotelTonight has launched a monthlong Instagram ad campaign that shows people in everyday situations fantasizing about their dream vacations. Instagram's advertising unit is still in its infancy and until now has been used only by big-name brands such as McDonald's, Taco Bell and Gap. Adweek (8/13)
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Connecting with the U.S. Hispanic Market
U.S. Hispanics are ahead of the curve when it comes to digital, presenting a huge opportunity for marketers looking to connect with them. Visit Think with Google to learn three important lessons marketers need to know when speaking with this growing audience.

Platform NewsSponsored By
Facebook to reveal ad viewing, purchases across devices
Facebook on Wednesday announced that it would begin to inform advertisers about which devices consumers use to interact with an ad or take an action, such as buying a product. The move is seen as an attempt by Facebook to demonstrate the effectiveness of its mobile ads. Bloomberg (8/13), Advertising Age (free access for SmartBrief readers) (8/13)
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Twitter's revamp of Direct Messages holds promise for brands
Twitter is preparing to revamp its Direct Messages service in a way that holds promise for brands to better engage consumers, writes Jon Russell. Separately, Twitter is explaining to clients the implications of its acquisition of data-management firm Gnip and is listening to their concerns. TheNextWeb.com (8/12), Advertising Age (free access for SmartBrief readers) (8/13)
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The Inbound Website: Content Targeting & Lead Nurturing
This eBook takes you through ways to use content targeting, nurturing and personas to increase relevancy and engagement with your visitors. Learn where to focus and how to use analytics to optimize your digital experience. Download the step-by-step guide to transform your website into an inbound machine.

Measurement MattersSponsored By
Tech firms mine consumers' photos for brand clues
Selfies and socially shared photos can provide a wealth of consumer information around brand affinity and interest, and several companies are developing advanced tools to analyze this freely available information. Ditto Labs, which works with Kraft, Coca-Cola and Cadillac, uses consumer photos to find out how products are actually being used. Mashable (8/13)
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TRUSTe 2014 US Consumer Confidence Privacy Report
Consumer trust is falling. 55% of consumers (down from 57% in 2013) say they trust businesses with their personal information online. For a valuable barometer of consumer confidence, business impact and recommended business practices, download the TRUSTe research report now.

Social Shareable
"Salmon cannon" shoots fish over obstacles
Government fish and wildlife officials are testing the use of pneumatic tubes to propel salmon over dams and other obstacles, helping them to reach their breeding grounds. "It's OK to laugh, this is utterly ridiculous," says Todd Deligan of fish-cannon manufacturer Whooshh Innovations. The Verge (8/11)
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SmartQuote
If I looked at two years of your photos, I could tell a lot about you."
-- David Rose, CEO of Ditto Labs, as quoted by Mashable
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 Andy Sernovitz, Editor at Large
Andy Sernovitz is the New York Times best-selling author of "Word of Mouth Marketing: How Smart Companies Get People Talking" and the blog "Damn, I Wish I'd Thought of That!" He runs WordofMouth.org, where marketers and entrepreneurs learn to be great at word of mouth marketing, and SocialMedia.org, the community for social media leaders at the world's greatest brands.
 
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