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2012/02/16

Outage Reporting Rules Extended to Interconnected VoIP Providers, says FCC - TMCnet's Legal eNews

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February 15, 2012

Outage Reporting Rules Extended to Interconnected VoIP Providers, says FCC

By Beecher Tuttle, TMCnet Contributor


The Federal Communications Commission issued a report and order on Wednesday that will hold interconnected VoIP service providers to the same outage reporting requirements as traditional operators. The move is an effort by the FCC (News - Alert) to ensure that 911 service and other critical communication infrastructure is available to all customers, no matter what technology they use.


FCC Chairman Julius Genachowski (News - Alert) said that nearly one-third of all U.S. residential telephone customers currently utilize home VoIP service. But before today, interconnected VoIP service providers were not obligated to report significant service outages to the FCC – something traditional carriers have had to do for nearly a decade. Genachowski was pleased to report that this "glaring gap" has now been closed.


The FCC stressed that the move was all about public safety and ensuring that every 911 call will reach its destination. Interconnected VoIP service providers will now need to abide by established reporting criteria and thresholds set forth by the report and order. When an outage report comes in, the FCC will work with the carrier to improve day-to-day reliability and their preparedness for future emergencies... Read More

 


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