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2023/08/19

Google Workspace updates from August 18

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Update(s) in this email:

Google Workspace Updates Weekly Recap - August 18, 2023


August 18, 2023, 4:00 pm

2 New updates 

Unless otherwise indicated, the features below are available to all Google Workspace customers, and are fully launched or in the process of rolling out. Rollouts should take no more than 15 business days to complete if launching to both Rapid and Scheduled Release at the same time. If not, each stage of rollout should take no more than 15 business days to complete.


Get started with smart canvas in Google Sheets 
When opening a new spreadsheet or tab in Google Sheets, you will now see "Type @ to insert" to help you start using the smart canvas features available in Sheets. 
Get started with smart canvas in Google Sheets

A new look for Google Docs, Sheets, and Slides apps on Android devices 
We're introducing a modernized visual design for the Google Docs, Sheets, and Slides apps on Android devices. In the coming weeks, Android users will notice a refreshed look for things like the editing toolbar, icons, background colors, and more. 
A new look for Google Docs on Android devices
Refreshed visual design of Google Docs app

Previous announcements

The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.


Programmatically read and write working locations with the Calendar API, now generally available 
Previously available in beta through our Developer Preview Program, the ability to read and write a user's working location using the Calendar API is now generally available. | Available to Google Workspace Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Plus, Education Standard, the Teaching and Learning Upgrade and Nonprofits customers, as well as legacy G Suite Business customers only. | Learn more about Calendar API

Google Voice users can manage incoming calls across individuals and groups 
Admins can now designate specific Voice users as managers of a ring group, allowing them to make changes from voice.google.com instead of the Admin console. | Available to Google Voice Starter, Standard and Premier customers only. | Learn more about managing incoming calls. 

Resolve conflict accounts faster with the new Conflict Accounts Management tool 
We're introducing an automated workflow to help reduce the manual effort needed to turn unmanaged accounts into managed accounts. Unmanaged accounts are users who independently created a Google account using one of your organization's domains. | Learn more about the new Conflict Accounts Management tool


Completed rollouts

The features below completed their rollouts to Rapid Release domains, Scheduled Release domains, or both. Please refer to the original blog posts for additional details.


Rapid Release Domains: 

Resolve conflict accounts faster with the new Conflict Accounts Management tool


August 18, 2023, 2:21 pm

What's changing 

We're introducing an automated workflow to help reduce the manual effort needed to turn unmanaged accounts into managed accounts. Unmanaged accounts are users who independently created a Google account using one of your organization's domains. 




Admins can access the feature within the Admin console under Account settings > Conflicting accounts management. Here, they can specify their preferences for how to resolve unmanaged accounts when provisioning users for their domains. This preference will apply only when users are provisioned using the public Directory API with URL parameter resolveConflictAccount set to true. 

  • Automatically invite users to transfer unmanaged accounts 
    • Admins can specify how many daily follow-up messages should be sent.
    • If a user declines or does not accept the transfer invitation, admins can specify which next steps should be taken. 
    • Further, admins will have the option to take over the email address of users who decline or ignore the invite. 

  • Replace unmanaged accounts with managed ones 
    • Note that data owned by the account will not be imported.
    • The user will receive a temporary account address, which they'll need to manually replace with a @gmail.com address of their choice. 
    • They'll receive an email notification of this, and are informed they cannot use the original email any longer. 
    • Refer to this documentation for more information

  • Don't create new accounts if unmanaged accounts exist.



Who's impacted

Admins and end users


Why you'd use it 

Conflict accounts refer to personal Google accounts that get registered with a corporate email address. These accounts cannot be managed by admins, which is outside of the scope of protection admins can apply to keep work data secure. Further, reconciling conflicting accounts creates churn for admins and adds to the workload of onboarding users to Google Workspace & Google Cloud.


While admins can mitigate these accounts using the transfer tool or the "UserInvitation" API functionality, the Conflict Accounts Management tool is a scaled solution for larger customers, helping reduce time spent migrating to business accounts and accelerating adoption of Google Workspace and Google Cloud.

Getting started


  • Admins: 
    • Visit the Help Center to learn more about using the Conflict Accounts Management tool and unmanaged accounts.

  • End users: Depending on your admin configuration:
    • You'll be invited to transfer your account — if accepted, your admin will have the ability to manage your account.
    • If you do not accept the request, your admin may replace your unmanaged account with a managed one. In that case, you'll receive a new @gmail.com address and retain your content in this unmanaged, personal Google account.

Rollout pace



Availability

  • Available to all Google Workspace customers

Resources


Previous Posts:

Google Voice users can manage incoming calls across individuals and groups
Programmatically read and write working locations with the Calendar API, now generally available
Google Workspace Updates Weekly Recap - August 11, 2023
Set Context Aware Access policies for 1P & 3P applications to access Workspace APIs
Add annotations to your presentations in Google Slides
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