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Five Great Webinars Next Week! High Maintenance Customers: Strategies for Handling All Customer Types Profitably Tuesday November 15, 2011 TIME 12:00PM ET/ 9:00AM PT Sponsored by: inContact Delivering the 'optimal mobile backhaul' experience Wednesday November, 16, 2011 11:00 AM ET/ 8:00 AM PT   Sponsored by: Aricent 24/7 Asset Monitoring: Do you know where your inventory is? Thursday November 17, 2011 12:00 PM ET/ 9:00 AM PT Sponsored by:SPRINT SERIES 3: True Staff Optimization 3-Part Series on Forecasting, Planning, and Analysis for Complex Contact Center Operations Thursday, November 17, 2011 2:00pm EST/ 11:00am PST Sponsored by: Bay Bridge Decision Technologies The Customer Information Hub Comes of Age Integrating Social and Enterprise Content Drives Customer Service Insight Thursday, November 17, 2011 2:00pm EST/ 11:00am PST Sponsored by: Coveo Click here for Upcoming Webinar Schedule Recent Webinars Webinars You may have Missed » Appraising Call Center Performance and Leveraging the Cloud » Private clouds for development: Exposing and Solving the Self Service Gap » SaaS-Based Clientless Remote Support: A New Advantage for Managed Service Providers » Real World SIP Success in the SMB Marketplace with Allworx » Building & Operating a NOC or Help Desk: It's Easier Than You Think.

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