Salesforce Unveils Radian6 Social Marketing Cloud - Cloud Communications

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Featured Articles » Cloud Cruiser, SHI and HP Partnership Leads to Lower Risk, Increased Savings from the Cloud » Cloud-Based Workforce Management Works for Call Center Scheduling » The Potential in Combining Cloud CRM with BPM » Welcome to the Social Enterprise: Salesforce Unveils Radian6 Social Marketing Cloud   Sponsored By: Cloud magazine Introducing Cloud Computing Magazine - Premiering January 2012 Cloud Computing is the industry's definitive source for all things cloud - from public, community, hybrid and private cloud to security and business continuity, and everything in between. This quarterly magazine assesses the most important developments in cloud computing not only as they relate to IT, but to the business landscape as a whole. Subscribe today.   Top Stories » TwinStrata Announces Support for Rackspace Cloud Files Online Cloud Storage Solution » NewVoiceMedia Unveils Cloud-Based IVR Service that Meets PCI Compliance » Agilisys Cloud Services Signs Fully-Managed Service Agreement with PDX » Verecloud Named in Gartner's 'Who's Who in Cloud Services Brokerage' Report   From The Expert Corner November 30, 2011 Welcome to the Social Enterprise: Salesforce Unveils Radian6 Social Marketing Cloud By Tammy Wolf, TMCnet Web Editor Did you know that Salesforce + your company = Like? If not, today’s announcement from enterprise cloud computing leader Salesforce.com from Cloudforce New York 2011 is going to have companies looking to strengthen their customer relationships through the social media channels more than elated. Salesforce unveiled today its all-new Social Marketing Cloud, powered by Radian6, an innovative solution that combines today’s booming world of social media with marketing by leveraging new functionality across social monitoring, insights, engagements, workflows and websites. As a result, companies can transform the millions of social conversations occurring about their brand, products and industry into active engagements that will in turn cultivate customer relationships. “Social media is the single biggest change in marketing in the last decade. Social enterprises recognize that social media provides real-time opportunities to delight customers and prospects. The Radian6 Social Marketing Cloud will enable every company to be at the forefront of this exciting industry shift,” said Marcel LeBrun, senior vice president and general manager for Salesforce Radian6, in a prepared statement... Read More   Featured Video Interview with Telx   TMCnet Free Premium Content » Most organizations have a customer care infrastructure that evolved within channel boundaries. » System Integrator NACR Explores SIP Communications Benefits » Using Interactive Notifications to Improve Patient Care and Business Operations in the Healthcare Industry    Latest Blogs » Altigen's iFusion: Fuses the Desk Phone & iPhone » TMC Heads to Boston for Video Interviews of Industry Companies   Featured Channels » Cloud Storage » Cloud Based Predictive Dialer » Cloud Communications » Cloud CRM   Webinars Download One of Our Webinars Today to learn about new opportunities to enhance your business. http://www.tmcnet.com/webinar/   Contact Us   Company Directory    |    All Editors' Info   Become a TMCnet Columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.

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