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2015/10/15

3 Ways to Jumpstart Your Self-Service Experience

     
 

Dear Colleague,

By now, we ALL know that consumers demand an integrated and seamless experience across channels and increasingly turn to self-service for a first point of contact for customer service. The omni-self-service channel conversation has been happening for a while, but what does it mean for your business? How will you take action?

Let THE COMMUNITY of Aspect Professional Services help you jumpstart your self-service capabilities now and join us for a live webinar: 3 Ways to Jumpstart Your Self-Service Experience:

  1. Gain insight into the realities of the customer experience with a MAP.
  2. Think beyond the APP with a holistic mobile strategy including Text IVR and disposable apps.
  3. Design for today and the future to be flexible across all channels.

Gain key insights and hear real-life examples of how companies are using different self-service capabilities to successfully provide service on the go, increase loyalty, and improve customer/agent rapport. Register today and be one step closer to improving your self-service capabilities.

Date: October 29
Time: 11:00AM PDT / 1:00PM CDT / 2:00 PM EDT


 
     
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