Value Place Teams-Up with ContactPoint to Improve Customer Service and Increase Sales

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The latest news from the Outbound Call Center Online Community. Sponsored by Five9. Powered by TMCnet. ITEXPO West begins in: 77 Days. REGISTER NOW! Feature Articles Value Place Teams-Up with ContactPoint to Improve Customer Service and Increase Sales Sales and customer service company ContactPoint recently announced an addition to its hospitality sector client portfolio. In a press release, the company announced that the nationwide extended stay hotel chain Value Place has hired ContactPoint to record and score customer phone calls. Snowbound Software and NetXposure Enter into Technology Partnership Snowbound Software, a market provider of document viewing and conversion solutions has entered into a technology partnership with NetXposure, providers of Digital Asset management solutions. InSo Announces Free Month of Service with 12-month Contract Celebrating its 11th anniversary, InSO, a full service inbound call center, contact center and business process outsourcing services provider, recently announced a free month of service to customers that sign up for a 12 month contract. A known international call center, InSo offers various services like sales, order taking, customer service, customer retention, cross-sell, up-sell, technical support, outbound telemarketing, back office support such as virtual receptionist, data entry, survey, third party verification and many more. Amazon S3 Offers LiveTime Customers Reliable Backup Services The addition of Amazon S3 backups for disaster recovery to LiveTime's public and private cloud solutions is a welcome value-add on for the company's many SaaS customers. Customers Reveal Frustration with IVR Systems: Interactions Study Interactions Corporation, a provider of patented technology for automated voice and other interactive systems, released the findings of a study on consumer perceptions of Interactive Voice Response (IVR) Systems. Value Place Teams-Up with ContactPoint to Improve Customer Service and Increase Sales Sales and customer service company ContactPoint recently announced an addition to its hospitality sector client portfolio. In a press release, the company announced that the nationwide extended stay hotel chain Value Place has hired ContactPoint to record and score customer phone calls. SalesNexus Allows Instant Automatic Upload of ACT! Databases SalesNexus announced that users of its online CRM and Email Marketing solution can now upload ACT! Databases to the Web instantly and automatically. The SalesNexus online CRM helps sales teams to generate more leads close more sales and retain customers for a longer period. Null Joins Chatter Box as Chief Operating Officer Chatter Box Call Center, a Business and Knowledge Process Outsourcing Technology / IT company, announced that Lawrence Null has joined the company as the new Chief Operating Officer. View all Communities

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