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- Not-So-Hidden Fees
- Teenagers Will Argue About Literally Anything, Like Chicken Nuggets
- 9 of the Worst Date Stories We've Ever Heard
- Congratulations M'am, It's a Game-Winning Hairline
- So That's Why You Wait Three Days
- Apology of the Day: Comcast Sorry for Changing Subscriber’s Name to A-Hole
- Well, That's Sure Something
Jesus Helps Those Who Helps Themselves. And Study. Posted: 31 Jan 2015 01:00 PM PST |
Posted: 31 Jan 2015 12:00 PM PST |
Posted: 31 Jan 2015 11:00 AM PST |
Posted: 31 Jan 2015 10:00 AM PST |
Teenagers Will Argue About Literally Anything, Like Chicken Nuggets Posted: 31 Jan 2015 09:00 AM PST |
9 of the Worst Date Stories We've Ever Heard Posted: 31 Jan 2015 08:00 AM PST |
Congratulations M'am, It's a Game-Winning Hairline Posted: 31 Jan 2015 07:00 AM PST |
So That's Why You Wait Three Days Posted: 31 Jan 2015 06:00 AM PST |
Apology of the Day: Comcast Sorry for Changing Subscriber’s Name to A-Hole Posted: 31 Jan 2015 05:00 AM PST Here’s yet another reason to join the cord-cutting revolution. A man in Spokane, Washington was surprised to find out that Comcast had changed his name from Ricardo Brown to “a**hole” Brown on his most recent bill. He and his wife Lisa had been trying to cancel their cable subscription with the company, which should have been a very simple process. But it was not. They first reported the issue to consumer advocate Christopher Elliott, who wrote:
His wife said she was not being rude, but the Comcast customer service agent decided to get back at them for not taking the offer in the most passive aggressive and childish way possible. Elliot spoke with a Comcast rep who eventually apologized. “We have spoken with our customer and apologized for this completely unacceptable and inappropriate name change,” he said. “We have zero tolerance for this type of disrespectful behavior and are conducting a thorough investigation to determine what happened. We are working with our customer to make this right and will take appropriate steps to prevent this from happening again.” The company also promised to fire the employee responsible and has offered to both waive the $60 cable cancellation fee (how generous) and provide a refund of their two years of cable service. Submitted by: (via Elliott) |
Posted: 31 Jan 2015 04:00 AM PST |
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