Inspection of Embassy Bangui, Central African Republic

You are subscribed to Reports for Department of State OIG. Manage Subscriptions Inspection of Embassy Bangui, Central African Republic 06/30/2024 04:16 PM EDT What OIG Inspected OIG inspected the operating environment, executive direction, policy and program implementation, resource management, and information management operations of Embassy Bangui. What OIG Recommends OIG made 18 recommendations to Embassy Bangui. In its comments on the draft report, the embassy concurred with 14 recommendations, disagreed with 2 recommendations, and neither agreed nor disagreed with 2 recommendations. OIG considers 16 recommendations resolved and 2 recommendations unresolved. The embassy's response to each recommendation, and OIG's reply, can be found in the Recommendations section of this report. The embassy's formal response is reprinted in its entirety in Appendix B. What OIG Found • The Ambassador and Deputy Chief of Mission led Embassy Bangui in a professional and collaborative manner consistent with the Department of State's leadership and management principles, particularly related to communication and fostering resilience. • The 1-year tours of U.S. direct-hire staff, many of whom had limited or no prior experience in their current positions, affected continuity of operations and the embassy's ability to implement and sustain Department best practices. • The embassy did not fully complete bilateral joint evaluations of programs funded by the Bureau of International Narcotics and Law Enforcement Affairs and the embassy's end-use monitoring program did not fully meet Department standards. • The Public Diplomacy Section's grant files did not consistently meet the Department's Federal Assistance Directive standards for documentation. • The Consular Section lacked standard operating procedures, and it was unable to accept U.S. citizen registrations for alerts and messaging. The embassy's public entrance lacked consular signage and information. • The lack of standard operating procedures in General Services significantly hampered key areas such as property management and motor pool operations, resulting in multiple deficiencies. • The lack of consistent oversight led to a persistent pattern of inventory loss, to include instances of theft and fraud by local staff resulting in multiple dismissals over the past 2 years. • Records management and storage did not comply with Department standards. • Spotlight on Success: The embassy leveraged the re-opening of the American Center after a 6-year closure to engage key audiences in an otherwise highly constrained public diplomacy environment.

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