Cloud-based Call Center Company Five9 Awarded for CRM Excellence

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The latest news from the Outbound Call Center Online Community. Sponsored by Five9. Powered by TMCnet. ITEXPO West begins in: 84 Days. REGISTER NOW! Feature Articles Cloud-based Call Center Company Five9 Awarded for CRM Excellence Cloud-based call center software company Five9 (News - Alert) has been named by Technology Marketing Corporation (TMC) as a recipient of a Customer Interaction Solutions magazine 2011 CRM Excellence Award for its Five9 Virtual Call Center. Customer Interaction Solutions has been the premier publication in the CRM, contact center and teleservices industries since 1982 FE VELCOM Selects Teradata Relationship Manager Looking to create individualized marketing offers to prospects and customers, FE VELCOM, the Belarus mobile telecommunications operator has selected Teradata Relationship Manager (TRM). Cloud9 Announces Summer'11 Release of SaaS Forecasting and Pipeline Management Solution for Salesforce CRM Customers The latest release of Cloud9 services addresses the one-of-its-kind pipeline management process and forecast challenges that the larger sales establishments face. Being a world leader in on-demand pipeline management and sales forecasting solutions, Cloud9's Summer'11 release is aimed at reducing and handling these challenges. The Cloud9 application tab in the SalesForce CRM system will now enable operation personnel in sales to pre-configure and sort pipeline and forecast views, and then share them with individual sales leaders or sales groups, sales analysts, and sales reps. US Subsidiary of Leading Japanese Pharma Company Opts for StayinFront The US subsidiary of a top Japanese pharmaceutical company has recently selected StayinFront EdgeRx platform. StayinFront, Inc., is a premier global provider of customer relationship management systems and mobile sales force effectiveness tools. Its EdgeRx platform is on-demand CRM with superior performance in the field and home office. Chula Vista uses WhosOn Live Chat to Boost Bookings Chula Vista, a privately owned resort dating back to the 1880s, has decided to install WhosOn Live Chat software to attract business travelers and conferences. Veritape and ExoIS Partner To de-scocape Contact Centers from PCI DSS In order to offer cloud hosting, datacenter outsourcing, compliance SaaS solutions and storage services, Veritape 's CallGuard plug-and-play technology will be the essential part of ExoIS' updated PeepSafe portal. Meltwater Buzz Engage Social Marketing Tool for Businesses Unveiled The Meltwater Group announced that Meltwater Buzz Engage, a new module in the Meltwater Buzz product suite, is available now. Bestoutcome Joins Hands with SugarCRM to Boost Revenue from SugarCRM Activities Bestoutcome, a provider of PM3 (project management software tool) and Programme and Project Management Company, has announced a business partnership with SugarCRM. The new partnership will help Bestoutcome generate revenue of 30% and more from SugarCRM activities. View all Communities

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