Sponsor

2011/07/14

Looking to Enhance Your Customer Experience and Generate New Revenue?

If you have trouble viewing this email, click here to view online.

Looking to Enhance Your Customer Experience and Generate New Revenue?
Start with Your Contact Center


If there's any doubt that customer experience is growing more vital to a company's survival by the day, consider this: 86 percent of consumers say they have stopped doing business with a company due to a bad customer experience, up nearly 30 percent from a few years before.

Customer experience is critical to success and an essential strategic differentiator. Companies today need to constantly identify and capitalize on opportunities to enhance the way customers experience their brand, strengthen customer engagement, and deepen customer loyalty.

One place where companies are increasingly focusing their attention is their contact centers, which provide an important opportunity to both serve and sell to customers. However, fully realizing the Service to Sales opportunity can be a difficult challenge. Companies need to employ a strategic and systematic approach that leverages industry best practices, innovative technologies, intensive training, and top-down culture change that supports and drives both service and sales.

By downloading this white paper from TeleTech, you'll learn the six critical steps your company must take to get started on maximizing the Service to Sales opportunity.


This email was distributed by: Technology Marketing Corporation, 800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 As a valued reader or attendee of TMC's publications and events, you will occasionally receive carefully-screened
offers and free product information via email. If you no longer wish to receive this type of email, please go to http://www.tmcnet.com/enews/subs.aspx?eml=ignoble.experiment@arconati.us to adjust your preferences.

No comments:

Post a Comment

Keep a civil tongue.

Label Cloud

Technology (1464) News (793) Military (646) Microsoft (542) Business (487) Software (394) Developer (382) Music (360) Books (357) Audio (316) Government (308) Security (300) Love (262) Apple (242) Storage (236) Dungeons and Dragons (228) Funny (209) Google (194) Cooking (187) Yahoo (186) Mobile (179) Adobe (177) Wishlist (159) AMD (155) Education (151) Drugs (145) Astrology (139) Local (137) Art (134) Investing (127) Shopping (124) Hardware (120) Movies (119) Sports (109) Neatorama (94) Blogger (93) Christian (67) Mozilla (61) Dictionary (59) Science (59) Entertainment (50) Jewelry (50) Pharmacy (50) Weather (48) Video Games (44) Television (36) VoIP (25) meta (23) Holidays (14)

Popular Posts