 | | FROM THE NEWS DESK
 Mobile business intelligence takes service to customers
[Linda Tucci, Senior News Writer]
The adoption of mobile business intelligence (BI) applications has lagged behind that of other mobile apps. The reasons range from the technical difficulties of delivering interactive reports to small screens and fears about security to showing a return on investment.
As the more format-friendly tablets gain ground, the appetite for mobile BI is expected to rise sharply -- and not just among the iPad-armed executive class. About 70% of 200 IT leaders recently surveyed about mobile BI by independent advisory Dresner Advisory Services LLC expect a quarter of their user base to utilize BI exclusively through mobile devices in two years; 25% expect half of their users to do so. Mobile devices will eclipse the use of laptops for mobile BI applications within the next three to five years, Forrester Research Inc. predicts. Enterprises that do not act now to make BI part of their anytime, anywhere computing strategy "risk falling behind," warned Forrester analyst Boris Evelson.
>> Read more in the full story.
FEATURED TIP
 Services-oriented architecture helps CIO spur business growth
[Christina Torode, News Director]
SearchCIO-Midmarket.com recently spoke with Neal Kaderabek, CIO and executive director of Hallmark Services Corp. (HSC), about his company's IT business transformation project. Kaderabek positioned HSC for growth by re-engineering business processes and replacing dated IT systems through a services-oriented architecture strategy and agile project management methodology. HSC administers the health insurance policies of more than 1.4 million members and is a division of Health Care Services Corp. (HCSC).
Can you share what was happening in the market HSC serves that made the leadership decide it was time to rebuild the company's IT infrastructure?
Neal Kaderabek: There were three main drivers for this change, the first being a strategy of positioning, making ourselves ready for the future. We believed that without this modernization that we embarked on here at Hallmark, that we would not be as agile, or as flexible as we needed to be in a health care reform marketplace. So as part of that positioning, is we expect our membership to double in size from our current state, by 2014.
> Read the interview with Kaderabek | | | | Benefit from ITIL without going all the way
The IT Infrastructure Library (ITIL) model portrays a way of doing IT 'right.' Find out how one CIO applied a different ITIL thought process and focused on unlocking business value and improving processes across his organization.
| A CIO's SOA strategy fuels business renovation
Many experts believe that SOA thwarts growth within a business -- but CIO Neal Kadarabek isn't buying it. Discover how his SOA strategy generates business growth at Hallmark Services.
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CIO SYMMETRY AND TOTALCIO
Phone hacking scandal reveals lack of corporate culture
News Corp. chairman Rupert Murdoch's testimony about the British phone hacking scandal revealed a corporate culture that had no control over risk or ethics. A green data center starts with a bucket of white paint
As more companies look toward carbon-friendly green data centers, they're ignoring one enemy of data center cooling -- a black roof. IPad Bluetooth keyboards, iPad's own keyboard vulnerable to hackers
You're wary of iPad Bluetooth keyboards, but hackers are now literally peering over your shoulder and harvesting your passwords optically. Comic-Con: IT innovation lessons from dudes in Stormtrooper suits
The freaks and geeks who gathered at last week's Comic-Con displayed a mantra applicable to IT innovation: Don't settle. The coolest stuff is still out there. State Street tech layoffs: IT transformation's dark side
IT transformation driven by new technologies like cloud computing can do wondrous things for a business and CIO careers. But there's a dark side, too.
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