ONLINE EVENT: 7 Secrets of Working with "The Business"

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7 Secrets of Working with "The Business" Wednesday, March 14, 2012 10:00 AM PST / 1:00 PM EST You know technology. You're business-focused and you work very hard. You've got everything you need to be successful. But you still have to work with "the business," the non-technical people who demand everything (immediately), yet refuse to contribute to getting things right. In fact, geeks and non-geeks see and talk about the world very differently. The resulting disconnects make it hard to work together. Join this live webinar with Paul Glen, author of Leading Geeks, and learn how the problems of working together stem from deep differences in worldview. With a clear picture of how these play out, you can end the cycle of dysfunction and get much, much more done. What Attendees will learn: How technical and non-technical people see the world differently 7 key differences that cause the most trouble Tips to diffuse disconnects before they become problems How to get more done together Who should attend: IT Management Small to medium sized support center managers Register Today Sponsors:		Presenters: Paul Glen Author, Leading Geeks Paul has spent more than 20 years working on technical projects, leading technical organizations, and helping technical leaders. Since 1999, he has poured his energy into improving the quality of technical leadership as a consultant, author and presenter. Since 2003, he has written a column for Computerworld for which he was awarded a 2007 National Silver Medal for Editorial Excellence by the American Society of Business Publication Editors. He has written two books. "Leading Geeks: How to Lead and Manage People Who Deliver Technology" won several book awards including the 2003 Financial Times Germany International Book Prize naming it the best new book published worldwide on the subject of leadership. His first book, "Healing Client Relationships: A Professional's Guide to Managing Client Conflict" was published in 2001. He received an MBA from the J. L. Kellogg Graduate School of Management at Northwestern University with majors in marketing, organizational behavior, and strategy. His BA is from Cornell University with majors in computer science and mathematics. He has also taught as an adjunct faculty member in the MBA programs at the Marshall School of Business at the University of Southern California and Loyola Marymount University.
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