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2012/02/02

How to avoid the worst social media blunders

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February 2, 2012
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Today's Buzz 
 
  • On-the-go Facebook use is on the rise, filing shows
    With the most-downloaded application on most mobile platforms, Facebook is at the forefront of what has been deemed a rapidly growing market. According to the company's latest S-1 filing, half of Facebook's 800 million members use the mobile app on a monthly basis. MobileBeat (2/1) LinkedInFacebookTwitterEmail this Story
  • Stiff competition means declining growth rates ahead, Facebook says: Despite its place at the top of the social media market, Facebook is feeling the heat from competitors such as Twitter and Google+, which means the network's user base will expand more slowly in years to come, the company said in a regulatory filing. Some current and potential rivals "have significantly greater resources and better competitive positions in certain markets than we do," Facebook said in the filing. Los Angeles Times/Technology blog (2/1) LinkedInFacebookTwitterEmail this Story
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Network Update 
  • Google+ membership milestone is anticipated
    Google+'s user tally was expected to cross the 100 million mark Wednesday, analyst Paul Allen said. The company said it passed the 90 million user mark on Jan. 19. Allen has predicted the network will have 400 million users by the end of 2012; that figure would be about 50% of Facebook's current user base. Mashable (2/1) LinkedInFacebookTwitterEmail this Story
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Ideas in Action 
  • Effort to dismiss Twitter-account case fails
    A lawsuit regarding the ownership of a corporate Twitter account can proceed, a judge has ruled. The case pits PhoneDog against former worker Noah Kravitz, who retained a Twitter account he used to promote the company. The case may not establish a precedent, however, as legal authorities have said the case is likely to be judged on its merits, not on an broader principle that would be applied elsewhere. ReadWriteWeb.com (2/1) LinkedInFacebookTwitterEmail this Story
Research and Reports 
 
  • Corporate social media shift: Blogging is on the decline
    About 4 in 10 Inc. 500 companies maintained blogs in 2011, a decline from 50% the year before, according to a study conducted by the University of Massachusetts at Dartmouth's Center for Marketing Research. Meanwhile, about three-quarters of the companies used Facebook and almost two-thirds used Twitter in 2011, both of which were up over 2010 figures. MarketingProfs (2/1) LinkedInFacebookTwitterEmail this Story
 
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The Takeaway 
  • Honda's success shows the value of niche content
    Increased customer engagement is a key aspect of a social business and a strong indicator of success, writes Michael Brito. According to a report by Visibli, Honda sits at top of the auto market with regard to Twitter engagement, focusing its content on audience interests and directly targeting followers. "Contrary to popular 'best practice,' almost 100% of Honda's tweets are auto-related. Zero variety ... but it works," Brito writes. Social Media Today (1/31) LinkedInFacebookTwitterEmail this Story
  • 5 signs your company isn't ready to have a blog
    Some companies aren't prepared to start a blog despite the benefits that doing so can provide, Mary Ellen Slayter writes. If you aren't willing to engage your competitors in conversation, or if you want every post to go through an extensive review process, you aren't ready to have a blog. "If you don't trust your workers to represent the company appropriately, you have much bigger problems than whether you need a blog." Slayter writes. RepCapitalMedia.com (1/31) LinkedInFacebookTwitterEmail this Story
  • How to avoid the worst social media blunders
    Social media is filled with pitfalls, but you can avoid the worst of them with a little planning and some common sense, writes Heidi Cohen. Make sure your presence is respectful and transparent, and avoid extensive jargon, Cohen writes. "Face it -- you're going to make mistakes on social media. It's an evolving platform and, while there are pathways to help you develop an effective marketing plan, none of them is guaranteed to have no problems. What's more important is that you're prepared to respond in today's 24/7 world," she writes. SmartBrief/SmartBlog on Social Media (2/2) LinkedInFacebookTwitterEmail this Story
  • Other News
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Position TitleCompany NameLocation
Executive Vice PresidentMedia Works Ltd.Baltimore, MD
Social Media Content ManagerLM&O AdvertisingWashington, DC
Manager, Digital & Social Media ResearchWarner Bros. Home Entertainment Inc.Burbank, CA
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SmartQuote 
Mobile is really coming into its own right now, and Facebook is going to play heavily in this space."
--Altimeter Group analyst Rebecca Lieb, as quoted by MobileBeat
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This SmartBrief was created for ignoble.experiment@arconati.us

 Andy Sernovitz, Editor at Large
Andy Sernovitz is author of "Word of Mouth Marketing" and the word of mouth marketing blog/newsletter "Damn, I Wish I'd Thought of That." Andy is CEO of GasPedal, a company that teaches word of mouth and hosts the Word of Mouth Marketing Supergenius conference.
 

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