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2011/03/01

Least Cost Routing's Role in Customer QoE - Internet Telephony

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March 01, 2011

Least Cost Routing Plays a Role in Customer Quality of Experience

 By Susan J. Campbell, TMCnet Contributing Editor

In the market today, most telephony users don’t think about the complicated process that must take place in order to complete one phone call. All they really care about is whether or not the call can be completed on the first attempt.

What is easily hidden is the complicated network of telephone exchanges and routes throughout the world that must exist to connect calls. With so much involved, least cost routing is a primary focus for operators as they want to be able to deliver that service for the lowest price possible.

As captured in this VoiParty (News - Alert) Success piece, cost is a primary factor when connecting calls between carriers, regions, countries and even callers. It is also a primary concern for consumers when they are selecting the right provider to satisfy their ... Read More >>>


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