Workshop Leaders include:
Kevin Gardiner, Director, Store Operations and Strategy, Macy’s | 
Michael Moseman, Director, Customer Contact Center, Brooks Brothers | | 
David Tull, Customer Engagement Manager, JackThreads See our complete list of Workshop Leaders here! | Looking to harness the power of Omnichannel? Implement best practice in your Operations & Fulfillment or Call Center efforts? Need some insight on how to cut costs via effective contract negotiations? Led by top brands and thought-leaders, our pre-conference workshops are an important part of the Operations Summit experience. Our 2015 Workshop lineup includes: - How to Turn Omnichannel from Retail Disruptor to Game-Changer
- Operations & Fulfillment Best Practices
- Negotiate Like the Pros – Contract Negotiations & Other Real World
- Strategies to Cut Your Parcel Costs 5-25%
The Operations Summit Pre-Conference Workshops are specifically designed to provide you half-day hands-on instruction that you can bring back to your organization and put into effect immediately – it’s also a great way to train your team on timely topics and economical compared to other training. Don’t miss out – book your workshop when you register for Operations Summit 2015 – and remember, our early bird pricing expires soon! We look forward to seeing you in April! |
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