To Host or Not to Host - What's Hot in CRM

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Popular Articles of the Week Hold-Free to Discuss Best Practices for Integrating Social CRM into Customer Service Putting Social CRM Under the Right Organizational 'Umbrella' Cloud CRM: Is your Accounting Firm on Board? Ericsson and Microsoft Partner for CRM for Mobile Operators Oro Gold Wins Customer Service Award Verizon Reports Another Strong Customer Loyalty Performance Metric Study Shows That Customers Will Still Use Wallets Despite Mobile Payment Possibilities DHost Moves Headquarters to Chandigarh to Provide Better Customer Service VZW Network Customer Quality is Tops, J.D. Power and Associates Says h Senid's Mobile Development, Discovery Platform Wins New Customers V-Rooms Keep the Data Virtual and the Customer Connections Real IT Managers Rank Customer Service Over Costs in Survey Tello's Mobile App Turns Customer Feedback into a Two-Way Process Interact Talks IVR System Developments Arkadin Wins Gold Stevie Award for Telecommunications Customer Service Department of the Year Dell Turns its Focus on Enterprise Customers with New Servers Millenoki App Helps Customers Drive Their Mobile Experience Call Center Solutions Fail to Save the Customer when Service is Lacking An Effective IVR Provides Quality Customer Service This Week's Top Downloads Customer Analytics Pay Off Five Steps to Improving Business Performance through Customer Intimacy Improving Customer IVR, Customer No-Nos, Voice Biometrics, Call Center Advantage Advertise With Us General advertising Info: Click here    Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of communications technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact Erik Linask at elinask@tmcnet.com for details. FEATURED COMMUNITIES   Hosted Call Recording Cloud CRM Customer Experience Management - Customer Experience Management FEATURED EVENTS FEATURED MAGAZINES SPONSORED BY

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