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2012/02/20

Can Facebook co-exist with niche social networks?

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February 20, 2012
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Today's Buzz 
  • Can Facebook co-exist with niche social networks?
    Some small social networks built around communities of people with niche interests are proving to be a hit, and could emerge as a challenge to Facebook's dominance of the industry, Jay Jamison writes. That doesn't necessarily threaten Facebook's business model, though, since many of the sites use Facebook's API to raise awareness and traffic. "As these new services grow, more content gets pumped back to Facebook. ... Facebook's positive feedback loop gains more momentum, and becomes more powerful," Jamison writes. TechCrunch (2/18) LinkedInFacebookTwitterEmail this Story
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Ideas in Action 
  • How the New York Giants went digital
    The New York Giants have been building a sophisticated social media and digital-engagement strategy under marketing head Mike Stevens, who joined the franchise in 2006. The NFL team has developed a "mini-media business" division that uses Facebook and Twitter, Web videos, Google+ hangouts and staged social media events to build buzz and connect with fans. "We now have true two-way communication that allows fans to touch the Giants brand in ways they were never able to do before," Stevens says. Advertising Age (tiered subscription model) (2/20) LinkedInFacebookTwitterEmail this Story
  • Kenyan village chief uses Twitter to foil thieves
    When a cow is stolen or a house is burglarized in the Kenyan village of Lanet Umoja, chief Francis Kariuki fires off a tweet to his followers. Thousands of residents receive Kariuki's messages -- including thieves, who have sometimes been so scared by the publicity that they have returned the goods they stole. The Telegraph (London) (2/20) LinkedInFacebookTwitterEmail this Story
  • Social tools make grief a communal experience
    In the hour after the news of Whitney Houston's death broke, 18% of all Twitter messages referenced the singer, as fans logged on to express their shock and grief. That's a change from most of the 20th century, during which public mourning was frowned upon in Western cultures, author Katherine Ashenburg says. "Social media has given people a kind of community to mourn in. Death has entered the conversation again," Ashenburg says. The New York Times (tiered subscription model) (2/17) LinkedInFacebookTwitterEmail this Story
Research and Reports 
  • Study: Profile-page social ads have big impact
    Social networks are fertile ground for online-ad campaigns, especially when brands buy space next to users' own personal information, researchers say. A study found that ads appearing next to personal data such as lists of hobbies and interests were subconsciously internalized by viewers as part of their self-identity, creating a powerful positive impression of the brands. Strategy+Business online (free registration) (2/17) LinkedInFacebookTwitterEmail this Story
  • U.K. social media users express reservations about social ads
    Social media is "not always the advertiser's friend," according to a report from YouGov. A survey of U.K. social media users found that almost half objected to social-ad targeting, while 44% said they ignore social brand recommendations and 43% said they wouldn't share information even about brands they personally liked. MarketingWeek.co.uk (U.K) (free content) (2/20) LinkedInFacebookTwitterEmail this Story
The Takeaway 
 
  • How to handle a Chris Brown-style Twitter meltdown
    A Twitter rant by Chris Brown damaged his personal brand, and shows the problems that PR pros have in handling off-the-rails celebrity clients, crisis-communications expert Ronn Torossian says. The key to recovering from such a mistake is to make a public display of contrition, since it gives the public the chance to show forgiveness, Torossian says. "Admit what happened, tell the truth and speak up. That's what [Brown] should be doing -- address it, 'I made a mistake,' now let's move on," he advises. Mashable (2/17) LinkedInFacebookTwitterEmail this Story
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SmartQuote 
There is a saying in crisis communications: Sometime[s] you have a communications problem and sometimes you just have a problem. Chris Brown is a problem."
--Dallas Lawrence of Burson-Marsteller, as quoted by Mashable
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This SmartBrief was created for ignoble.experiment@arconati.us

 Andy Sernovitz, Editor at Large
Andy Sernovitz is author of "Word of Mouth Marketing" and the word of mouth marketing blog/newsletter "Damn, I Wish I'd Thought of That." Andy is CEO of GasPedal, a company that teaches word of mouth and hosts the Word of Mouth Marketing Supergenius conference.
 

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