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To support the launch of a new consumer products division, a Fortune 500 wireless communications company has put its confidence in cloud-based contact center solutions software provider inContact
For the Oklahama's struggling job market, Sprint came as the harbinger of good news -the wireless communication giant is planning to hire as many as 250 employees for the Oklahoma City Call Center. The region currently has 6.2 percent unemployment rate. The announcement is believed to boost up the region's job growth and economic recovery.
In order to make quality improvements in both process and service delivery of contact centers, National Medical Management, a Pompano Beach, FL company that provides marketing services to the pharmaceuticals industry, has launched a second call center location in Panama with deployment of 3CLogic's Cloud Based Contact Center Service. National Medical Management generates online leads, increasing business performance and productivity rates for pharmacies nationally.
Parkmobile USA, Inc., an Atlanta-based company that sells a mobile application allowing vehicle owners to pay parking fees via their mobile phone, has extended its Pay by Phone service to parking lots operated by public railway operator CARTA in the Chattanooga, Tenn., area.
Parkmobile USA, Inc., an Atlanta-based company that sells a mobile application allowing vehicle owners to pay parking fees via their mobile phone, is extending its Pay by Phone service to 30 surface parking lots run by Preferred Parking in and around the uptown Charlotte area beginning Monday.
Information technology major HP Enterprise Services announced that the County of San Diego, Calif., has selected HP to manage the $700 million information technology outsourcing contract. The outsourcing contract is expected to strengthen the county's technical stability, reduce IT spend and introduce innovative technologies to better serve residents and employees. As per the agreement, HP will streamline processes, consolidate operations, modernize technology and improve consistency and performance across the organization.
Many states in U.S. are still suffering from the aftermath of the economic downturn and Georgia, with its double-digit unemployment rate, is no exception. Strangely, the Call Center industry in Georgia appears to be very much intact and posted phenomenal growth even during the bleak period of recession.
J.D. Power and Associates recognized Safeco Insurance Service for call center customer satisfaction excellence for a second consecutive year under The Call Center Certification Program and acknowledges Safeco's strong commitment to provide An Outstanding Customer Service Experience.
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