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2012/01/11

Gartner Ranks Avaya Against Contact Center Providers


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When you partner with Avaya, you get proven results.

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We've garnered honors from several organizations.
See what Gartner says in the Magic Quadrant report.

It's no wonder the 2011 Gartner Magic Quadrant for Contact Center Infrastructure report placed Avaya in the leaders' quadrant. For 3 years in a row, Avaya has been recognized by J.D. Power and Associates for providing "An Outstanding Customer Service Experience."*

Discover more about Avaya's strengths including their:

  • Vision for using their platform across a variety of interaction types and solution sets
  • Ability to move steadily along their roadmap for delivering a comprehensive multimedia suite using a single architecture
  • Best-of-breed applications for complex contact
    center environments
  • Top market share position which provides stability and dependability for contact center end users

Learn more about Avaya in 2011 Gartner Magic Quadrant for Contact Center Infrastructure report.

85% of Fortune 500 companies choose Avaya solutions.1 Gartner has placed Avaya in the Magic Quadrant for three years running.

SEE WHERE AVAYA IS PLACED IN THE GARTNER MAGIC QUADRANT REPORT arrow

 
 

*J.D. Power and Associates 2011 Certified Technology Services & Support Program,℠ developed in conjunction with Technology Services Industry Associates (TSIA). For more information, visit www.jdpower.com or www.tsia.com.

1 Avaya Corporate Overview.

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